Anything lower than 1 star ? Had them in for a quote over 3 weeks ago never heard back from them…read more Have called them left messages and no return calls... Very poor customer apparently... Apparently they don't need your business..

From the owner: For over 45 years KENT has provided the service, knowledge, and products our customers need to…read moreaccomplish their building and renovation goals. Our team mission is to be the best source of home improvement products in Atlantic Canada.

I recently had my kitchen completed by Hatfield's and it was one of the worst experiences of my…read morelife. Tammy Hatfield will make promises she does not keep, the work is poor and corners are cut. She ordered the wrong items, she took money off our account without telling us, she did not coordinate anything, she would tell you one thing and then deny she said it later, and you had to battle with her to have anything completed. No one checked the work that was completed and several times we had to have them redo work or fixed things they damaged. She told us the process would take one week, and took almost half a year. I would NOT recommend them to anyone.

Be very careful when purchasing Wood Pellets at this location. The pellets (Shaw Eastern Embers)…read moreare left out in the weather wrapped in plastic. I bought 25 bags today and dumped them into my bin, Many bags where damp and pellets had swelled into sawdust. I will never buy pellets at this location again.

Absolute worst customer service. Called on Monday to see if someone could come out tolook at my…read morestove. They said they could put me in on Tuesday, which is fine. Waited all afternoon for them, Even left work early. I missed their phone call, that they did not leave a voicemail. And instead of trying to call again within a few minutes. They just canceled my appointment. Why would I cancel my appointment? I need my stove to work. I want to cook things again. They told us because we canceled our appointment, (which we absolutely did not) we could try to get in later in the day. No one showed up. The lady on the phone was incredibly rude. I still have a broken stove. Never use this company!

I'm not sure how many people work at this place but the only person I spoke to was completely rude…read moreand incompetent. I had to repeat myself several times and she wouldn't answer my very simple question. She'd ask questions to which I just told her the answer 2 seconds earlier and spoke very condescendingly to me when she was the one unable to give a direct answer to a very simple question.