I am extremely disappointed with the cleaning service we received. Three cleaners came for two hours to clean an empty 1,800 sq ft home. We specifically requested that they clean the windows, floors, doors, and do an overall deep clean. Unfortunately, they left the house still visibly dirty. There were fingerprints still on the windows, the doors were filthy, the stove hadn't been touched, and the floors were not cleaned properly. In fact, when I returned the next day with someone else to finish the job, the mop water was dark with dirt--clear proof that the floors hadn't been cleaned at all. This was a careless and lazy job. We paid for a service that was simply not delivered, and I had to spend additional time and money to get the home cleaned properly. I would not recommend this company based on our experience. read more

I bought a new home and wanted to get a deep clean in my kitchen and bathrooms. I paid almost $300 for a deep clean and I had to still wipe down some areas. Toilets, window sills, cabinets, inside cabinets all had to be wiped down again. read more

I never even got the opportunity to work with them because it was impossible to reach them. I never had to try so hard to spend money with a company. I requested a quote. The manager said he would have someone call me first thing in the morning. I waited all day, no call. So I messaged again and he apologized and said one more time that someone would call me first thing in the morning. Again , no call! So I reached out again and then I got an email with a link to schedule a call. I booked a call through the link and at the time of the call- I was left waiting in the meeting room for 15 minutes. No one showed up to the call. So I sent a 3rd message and have yet to hear a response. I just took my business elsewhere. read more

We have used imperial Cleaning for years and they are the best. Always on time, always thorough and courteous. We highly recommend them!

Love this guys response. Lol. I wasn't thrilled because you did half the job lmao. Yeah this is a question on the fact that something was cleaned or it wasn't. You sent people there to clean not build a spaceship. It's either clean or it's not there's nothing in between, nothing else to figure out. Your "cleaners" didn't clean so of course you sent them back to do the job you originally promised. And you still couldn't get the place clean. The funny part is though if I sat there and pointed out dirty areas your cleaners could clean it. There's nothing to talk about because I paid you and these pictures don't lie. Lol. People can see the terrible job you do and that's okay because it's the truth. read more

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Excellent communication, flexible scheduling.. great price and excellent service ! Cleaned my house after an entire first floor renovation and it came out perfect. I will be using them when we are done with the basement! read more

Imperial Cleaning - Home Cleaning Near Me - Amityville, New York

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They did a good job and was very responsive. My only concern was the cost for what needed to be done for a basic cleaning. Otherwise they were professional, trustworthy, and fast. read more

When I'm trying to find help or a new business I find the best way is by reference. My MIL suggested Imperial Cleaning an I was very satisfied with their work. I will certainly be calling again! read more

Best domestic home cleaning service I have ever found. The girls do a wonderfully thorough cleaning job every time. They are friendly and personable. I highly recommend Imperial Cleaning. read more

Raquel amd team are the BEST! I am in the midst of a gut renovation and every time they come I am more impressed than the last time. The team is made up of expert cleaners who use their time well, are meticulous AND they REALLY clean. I have only used them during covid (but will continue post construction/covid) and am thankful for all of the precautions they take! They have made unpacking so easy for me. My only complaint is that they are VERY popular! read more

Serviced our house, arrived on time and did a good job for a reasonable price. Bob was very easy to schedule with and also didn't offer more services than we needed. read more

I have used Imperial cleaning for two years now and love the staff! They come in and do what they have to in a timely manner. The chemicals/cleaning products that they use don't have a harsh smell either. The crew is very respectful and always friendly. They don't bother anyone except when they need something. I like how they take out all their garbage and take it with them instead of leaving it here in my garbage can like the last company did! Also, they leave us extra garbage bags just in case! I highly recommend this company. They are also very flexible with rescheduling and cancellations. read more

My mom was very happy with the service! We will definitely use Imperial Commercial Cleaning on a regular basis! Her apartment sparkles. You guys are thorough a priced spot on!! read more

Cleaners are reliable, pleasant, and do a good job. Communication is excellent. Flexible is dealing with difficult customer. A professional company and I highly recommend! read more

I had a terrible experience with another cleaning company so I was nervous about Imperial. However, my fears were quickly alleviated as the 3 ladies came in and cleaned my home, and left it sparkling. I will continue to use them. read more

