Terrible lab to go to, the techs there are so incredibly rude. They denied to fax the req to the…read moredoctors office for updated info. So I went to the other lab on Chippewa and they apologized that happened and they would happily do it for me.

I was really impressed when I came here recently. I admit that I chose this location partly because…read moreof the extended operational hours in addition to the location, however I was wowed by the great service, pandemic distancing, and the fact that coming here was relatively stress free. Upon arrival without an appointment with an infant who needed blood drawn, I was told the wait would be around 40 minutes. To my surprise this ended up being more like 20 minutes in total. Not only was this a clean facility but the phlebotomists were excellent! Two were required to draw blood from my infant. Their communication was friendly, professional and helpful. Admittedly my parental anxiety is likely greater than the fear of an infant who is unfamiliar with the process. The infant's reaction was the worst to the tourniquet for the blood draw rather than the poke itself but the phlebotomists were excellent and I know now I will return the next time I require this service for my infant.

I had the pleasure of going there to get my new crown colour matched. Despite the causal appearance…read morethey are consummate professionals. The crown is for my front tooth and so ideally should be perfectly matched. Robert and Irmina were intent on matching my tooth perfectly. We looked under many light sources and I found out they hand paint to tooth for a custom match. I left feeling confidant no one would ever know my front tooth was a crown. I'd go back just to visit then, really nice people.

Went in to get annual blood tests and the worker asked when I last ate. I didn't remember exactly…read morewhen and gave a range. The worker kept demanding an exact time and tried dumping me onto someone else when I kept telling her I don't know exactly the time. You need to retrain the staff to learn to count. If I say 9-midnight, how hard is it to look at the clock and count? If the test wants 8hr fast and I'm past that, then just mark down 8+. Never got any "care" since the worker couldn't and/or refused to do basic math. I know that math is hard in Alberta.

I was quite impressed at how quickly I was in and out of my appointment. I had a requisition for…read moremultiple blood tests, urine and a ECG. I would have thought this might take an hour or more. I was basically in and out in about 30 mins. I would however recommend making an appointment as the walk in wait time ranged from 20-40 minutes. The place was clean, my technician was very nice and she was also efficient. I hate blood tests and she did it all pretty quick. And bonus, I did it bruise, so she did a great job. My only complaint was how few appointments there were. At most locations it was at least a 2 week wait. I must have gotten an appointment that was cancelled as my appointment was only a week away.

Friendly staff that work swiftly to get patients through the process . Highly recommended.read more

Came in for a chest x-ray, no booking but there are people waiting in the wait room. Make sure this…read morelocation can do the X-ray you require, usually front desk receptionist will let you know or redirect you to another location and booking over phone. Overall the staff here is pleasant. Parking is moderately big, the wait room is big and stretched. Great ventilation. The wait is quite long probably half an hour but that's also because I'm in for walk-in without appointment. So I'm quite pleased. Just bring a device to distract yourself, you never know how long these waits may be.

The lady who looked after me was extremely nice, with very fluent English, didn't even notice…read morewhen she put the needle in to draw blood, she knows her job Well, many other experiences it has always hurt, I am sorry I didn't get her name (close to dark blonde hair and glasses) Wish their were more like her. Wait time was reasonable for walk in. Thank you for your Care.

This is a very busy place! Whenever I need to come here for blood work, I try to come super early…read moreto line up. Many times a long socially distanced line develops even before the lab opens. It's located within a mall, so you don't have to risk being subjected to the weather outdoors. I've been impressed with the way the staff have been handling the pandemic. I've experienced where they've done a preliminary check of your lab requisition, at a table set up outside the doors of the lab. They also ask you the Covid screening questions. Earlier during the pandemic, they even replaced our non-medical masks (made us put them in plastic bags and put them away) for brand new surgical masks. Though during my last visit, I've noticed that this practice has been changing to allow for non-medical masks. Of course they also have hand sanitizer to use. The staff are quite organized and efficient, considering the volume of people that use their services. I feel safe from Covid, when I'm sitting in the socially distanced chairs in the waiting room. I appreciate the monitors they have (displaying our first names), so you can anticipate when it will be your turn to get called in. The staff I've met have been friendly to me. This is a great lab to go to!

Located in the Standard Life building in the Bakers clinic. The clinic is not very big with about 3…read morestaff for the entire clinic. They take appointments but they have to be quite in advance to get in. The staff are friendly and very quick. Great location if wanting a downtown clinic.

A standard clinic at which you can get blood tests done. I had to wait a bit longer than expected…read moregiven the time of my appointment but once it was my turn everything went splendidly. I like how this is located right downtown making it easier to take the time off from work to get blood taken.

Not impressed. Been sitting in the waiting room for 30 min while people (who are obviously here for…read morethe same test as I am) are getting in before me, even though they arrived after me. Receptionist is abrupt and a little rude and talking way too loud about another patient and his x rays from a few days ago.

Went in for my scheduled appt and the rude little witch with an attitude wouldn't let me have my…read morebone density xray. I forgot my requisition in the car.I drove from Edm to the Park.I said just call the clinic and get it. I have mobility issues and was having a hell of morning. Long story short she said you have to rebook for July.I just finished waiting 6 weeks for this appt.They have all the information when booking anyway. All she had to do was check me in and I could have gone back to my car for the requisition This was the prize sitting in the middle.I have been there several.times before. I will NEVER go back there. The next morning I had my xrays at another location. In and out less than 15 min. Service with a Smile.