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    Dust2Glory Fitness

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

    Services - Dust2Glory Fitness

    Personal training

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    6 years ago

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    Dustin W.

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    Crunch Fitness

    Crunch Fitness

    1.2
    (5 reviews)
    1.8 mi

    I had a disappointing experience with Crunch Fitness in Bloomington, IL. When I joined, I was told…read moreI would be shown how to properly use the equipment, but that never happened. Instead, most of the time was focused on pressure to purchase personal training sessions. I also experienced an issue with billing after my bank card was compromised and replaced around my billing cycle. The follow-up phone call I received regarding the missed payment felt rude and unprofessional in tone. When I later attempted to cancel my membership, I was informed that an additional month of payment was still required, which was frustrating given the situation. Overall, I found the staff to be generally dismissive and the overall experience did not meet expectations. Based on my experience, I would not recommend this gym.

    I want to preface this by saying I only write reviews if places are genuinely horrible enough to…read moreearn them. This Crunch Fitness is has 100% earned every 1 start review it has. I was a member at this Crunch for almost a year before I had to cancel my membership due to moving across the country to an apartment complex with a gym. First, they tried to convince me to keep it and switch to a different Crunch gym, but when I explained I didn't need a membership, they had me fill out the cancellation forms. However, they never actually cancelled my membership. When I saw the charges on my card the next month, I reached out to them and provided documentation of my cancellation so they would cancel it. They said they would take care of it. They didn't. The next month, I reached out to my bank to block my card and file a dispute for the extra two extra months of charges. I told Crunch and told them I was still being charged. They still didn't cancel. Fast forward FOUR MONTHS, and I'm getting texts, calls, emails, and voicemails from Crunch every single week harassing me to pay my invoice despite me cancelling my membership and not stepping foot in any Crunch gym since June. Today I spoke to a kind woman on the phone that finally admit they never actually cancelled the membership, and that if I tried to cancel it on the app the GM would take care of it. However, the GM has proven to be largely useless as he is completely unresponsive despite saying he would take care of things in July, August, and September. There are a ton of gyms in the BloNo area. The only thing special about this one is that they scam their customers and seem to have an abundance of incompetent employees. Go literally anywhere else.

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    Proof of cancellation from JUNE
    Proof of cancellation from JUNE
    The message when I tried to cancel

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    The message when I tried to cancel

    Dust2Glory Fitness - healthtrainers - Updated July 2026

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