I was introduced to Laser Spa Group from an online deal. I was new to the city and hadn't found a…read morereliable place to go. I had originally went to their King St location. It was in a beautiful old house. Their new location is modern and easy to get to. The place is clean and bright. The ladies are super friendly and accommodating. You have to try this place! It's easy to get to, parking is out front and the service is wonderful.

I went in for my first treatment today and the staff are very friendly and professional. A very…read moreclean place, private and welcoming. I have been to others and I was very impressed with laser spa group. I definitely look forward to future sessions and would recommend this spa to friends and family.

Wow! I would highly recommend Spa in the Village for anyone looking for a mini getaway/ retreat!…read more I had the "royal" treatment the whole afternoon! I started in the relaxing and healing infrared sauna. After that I moved to the head neck and back massage where I was given the "royal" treatment there as well. My facial was incorporated into this treatment and the whole time I felt totally relaxed. Afterward I felt totally rejuvenated! I ended my mini vacay with a pedicure. It included a hot stone leg massage and attention to every detail. My feet and toes are beach ready!!! They did a great job and I felt completely safe and secure as they followed COVID protocols - everyone was masked, very clean and disinfected throughly. I would highly recommend the spa in the village! I give them a perfect 10 out of 10

Lala is amazing with her incredible facials - it is now my second facial with her and wow! Where…read moreto start? Unlike most, her facials start and end with a calming breathing ritual with some eucalyptus to get you started and besides the facial itself, you get a beautiful and thorough neck and scalp massage, deeply satisfying arm and hand massage, as well as a foot and leg massage (up to the knees). It is more than I expected the first time, and then 10% off when you book again - I came back and had same amazing experience! I absolutely cannot say enough! - Maria

Still enjoying my treatments here, but I'm trying out more facials! I really love how clean, bright…read moreand refreshed my face feels after my facials! I think my favourite one is called the hydrobrasion! The saline feels so nice and cool on my skin, and the session is really relaxing. I am pretty pleased overall, and will continue these all summer long! Also , like how they follow up after session to make sure that everything is okay -- great attention to details !

From the owner: Laser hair removal, Anti-Aging treatments, Acne prone treatments, Chemical Peel and Body Contouring.read more

××××Beware Health and Safety Issues××××× note i have not…read morerecieved a refund!!!! 1 year later ××××suspected use of old/expired filler resulting in serious/infection under eyes!!!!!!!!!!!!++++++× this company is unprofessional, unqualified, money hungry, dishonest & elder abusers! they lie and paid products mysteriously disappear without notice or contact..... just gone! perhaps the fillers are old, expired or contaminated, they sell you or the technicians are inexperienced. either way they don't take any responsibility and they don't share any information. no medical professional available for their malpractice!!!! there has been abolutely no resolution, head office appears to be a front! they hire gate keepers that don't care less about the wellbeing of paying customers! no communication. ×××××buyer beware××××××÷÷÷÷ bbb has a vast number of complains, law suits and practises that do not meet industry standards. being over 50 yrs of age my needs and skin care has become very important to me. after suffering a botched filler experience december 2024 there was no medical attention given to me. i had to go to my own doctors. the strong antibiotics medication prescribed by a unknown doctor (took 48 hours) to fill and the doctor (?) has never called me to follow-up .in over a year!!!!!! and 5 injections ( throughout 2025) in order to dissolve the botched filler from my upper cheeks, my medical documentation has been tampered with without my knowledge and not released to me upon my requests at the brant st location and numerous attempts at head office in toronto. my face has not looked the same its now february 2026. they refused to refund my botched and unused filler. ( yet they put it in the garbage and your left with Zero the remaining botox was not refunded ( i requested repeatedly for BCUZ I HATE GOING THERE NOW!)..so im forced to go there (brant st) in order to use the remaining botox. why? SO THEY CAN TRAUMATIZE ME MORE!!!! the records are not shared.... they throw away viles of filler without contacting or even telling the clients. gone without a trace and throw your money in the trash! or discarding evidence? this is a huge scam!!!! do not give these people money you will be harmed! this business is a danger to the burlington community!!!!°! my face is still recovering from filler applied by carmen its been over a year!!! no refund no call ...from dr bailey or any medical professional no care for the patient my experience has been terrible!! i do not know how this place remains open. the authorities should shut this place down. the city of burlington doesn't need scammers on brant st. they are harming people in burlington!!!! SHAME ON YOU !!!! ABUSE THE WEAK

CROOKS! Total scammers. I made the mistake of going here and purchasing a "package deal." I…read morecomplained that I didn't get the results promised so they showed me my "before and after" pica as "proof."The after pics were photo shopped!!! Stay away from this place!!!

I emailed them the day before my appointment to see about getting a piercing and they responded as…read moresoon as they opened the next day. (Very accommodating!) The young lady on front line was so helpful and kind and Elsa was so great at understanding my needs and requests. At the last minute I asked if they had room for one more appointment and they had absolutely no problem fitting it in. Thank you again ladies for your time, professionalism and understanding. Once this piercing heals, I'll be sure to come back for more!! -Ashley F.

From the owner: Laser Hair Removal , Facials- RF, Hydra, Manicures, Pedicures, Waxing, Threading,…read moreElectrolysis, Ear Piercings, Body Piercings, Threading..

I paid Shelly for 6 laser treatments and it's like I​ never had the session done. NOT a slight…read moredifference, when I​ asked her how come I​ don't​ notice any change. i mean surely​ after 6 laser session you have to be able to see something. Her response​ was well​​ I​ did my job it's not my fault. the location is nice, the spa is cute and she is a one-woman​ show and always late. she talks bad about the competition which is a no no for owners. The worst​ part is if you pre-pay​ for a service and if you never go for the service because you are not satisfied with her business/services. She holds your money, doesn't​ offer credit. she rather have your money than your loyalty and satisfaction​. so disappointed​ with this place​.

Good friendly service. Great results. The lady who works there is very personable and I LOVE my…read moreeyebrows

The best I love this place and my lashes are lasting longer…read morethan any other place ! Worth the wait!

I booked an appointment with Jess to have my brows and lashes tinted and lifted shortly before…read moregiving birth in December. I had never had this done before, and having blond eyebrows I wasn't sure how my eyebrows would turn out. I am so glad I got this done as I ended up giving birth two days after, and having my brows and lashes done took away any stress of makeup for going out during the holidays with a new baby! I look forward to booking with her again.