This cleaning service is very thorough and the do a wonderful job at a reasonable price. They will be back in a month. Very pleased. read more

"i really like your team, but my wife was terribly upset when one of the cleaners broke a beloved music box in our boys room. Objects are objects and you cant take it to the next life but I prefer up front honesty and a loyalty if they were going to be the team to clean our house (especially if keys were given when we werent home). Just tell us what happened...dont hide it by trying to put it back together. and before you think of blaming my small children...the music box given to us by my wife's now deceased grandmother, was on a shelf 6 feet high. It was in its spot the day of, and on a lower shelf broken after the team left. It is a shame because i really liked the team. Again, i wish they were just up front and told me. I would have loved the honesty. You can contact me if you prefer, but i doubt you will" read more

I've been using Imperial cleaning for my home for a few years now. I've had some pretty terrible experiences with OTHER companies in the past, but I am very happy with Imperial. They are insured and bonded. They come precisely when they say they will, finish at the right time and do a great job. They are honest and flexible. During this Coronavirus crisis, they come with masks, gloves and even disposable booties, disinfect my home and leave. It's given me tremendous peace of mind, and I would recommend them to anyone looking for a cleaning company. read more

Very good job, three ladies came and did a nice thorough job with everything. All rooms were cleaned diligently and they even got along with my bulldog :) read more

This is an updated review of a residential home cleaning done about a week ago in Massapequa. I first wrote an uncomplimentary review without waiting for a quality assurance phone call follow up the next day. When I was able to be reached, Marjorie and Jeff K extended every courtesy and were appreciative of the feedback and offered many ways to satisfy my concerns. I am now impressed with the customer satisfaction orientation of this company and their management team. read more

Update posted July 23,2019. Raquel and her crew are great.I have been a satisfied customer for years.

Used their services twice, first time was fantastic, everything was cleaned very nicely. Second time they were late. (Not their fault weather was awful). But then they left 40 minutes early. They charged by the hour, we lost an hour. I wouldn't even care if the job was done well. But it was fair at best. read more

I needed someone to clean our house asap bc our baby was coming home from the hospital, I found this company on Yelp and I am glad I did. They did an outstanding job cleaning and were very fairly priced. I would def use them again, and strongly recommend them. read more

I've used Imperial intermittently over the last 3 years when I'm sick of cleaning my house. They are fast, thorough and professional. I usually speak with Henry who books the appointment and he us very friendly and professional. 3 cleaners always come. They always arrive on time and ask which areas are of most importance. When they're done they insist I inspect their work and are happy to spruce up any area that I think needs more work (but that rarely happens). I would use them wayyy more often if they offered some type of deal for arranging regularly scheduled cleaning. They're not cheap but you get what you pay for and the cleaning service they offer is deep cleaning and its done fast. read more

Not only have I experienced better, I wasn't ripped off for a half hour of time with other companies. Charging for time services weren't rendered is illegal. Do not use! read more

We used Imperial for a last minute clean before out of town guests. The crew was polite, thorough, and fast, and scheduling was very easy. Pricing was fair, in my opinion. Would absolutely use Imperial again! read more

I have been using Imperial Residential Cleaning for approximately a year now and I can't say enough good things about their service. Raquel and her crew are honest, reliable and thorough. If I ever have a question or request they always respond right away. I wouldn't hesitate to recommend them to anyone. read more

Imperial Cleaning company is great! I called them to clean my house after I had construction work done and the house was spotless and super clean. Their prices are great, their staff is friendly and courteous and I have recommended them to friends and family and will continue to do so. I'm having a family reunion in the next couple weeks and I'm scheduling them to come back. read more

Great company. crew is on time friendly and does a great job.

My family used Imperial Cleaning to do a post construction clean up on our renovated home in Manhasset. Couldn't be happier. They did a great job, took their time, was careful with out newly installed flooring and got our house move in ready. Would highly recommend. Thank You Imperial. read more

Lovellove love this company--three really nice ladies come: ON TIME, work swiftly, do a great and thorough job, and leave the house clean and spiffy in one hour!!! Owners are really responsive. They are a terrific company. I cannot wait to resume their services when I begin fulltime work again ! read more