I absolutely LOVE the food in this place - eat in or takeaway, it's one of the best Indian restaurants I've ever been to and I'm delighted to have it on my doorstep!
But (there's always one!) I know it's popular and consequently the service can be a bit slow, but I get a bit cheesed off when ordering a takeaway, being told when to pick it up, arriving on time, and then having to wait another 20 minutes to half an hour for it to be ready. One time I tried arriving 20 minutes late, and still had to wait a similar length of time before my order was brought out of the kitchen!
Another thing that drives me a bit mad is that although I spend an absolute fortune in this place (on account of how I'm addicted to the food!), the staff look thoroughly miserable and very rarely smile.
A minor point maybe, but I'm quite fond of good old fashioned service with a smile, and when I'm lugging a huge takeaway bag out of the door, the occasional smile and a helping hand to open the door would not go amiss! read more