AND now that Garringer Office found out I was moving to another officer, I even received a phone…read morecall from Steve. Wow.. Steve, I stand by my original review. You did nothing to help me. You said, you spent hours on this. More like 3 minutes. You did not care about your client. So will give my business to someone else. I moved to State Farm, Jared Stokes office. These offices are locally owned. I highly recommend Jared Stokes. In Steve Garringer response to me on the YELP forum he implies it was out of his hands and a State Farm Issue and he could not do anything. Jarred Stokes Staff reviewed this case that was over a year old now. In short; They found where the mistakes were made and today I received the additional $420 compensation from State Farm that Garringer said there was nothing he could do. On 5/30/2018 Mr. Garringer will argue that it was out of his hands and blames, States Farm "assigned Claim Handler". So throwing the company he works for under the bus it appears. The issue was Mr. Garringer, did not do his job, did not listen to his client, who argued with him that something is wrong. A few phone calls and a little time by the Staff at the State Farm office at Jared Stokes office and they were able to quickly find out what happened. Mistakes or more of misunderstanding, between the Collision Company and State Farm. Now Mr. Garringer wants to talk more. That should have happened when I personally complained to you. Look at my Feed back on YELP. I score 129 stars in 5 star ratings while only 24 in one star ratings. Giving this office a 1 star is factual. Anyone can email me privately and I have the documentation and now the new $420 pay stub to show that Garringer Office did nothing to help their client. Thus after 7 years and my only claim to his office I moved my business to Jared Stokes office.

Steve has been my insurance agent for nearly 20 years. I have had numerous policies with him…read more(personal, auto, business, life, etc.) and he and his team have done a great job in assisting me in the policy selection and navigating the complex workings of the insurance industry anytime there has been a claim or a question. I have personally found that Steve REALY knows his stuff and he and his team have helped get some things unstuck and processed when needed. I have and do recommend Steve as a trusted advisor.

Randon Clayton is a very knowledgeable and genuinely nice man…read more I can't tell you how pleased I am with my auto and home policy Less than 1/2 what I was paying in Georgia with progressive

Phillip provides exceptional customer service and brings a comprehensive knowledge of insurance,…read moreoffering confident guidance tailored to your specific needs.

This was my father's insurance agency, he passed away so I called to inform them of his passing. A…read moreweek later I get a letter from them saying they're canceling his insurance because he missed a payment. This is extremely insensitive especially given that I called and let them know that he had passed away.

Incredibly rude person answers the phone. I will work with another local insurance agency instead…read moreof them.

Responsive. Professional. Knowledgeable. Customer Service Driven. Highly recommend! We are pleased…read morewith Steve, his team, and State Farm for our home and vehicles.

always a pleasure to work with. nothing hidden always up front. the staff is kind and very polite…read more been with them for many years and will continue to do so. thanks State Farm. And the Steve Crowl and team. (Allen Mote )

Hartley Insurance is the best! Alexandra is awesome at what she does! She found me the best…read morecoverage at the best price for both my car and motorcycle. I highly recommend giving them a call for your insurance needs!

Not really happy with the "customer service". It is a constant follow up to get any policy…read moreupdated/renewed. Sometimes it feels like pulling teeth to get anything done with our policies. Wish Casey and Alex were a bit more proactive.

Jared Stokes is my new Insurance Agent!!!!!!! He's helped me…read moreevery step of the way, provided me with my own copies of everything I needed for my Vehicles Insurance Information. He explained everything I needed and more. He really cared about the services he provide. I'm am 100% satisfied so far and I look forward to working with him in the future. 5 Stars FOR SURE!!!!!

Wow! Very excited to be the first to give Jared Stokes office his first rating. From what I…read moreunderstand, the Stokes family has been in the insurance business for a long time. Going from father to several sons. Jared is fairly new. This is the good part. Jared and the people he hires are eager to please their clients. Please read my Review of another Eagle, State Farm Agent, Steve Garringer office. I left that office as I was treated poorly by the agent, Mr. Garringer himself. In what Mr. Garringer said, at that office, was that this is a State Farm issue and nothing could be done by him to resolve it. I was on my own to fix my vehicle that was not fixed appropriately. Both State Farm and the body shop blamed each other and I was stuck in the middle. But my agent was NO help to me to resolve the issue. In fact the body shop bent over backwards I thought with the Garringer Office in trying to resolve. So being with State Farm since 1977 and 7 years with Garringer office I moved to a new agent. The Garringer office was not doing anything to help resolve the issue. I went into the Jared Stokes office and spoke with Jared, who is polite and professional. Told him why I was moving. Jared told me straight up he was not sure if there was anything he could do. But also said that something did seem to be wrong and was unsure why I was being left to defend for myself. Jared promised he would have his staff look into it and get me answers to what happened and why. I had no idea if the results would be any different. I just wanted some answers. I mean its been almost two years since the damage. It became more of a principal with me that someone dropped the ball then the money. Jared assigned an almost two year old auto collision case that was not resolved to my satisfaction to his employee, Jessica. She is amazing. She checked into the case. She kept me updated almost by the hour. She found some mistakes were made in the way my case was handled. Just as I had complained about to my other agent. Jessica found there were some mistakes made. Simple mistakes and poor communication. No real fault of either side. Once Jessica, explained everything to State Farm, they agreed with Jessica. Jessica got me the rest of the compensation for my collision. $420. Jessica worked out a deal with the original body shop and both sides were happy. Also I was very happy, that my thoughts that someone was not doing their job or made a mistake, was correct. And I did not have to do the work to find all this out. Jessica did all the leg work and put some time into my case. That is really all anyone wants when they hire an agent to work for them. I could not be happier with the new office. I highly recommend Jared Stokes office. Ask for Jessica.

Nathan is the worst agent I have ever dealt with. I started the claim online and wasn't able to…read moreshow all the frame damage and completely got HOSED by this guy. Very rude and NO help to me. HES JUST LOOKING TO TAKE YOUR MONEY LIKE HE DID MINE.

This office has some of the best agents I've ever interacted with! Everyone is super friendly and…read morewelcoming. They have great prices on home and auto insurance too!

Great place get insurance . Collin and his team are very knowledgeable and we're very patient with…read moreme while going over policies. I highly suggest giving him a visit if ur looking for insurance

Great agent and amazing team! Collin is easy to get to know…read moreand they are all about phenomenal customer service! 5 stars all day long!!