When you are hurting and hope for any kind of relief...I've spent over a month doing dmbb's (insurance requires it) to get an rfa. Not until 2 more weeks at least. And in the meantime, no pain relief by medication. Yes, I will let them do my radiofrequency ablation because I desperately need my neck, shoulder, and right arm to have strength and decreased pain. I feel helpless. But I still have to wait for weeks. This is stupid. Just why? I will do all their shots, injections, whatever. But, help us in the process. Or at least give our injections quickly. Idk read more

The Doctor's are good but in a rush. The PA I saw last time was kind and accommodating. When asked, She was happy to show where I was broken on my back instead of the model. When our appt was done she jetted and left me wondering if we were finished. I expect I may not see her again. This is the first pain clinic I've gone to (2018-spinal fusion at C5-C7) where I've not seen the same doctor twice. I was surprised at this. There is no Doctor patient bond formed and it's hard to trust a Doctor without it. Last time I went to an appointment I walked in visibly angry for a number of reasons, some of which are discussed here. How am I supposed to turn my back on someone I don't trust, let alone allow them to cut me open? And they rarely answer their phone. In the past, I have had to call 6+ times to even get their voice mail. Leaving a message gets you a call back in 1-2 days. read more

My recommendation is to stay very far from this place!!! I have been going there for a bit - jumping through all their hoops. Somewhere they apparently decided I was homeless . So they decided to get rid of me, by fabricating things. They said that I had beds - in my hair which they apparently removed one and immediately threw in the trash basket???? Next month they told me that I could not use their wheelchair because I had one. Then I went back to the cubicles to see a PA only to be told that I failed the urine screening which was done in house. I have not I plan to use any type of illegal drugs. The PA said there is a lot of dug use in the homeless population. I also have had dentures for over 20 years, which she also mentioned (I don't wear my dentures all the time). She said that due to drug use MANY of them have a head full of rotted teeth. Sorry to be so long but -- just be careful if you decide to use them - which I hope you don't!!! Have a nice day. By the way would have given a O if I could have. Is it lawyer time????? read more

The staff here are always friendly and polite. They have answered all of my questions concerning my procedures. I've seen comments from people saying they were being treated like a "drug addict" because they had to take a urinalysis. What's the big deal? If you have nothing to hide, that shouldn't be an issue. Drug abuse is wide spread in this country. I think they are being responsible in screening people. I would recommend this place. read more

Many MANY HIPPA violations - heres proof. Read other location reviews too. They treat you like cattle and refuse to see you as an individual. I HATE this clinic.The staff is nice (for the most part) the Dr's & PA's are mostly inpersonal (you never see 1 provider to build trust/relationship with) Providers are only worried about fitting you into their "box" and not you as an individual. They refuse to listen to your concerns & build a plan. I have literally been told "thats just how it is". They have no problem stopping prescribing meds (non narcotic) without explaination or even telling you.You find out when the pharmacy tries to ask for a refill (and that dr has prescibed it for the year prior). And your told "sorry- we decided we arent doing it anymore" They try to force you to do injections (not FDA approved) that are contrindicated with other comorbidities & when I asked the anesthesiologist protocol if something goes wrong during the procedure, he literally sat back in his chair and said "I dunno..I guess call you an ambulance" He also said he didn't want to loose his license because another female dr in the area lost hers recently. So be prepared...they are gonna pull this crap with yall too.There is NO WAY IN HELL I would have anything else done here. Also, the last appoint I had, I was placed in a room to wait. There was lidocaine, other vials of meds, DME,PATIENTS PERSONAL/MEDICAL INFO easily accessible, urine samples with names,DOB, insur. Info & samples themselves. If I really had ulterior motives, I had easy access to TONS of info & samples that could have been tampered with. Is this where you want your info?? Who else has had access to this? Advacate for yourself & look elsewere for care. read more

Sometimes efficient service sometimes not. Will be much better once they move to the new Baptist Hospital.

