Recently I had Essential cleaning come to my home for a deep cleaning. I was so pleased by the…read moreoutcome. I booked for biweekly cleanings. They left my home sparkling and smelling so fresh and clean! Not only did they accommodate such a short notice scheduled service, they exceeded my expectations. I worked with Ashley, the owner. She is very trustworthy, personable and efficient!!

WARNING! DO NOT BOOK WITH ASHLEY SCHEELE. I came across Ashley's profile on care.com. She asked me…read moreto contact her on her work phone separately which I should taken as sign of what is to come. I reach out to her for quotes and discuss a time for her to clean my house. She tells me the first cleaning is way more expensive than subsequent cleaning and begins to let me know add-ons such as tidying up/organizing is extra. I bite my tongue and agree. She tells me she will meet me at a specific time and I agree. The day of the cleaning comes and the morning of she begins to tell me she will be a little late like an hour. Again, I give her some grace and tell her it is fine as I have taken some time off from work in preparation for the cleaning. She ends up being 2 hours late but that is not the most shocking moment of this severely bizarre and unprofessional service. She shows up to my door two hours late. Takes one look at me in disgust as if she has never seen a black person before. I show her around the house. She then proceeds to lie and say she has to get more cleaning things from her car and then drives off. I have never felt so embarrassed in my life neither have I experienced such unprofessionalism. I cannot help but to have lived through this humiliation but let this be a warning for anyone else trying to book with this cleaning service. I wish I could give zero stars. She says I had a picture on care.com but it was just my name so I do not know where she even got my picture from. Any comment she has provided below is all in an effort to cover up her shameful behavior.

Ana and Pedro are amazing! Would give more stars if I could. For reasons that I won't go into we…read morehave been without cleaners for most of the summer...and well lets just say that there was a bit of work that needed to be done. They responded quickly, set up a time to meet and then were back for a deep clean a couple days later (and so gracious when I had to reschedule the deep cleaning). The whole crew arrived, they were here for more than 3 hours and I honestly don't know if this house has ever been cleaner. They got every little detail...including stuff I didn't ask/expect! I'm talking full window washing, inside the pantry, all the little weird dusty corners that you never see if you weren't doing a bit of an inspection. I'm beyond happy with their service and would highly recommend to anyone!!! Oh, and can we talk about how clean and fresh the whole house smells? Not sure what they used but I'm gonna find out and buy some. Obviously, I've set up a regular cleaning from here on out. Huge fan! Ignore the 1 negative review...I don't know what's up with that guy, but please don't let it reflect on Ana & Pedro. I'm quite picky when it comes to things around my house, just don't have the time to do it myself. So grateful to have found them.

Pedro was amazing. Fast and clear communication, no upcharge and was grateful for the tip. I had…read morea large move-out clean and he deep cleaned a 1 bedroom basement apartment as well as a deep cleaned of the main house kitchen. He was prompt and did a walkthrough before they started. So everything was clear. They really did an AMAZING job. I dont think I know when the fridge and oven were cleaned that well. They also made the bed and changed the shower curtain. The toaster looked like it was brand new. They had me check the place before they left and cleaned one small thing I asked quickly before accepting the payment and was surprised when I gave him a tip. For context i live in MD and get a regular deep clean every 2-3 months and I have a much larger home and I pay around the same and my place is not as disgusting as this apartment and kitchen was. Whoever said their pricing was ridiculous probably doesnt get cleaning done often and doesnt know the value and hardwork. Place is spotless and smells amazing, hoping to have them back again for the rest of the house.

The worst. Two cleaners did my house. They broke a ceiling fan. I spoke to the manager and she…read moreassured me their insurance company would take care of the matter immediately. She promised to get back to me that day. She didn't. I called again the next day and again was assured the problem was be fixed. Again She said she would call. Again she didn't. Today I called again, the same result. I am considering legal action. STAY AWAY FROM THIS OUTFIT​

