EXTREMELY please with the overall process: great customer service, several discounts were applied…read moreto our queen mattress, full mattress, adjustable box spring, and two pillows. Delivery was a breeze and Genevieve could not have been better two work with. Would give six stars to her if I could!

Last Saturday I decided to replace my mattress and needed some assistance in making a choice…read more Andy, at Mattress Firm in Boonton couldn't have been more helpful. After trying out a number of mattresses there, I finally made my choice, with Andy's help. Did I have to wait long for delivery? No, 2 days later my bed arrived! The mattress was perfect...but, I had a couple of questions regarding the warranty. A quick call to Andy, resolved my questions. I've never had a better experience working with someone in Sales. When you need to replace your own mattress, go to Mattress Firm and ask for Andy

They say 3rd time's a charm & I found the perfect mattress here after shopping around at 2 other…read morestores. The price point was beyond reasonable & Nick worked with me patiently as he gave me not only the perfect mattress, but also the best ear to listen to my exact sleeping needs. He showed me a few mattresses within my price & cushion point. Felix is also very informative & contributed to this good mattress shopping experience. If you want a good, affordable mattress within a budget (& no pressure), this is the place to go. They don't go over your budget & give you a multitude of options. I was offered water while shopping. I also used their bathroom which was very clean. Keep up the great work guys!

Fantastic store! Albert was excellent! I and loving my temperpedic after a bad experience at…read moreanother mattress store.

This establishment is now called Mattress Warehouse…read more I was leaving Ulta and decided to stop in as I had some free time for browsing. Upon walking in, I was impressed by the number of mattress models; I feel like all retailer stores have the bare minimum regarding selection nowadays. We were greeted and Felix was able to assist me in my search. Knowledgeable is an understatement. He didn't rush me, I tested out many mattresses and decided to leave the store with purchasing one. From the time he met us to the time I left, I felt like we were handled with stellar, professional customer service (dying trait nowadays). If all purchases were this pleasant, the world would be a happier place! Thanks for helping make my decision so easy!

Reuben & Jay are walking encyclopedias of mattress information & can match up the right mattress…read morefor your needs, especially if you have issues like my mom who has spinal stenosis & osteoarthritis. Jay found the best mattress for her & Reuben made her very comfortable giving her the best shopping experience. The atmosphere was friendly, clean, & the prices are very affordable. Keep up the great work!

Westwood Sleep Centers is the best mattress store around. The service is excellent, the staff…read morereally take their time explaining and finding which mattress is best for you. I love my mattress and plan to recommend them to all my friends.

consumer I make sure to read reviews when purchasing and just like a large amount of positive…read morereviews can influence my purchase I have learned the hard to strongly consider even the slightest negative one. The big takeaway is I made a purchase of a futon and I completely regret it. First off the day of the delivery there was only one delivery man and all the time he was complaining that he was alone, as if he was expecting me to help him carry it in. Once he brought it in he told me to put on the covers to all the cushions and pillows. Not even three months passed since I received it and already the right arm was detaching from the futon. The seat has also softened significantly, not in a good way, causing it to feel less sturdy and compressed. Before writing this review I tried to work with the store but after about a month of back and forth I got nowhere. The owner gave me the usual speech of this has never happened to anyone and in addition I tried to contact the manufacture. As I assumed the manufacturer told me, I had to work things out with the store because they don't work directly with the customer, but I still wanted to give it a try. In the end, I ended up with a faulty sofa and money loss. The owner acted like the victim, as if I wasn't in my right to express the real issues I was having. I hope this review can help someone when making their decision because, as a fellow consumer, I just want to share my truthful and genuine experience. Let me start by saying that, as a consumer, I make sure to read reviews when purchasing. Just as many positive reviews can influence my decision, I've learned that it's difficult to take even the smallest negative one seriously. The main takeaway is that I bought a futon and completely regret it. For starters, on delivery day there was only one delivery person, and he kept complaining about it being him, as if he expected me to help him carry it. Once he brought it, he told me to cover all the cushions and pillows myself. It hadn't even been three months since I received it, and the right arm was already detaching from the futon. The seat has also softened quite a bit, making it feel less sturdy and compressed. Before writing this review, I tried contacting the store, but after a month of back and forth, I got nowhere. The owner gave me the usual spiel about how this had never happened to anyone, and I also tried contacting the manufacturer. As I expected, the manufacturer told me I'd have to work things out with the store since they don't work directly with the customer, but I still wanted to try. In the end, I was stuck with a defective sofa and lost money. The owner played the victim, as if I had no right to express my true concerns. Still, I hope this review helps her make a decision because, as a consumer, I just want to share my honest and genuine experience.

Was there on 8/8/25 for an 11am opening. No one was there. At 11:20a.m., a man shows up. He offers…read moreno explanation for being late, no apology and just has a nasty attitude. We left and took our business elsewhere.

My living room is absolutely gorgeous thanks to Linda Tann at the Whippany store! From the moment…read morewe walked in, I knew we were in capable hands, She took the time to come out to our house, sit and measure our room and helped me select styles, colors, placement, art work, paint. Our furniture is just beautiful and the coordinating pieces and fabrics are awesome! Linda even hung our artwork the day the furniture was delivered! It took me a while to decide to redecorate as choosing colors and styles always made me tense and feared making mistakes. Linda showed us different styles, realized what we really liked and made the best suggestions ever! The process relaxed me and my husband and I were thrilled. Everything came before Christmas, as promised, and we're delighted!!!

We purchased a sofa from Karen at Ethan Allen. She did a great job helping us, and when we had a…read morefabric issue, the store stuck by their product and took care of us. Highly recommended!

Run, don't walk to another furniture store. Poorly crafted furniture (the cushions don't fit…read moreproperly on the couch) Smug customer service (you ordered the wrong fabric; your fault, not the designer in the store that worked with you). I'm very sorry to have spent nearly $10,000 dollars and ended up with furniture that looks like it came from a garage sale.

My husband and I recently moved so i wanted to visit this store and start to get some ideas on how…read morei would like to furnish our first home. I didn't realize that they also sold mattresses at this location. They had an entire huge showroom of just beds. Ironically we were in desperate need of a new bed and box spring so it was perfect that we dropped in! We wound up purchasing an excellent new mattress thanks to our very helpful sales associate. I cant wait to return for the rest of our furniture! =)