Don't waste your time. These people just keep having you get injections to milk your insurance company. They never let you talk as if they don't care about what you have to say. There's just no communication read more

I would put O, if it was an option. I'm the caregiver for my dad. Please DO NOT go to this clinic. The only competent staff, was the former office manager and she is no longer there. On 4 occasions my dad had an appointment. (I screen shot every card) we drive 30 minutes one way and are told he can't get the shot today. Reasons: we didn't tell him not to take his eliquist, we were supposed to do a follow up before he can get another shot, had him down for the wrong procedure and had appointment date wrong. As I mentioned, I kept ALL appointment cards and info. The new office manager, Marsha, is the most unprofessional individual I have ever dealt with. She did NOT won't to hear my complaints regarding my dad , who was in horrible pain and could not get his shot because of their incompetence. She kept calling me "darling" and pointing her finger in my face. I asked to speak to the dr. She was in the room and I explained that last week my dad was supposed to get an epidural in his hip. The nurse came out and said bc a person being trained didn't tell him to go off eliqiust for 3 days, he couldn't get it that day. She said to come back tomorrow and he could get the shots in his back that he was scheduled for that next week. He gets the shots. The nurse scheduled for him to come back on Monday (19th) for his epidural and be off eliquist for 3 days. My dad in terrible pain in his hip, waits until Monday and off his med for 3 days. We drive 30 mins and staff comes out with NO apology to say he can't get his shot bc they were supposed to schedule a follow up from the shots in his back before they can schedule an epidural. After this lengthy explanation the dr says, he needs to go back on eliquist and we couldn't do the epidural bc his insurance requires a follow up first." WHAT??!! The STAFF ARE ALL COMPLETELY INCOMPETENT!! UNPROFESSIONAL, ZERO PATIENT CARE and NO ACCOUNTABILITY!!! read more

I wouldn't recommsnd this office to a sick dog. These doctors are so full of themselves. If you considering this office. One word DONT!!! They are all about money they have zero cares for the patients at all. The check in and check out ladies are wonderful I must say. read more

This place needs to be put down they have no clue how the human body works, first of all I fractured my face back and hand over 945 staples total Oct 12th last year so they started me out on Norco 10mg and steroid shots, but once I told them shots cause severe degeneration to the discs said an older doctor I had seen like 65 years old, well needless to say they weren't working at all so I found that marijuana is much better and way safer than pharmaceuticals by far, weight your options and don't let a doctor control you... Take care and god bless... P.s they don't want to see me anymore coz I smoke weed daily for severe chronic pain lmmfao keep your garbage... read more

About 2 weeks ago, I had an appointment at Dynamics on St. Mary's Street. The facility was extremely clean, modern, and comfortable, The staff had a wonderful rapport with the patients. The staff was extremely inviting and understanding. I didn't see a doctor at my first appointment, but the PA was wonderful. She was professional, answered all my questions, gave me options, quickly set up my next appointment. Thank-you Dynamics! read more

this is the worst pain management office I have ever visited. rude and unprofessional people running around like nuts. after three bad experiences there I am done with them. there computer is always down. the doctors are rude. I will never use dynamic again read more

First, the good: The front desk staff and the triage staff that take your BP are great. Very friendly and pleasant-they are always working hard and trying to be helpful. Now, the bad: I have been on the same pain medication for 10 years with no problems. However, I am starting to have breakthrough pain (MRI shows a bulging disk that has worsened over the years) and I have asked them to switch me to a stronger medicine so that I can have some relief. Each month, I go in and they tell me that the next month they will change me to a stronger medicine, but first I have to do some other procedure to either "prove" my pain or show that I am trying other interventions. They have also told me that they won't be able to continue my current prescription if I don't do the next thing on their list (see below). Here are the procedures that they have required of me during the last year: X rays MRI SI injections under fluoroscopy (in their office) Mid back corticosteroid injections under fluoroscopy (in their office) Lower back epidural under fluoroscopy (in their office) Laminectomy spinal surgery They have also required 3 different drug tests-which I have to pay $50 out of pocket for as my insurance does not cover them. I have passed every drug test. I have done all of their procedures except the last surgery-costing me a lot of $ and also exposing me to significant radiation. I find it to be very self-serving and a clear conflict of interest financially that they require patients to have multiple expensive procedures done in-house in order to continue getting a prescription. They still have not switched me to a stronger medication for breakthrough pain and are now telling me that the fact that my current medication is no longer fully addressing my pain is somehow evidence that I am an addict. They have recently started reducing the number of pills I am prescribed each month. Furthermore, they are telling me that I have to get a surgery in which they cut out part of the bones around my spine and fuse what's left together-otherwise they will continue to wean me off my current medication for being non-compliant with their recommendation. Needless to say, I am frustrated. I do not recommend this practice at all and I will be seeking out a second opinion. read more