Beware of this company. We were quoted a price of approximately $1,000 for a deep cleaning. We…read morewere also informed that it could cost slightly more if it takes longer to complete the job. The implication was that it may take an extra hour. We have a standard colonial home; not a mansion. Two women came to our home and did a thorough cleaning job. We were happy with the work that was done. However, I question the amount of time it took to do the cleaning. After six hours, they had not finished the upstairs floor. Needless to say, what was estimated at about 8 hours to complete the deep cleaning was, at that point, not going to happen. The company sent a third cleaner who came to help for approximately two hours, and they told us that we had to pay for her as well. The first two ladies were here for about 10.5 hours when we asked them to leave because the cost was going way beyond what we expected. Our home has a main floor, an upstairs and a finished basement. The main floor and the upstairs were almost completed. The bathroom in the basement was cleaned, but the rest of the finished basement wasn't touched. The job was only 2/3 completed, and we were charged approximately $1500. We estimated that if we let them stay and finish, our bill would have been $2000. Who has ever paid that much for a deep clean? (Note - our house was not messy or excessively dirty when they came. We are moving, and wanted a deep clean before we put our home for sale) When we called the office, the manager simply said she understood our complaint, but there was nothing she could do about it. There was not even the courtesy of a follow up call from the owners to address our complaint. The owner of the company came to our home to give us an estimate based on a tour of our house, so she knew exactly what the cleaning entailed. The estimate was done in person - not over the phone, which should have eliminated any misunderstanding of what the job involved. I became a little suspicious when she asked for a credit card for a $200 down payment and disclaimed the quoted price and explained the job could take longer. I had a contracting business years ago and a quoted price was a quoted price without major price adjustments. If you decide to use this company for cleaning services, do not offer a credit card and demand that you pay in cash. Once they have your card information, they can arbitrarily charge you more, giving you, the customer, no recourse to challenge the price. We are reasonable people, but this is a complete rip off. This was so poorly managed, resulting in a 50% increase in the quoted price for a job 2/3 completed. Just a warning to all if you ever decide to use this company.

This company is amazing! I was gifted 2 house cleanings from them as part of cleaningforareason.Org…read moreI love that local, small businesses are willing to DONATE services for cancer patients xoxo Any who... Jeannine came and did another full house cleaning. She did a superb job making our home smell amazing and LOOK fabulous. You wouldn't even know we have a German shepherd after she left! No fur on the furniture, surfaces dusted fully, glass gleaming, bathrooms so clean you can eat off the floor! But please don't! lol This company truly is a gem. HIGHLY recommend!

Albania and 2 other women arrived promptly and got to work! They did not stop for a minute and did…read morea thorough cleaning of every inch of the house (even the closets) - moving furniture to vacuum, dusting the Venetian blinds, scrubbing the bathroom tiled showers, washing interior windows, and even helped me lay down a large new rug that was delivered while they were working. I offered coffee, water, soda, cookies - nothing stopped them from their tasks. Albania even starting singing while she was working, so they happily found an accompanying playlist while they labored on.. They worked for hours - and bagged up all the dirtied paper towels and dusters to take to the trashcans. I was there the whole time, but I truly believe that didn't make one bit of difference with these ladies. They were there to finish a job that they had been hired to do. The price was quoted prior to the hire after describing what needed to be cleaned and the size of the house. It is not an hourly rate, but based on the job being completed. Very nice, hard-working crew that I would definitely hire again - and that is my plan!

I am very happy with the cleaning service! The team is punctual, reliable and does a good job. The…read morehouse looked wonderful afterward.

They were responsive and attentive to my requests. They stayed in communication with me the entire…read moretime.

Alejandra and her mom and amazing! True superheroes when it comes to making your home look and feel…read morelike a spa! Scheduling was a breeze and they were here the following day, even showing up a bit early which I appreciated! While they bring many of their own supplies, they will ask to use your vacuum and paper towels + a garbage bag, No biggie for me as I have all those things in Costco-size amounts. They were in and out in under two hours. My home smelled clean and fresh. Everything was sparkling. Can't wait to bring them back in!

I choose this cleaning service based on YELP recommendations & reviews. We could not be happier…read morewith Northport Cleaning services . They were outstanding! Alejandro was great @ communicating price, services, reconfirmation of appointment & letting me know when the crew was on their way & when they left. The job they did (Lucy & Mary) on my home was amazing & I have arranged for future services. Valerie Kings Park

We have been using Elite Cleaning for years and cannot say enough good things about them. Victor…read moreand his team are wonderful and so accommodating. Highly recommend!

Excellent job on my mold issue in my basement. These guys saved me a lot of money in restorations…read more Highly recommend these guys: