Showed up, said he would be back, then nothing. Ghosted me. Won't return text or messages.read more

I needed a privacy fence on one side done Cody showed up within the next morning I had estimate in…read morehand and he did show up when he said he would did a very good job with this fence and will definitely call him again

I would truly love to give a five star rating. If I am to be honest, I can only give a three star…read more purchasing a new home that needs work is a very stressful and trying experience. Shane was referred to me from my realtor. He came out and provided an estimate for the work that needed to be done and I agreed that his estimate was worth the work involved. when it came time for the work to be done, two of the three ceiling fans that I purchased did not work according to Shane, I then contacted the sellers was able to obtain a replacement for one and parts for the second one which would take over 12 weeks to arrive Shane then charged me an additional $150 to come back and address those issues along with finishing the items from the original quote which he claims were included. The screen door that he replaced, the screening is not tight and I'm also unable to lock the screen door as previously could. One of the two fans that didn't work actually had no problem at all. He read the directions incorrectly and the fan worked the entire time but he just wasn't 100% sure. he did however, offer $75 off that fan and since I had flooring put in, I asked him to go ahead and reseat the toilet that the flooring company would not do. That became a whole issue as he was unable to reseat it properly and claimed it was the flooring company or some other issue. The toilet was perfectly seated and fine prior and I was present for the removal, which was quite normal with no additional issues. I quite honestly feel that this man who is extremely nice, just does not have the professional capabilities to provide the services that he claims he is able to do . I I ended up actually fixing quite a few things that he had done incorrectly. My lesson in this, I actually can do quite a few things and I don't need to pay anybody for it. Lesson learned and buyer beware!

Shane was excellent and took care of everything we needed for a very reasonable price. Also, on his…read moreway out he noticed that we had a door handle that was not working properly and fixed it as well. I do not think this could've gone more smoothly. I highly recommend Shane and I know the next time we have odds and ends to be done around the house he will be our first contact!

Was very excited to get him to come out for an estimate on a large job and seemed very…read moreprofessional. Never heard from him again. Would not even return calls or respond to messages.

My heater was leaking water lots of water, and I decided to call to come get it checked. When I…read morecalled he automatically came to help me out but before he came I went to check my heater to see what's the problem and it was a loose pipe and he told me I fixed my own problem but he was very nice and he still checked it out to confirm it, they charge 60$ the hour but since I fixed my own problem he didn't charge me so nice ! Will call again if I have any other problem !

We initially hired Alex to put in railings on our staircase. We thought it would be a simple fix…read moreand take him only 2 days but as he got to work, he realized he could not safely install them the way that we had hoped. He went back to the drawing board and came up with another solution that was more work for him, but much more secure. He did a wonderful job matching the new railing to the banister upstairs and we were blown away with the results! We were so happy with his honesty and dedication to our first job that we hired him once again to replace the flooring in our basement. We were once again very pleased with our results and would gladly hire him again for any of our home improvement needs.

Smith Heating & Air Our central AC stopped working yesterday…read moreand it's the hottest it's been all year. I called twice because they were busy, which I understood and was not upset by, I was never once rude when I called either, I just wanted my AC fixed because it is 95+ degrees in our home. When the guy finally came to our home (his name was Greg), he looked at the unit once, looked at our breaker, and looked at our furnace. All he did was tell my girlfriend who was home at the time that it was filthy and he wasn't going to work on our home because it would take him hours and he would rather work on regular customers, and his attitude and demeanor to my girlfriend was rude, and he told her that he would talk to his boss but we should call someone else. And dont get me wrong, i understand his point and where he was coming from, but his overall attitude and demeanor was not that of someone i would want representing my company. Mind you, the person who lived here before was worse about the upkeep and I don't personally know much about the upkeep of HVAC units which is why I called, what I mistakenly thought to be, professionals and I have called this company before when we had an issue with our furnace and had great service then. This time was not great service and I was hoping to be a regular customer of Smith's but I don't think I'll be calling them for service ever again unless this is remedied. Yep, an edit to update, I am also never recommending them to anyone, I called and spoke to someone in charge and asked what I needed to do on my end to help them do their job so it wouldn't take them hours to fix my ac and the guy just told me to call someone else as they're short on people then hung up on me when I tried to ask another question. One last edit. I finally was able to get someone from SALINA to come fix our AC today and that guy was very professional and polite. He was here when he said he would be and the job that Smith said would take them hours to do only took this guy 30 minutes and my AC is working better than ever.

Smith heating came out promptly to fix our ac, and they got it running quickly. They are true…read moreprofessionals and always do a quality job. We highly recommend them.

Great service! I had an emergency plumbing issue on Easter weekend and these guys called back and…read morecame out when I couldn't even get a call back from other companies. I would choose these guys again! Punctual, courteous, polite, and did the job right!

I had to get a new electrical panel put in because everything kept overloading the circuit and…read morecutting off the power completely to the house. Mike and his dad came over and got it rewired and a new electrical box with the right number of circuits per breaker and everything has worked perfectly since. Big shout out to those guys I even offered water because it was warm that day and he said you give me water I'm going to have to stop, he said the less I stop the quicker it gets done. I really want to say thank you I really appreciate the work you did for our house; you and your dad are very cool. I will always recommend you or call back if I need *Carina on 1st*

When we had a storm that came thru our town and tore our electrical service from our house we…read morecalled them. They came down within 20 minutes and started to work getting our service up and running and our life back to normal again. They explained to my wife and I what needed to be done and what had to be brought up to code. Very helpful and polite. They finished everything the next day sent us a bill I thought it would be much more. Highly recommended for all your electrical repairs..

Had a sewer backed up into my home. These guys got it fixed after other plumbers failed. The other…read moreguys were quoting me thousands of dollars to replace pipes while this place was able to fix my issue at very low cost.