St Mary's Street Location in Pensacola, Fl. I have now been a patient of this clinic for over a year. When I first walked in I was taken back by the appearance of the inside of this building. I almost left. I was in so much pain that I decided to give it a try because of the rave reviews I had been given regarding Dr R Durkin. I have been pleasantly surprised by all the staff there. I will tell you now, I have received the best care and professionalism from both front and back staff. Now, with all that said, it is now time to explain why I am leaving 3 stars. I wish I could leave -3. I am now talking about the staff, that is at the main company building that does the authorizations and that answer the phone (if they do). 4 times now they have totally messed around with getting authorizations and have caused delayed treatment etc. This last one is totally unacceptable. My helper and I took off of work because I had to have a driver. We arrived to find out the authorization wasn't approved and no one told me that they took it upon themselves to reschedule this appointment without my consist or notification. I called my insurance company and there was no issues on the authorization and it was approved! Thanks to the office manager and the back office staff, I was still able to have this much needed procedure done at that time, otherwise it would have been delayed for over a month! Sad to say, that I am not the only one that goes through this with this company! I even had to call Dynamic Pain Clinic dept. to get a authorization submitted to get a procedure done because "she forgot" to submit it. I am a business owner and I understand there are always going to be issues. Although, when it is on a continuous basis, time to get new competent staff! The only reason I have stayed at this location is because of the staff that works there! They are topnotch and I think it is terrible that you make them and your patients be in a building that is that ugly and unkept. It shows that owner of this company is more about profit than it's staff and patients. read more

Crestview l9cation. Had an appointment for a procedure showed up early as always but this time my weight before receiving treatment was a little longer than usual. I was then informed it would be at least an hour before I would be seen. That would never fly in my books but the fact that I rely on motive care for transportation to and from my appointments and I already had scheduled my ride to leave I had to leave immediately. Rescheduled came for the second appointment same thing running behind . But once again I left when I called to speak to the manager she told me or gave me a b******* excuse for the delays . I then found another provider and requested release of Information Form so that Dynamic pain could send my records to the new clinic. On Thursday I received the letter in the mail from Dynamic pain informing me that I could no longer be seen there due to patient provider relations. So by me questioning the delays and not going with the flow this mismanager decided to fire me. That's hilarious how someone can provide s***** service and then blame it on a patient for saying something about it. I have no issues with the front desk or any of the other employees that don't have the authority to make decisions but miss wages need some managerial training for sure . I would have been happy if she just admitted that they overbooked and only had one doctor which is the truth but by her blaming it on the b******* she did shows me she's not suitable nor a people person. read more

I am not happy with this clinic. The nurses do not have degrees in pain management. No one knows what the other has done. They do not have managed care plans. I among others have left dynamic because of the lack of care they put in to a patient. They do not have handicap entrances. What one does another undoes. I am also not happy with their cleanliness. I am dealing with more back spasms now since they started on my back. They do things out of spite when they do not get their way. I wouldn't recommend this place to my worst enemy. read more

I have been seeing the Doctors here for about five years. They are not the first doctors to treat my pain with injections but pray they are the last. I am thankful they give me the opportunity to have my procedures without sedation which has helped to increase my mobility with less risk to my overall health. During this pandemic they have also made changes in the offices to ensure our safety to the best of their ability. I am very thankful. read more

what a joke for "pain management" ! doctors here are scared to write the scripts you need and are in the business of cutting everyones monthly down to less pills due to pressure from the dea... no joke...and oh , they have issues keeping doctors around as well as their power for the entire building at the pensacola location !!! you show up no power no doctor no visit waste your time and your out another 10 days waiting for a new appointment? can you say lawsuit for doctor abandonment ! avoid avoid avoid this dump at all costs ! also long waits in the waiting room while withering in pain to see an aprn lol , waiting 2 hours after my appt time with severe chronic back pain in those god awful cheap waiting room chairs , not even busy , but they were having a grand time in the back laughing and joking and carrying on while their patients are suffering for 2 hours !!! avoid avoid avoid !!!!!!!!!!!!!!!! read more