Dynasty Tax Professional exceeded my expectations! The entire process was smooth, efficient, and stress-free. They were knowledgeable, patient, and took the time to explain everything clearly. I truly appreciated their attention to detail and commitment to maximizing my return while ensuring everything was accurate and compliant. If you're looking for reliable, trustworthy, and professional tax services, I highly recommend Dynasty Tax Professional! Everything was done via email and text; I did even have to leave my office. STRESS FREE FOR ME! read more

First off, Will comes off as extremely professional and brings a very comfortable experience in his office environment and communication skills. Secondly, his knowledge and expertise in the tax field caused me so much ease and peace. I had a very low income year due to my health and haven't experienced this type of income since I was a minor. He came with appropriate suggestions and feedback to bring about the highest return. I feel overjoyed that not only was he comforting my life financially because he is accountable and factual, but also generous in his personal touch. I added the audit protection, although it did not seem necessary due to his security. More relief for me during a tough time. A little pricier in his service, but I genuinely feel every bit was worth it. I feel so relaxed and thankful for finding Will and Dynasty Tax Professional. Thank you, Will! read more

Service Issues Description of Complaint: This has been one of the worst business experiences of my life. At first he told me he would pay me $350 if I refer 3 people but the paper he had me sign had a different amount but he told me not to worry about it. I did send him 3 people but only got paid for 2 and only $50 per person. 1 of the referrals was my mother-in-law who didn't get her cash advance because he didn't fill out her paperwork correctly or completely. Also, she had an issue with one of her dependents which he was not able to fix. He told her IRS would not give him any info and that she had to figure it out herself.But even she has gotten paid already. I went in early in the middle of January to file my taxes. it is April and I am still waiting! There was an issue wherin the IRS had sent me a letter regarding my health insurance through the marketplace which I gave to my tax professional Willfette at Dynasty immediately so that he could fix it promptly. He told me he would give it to his assistant and get back with me the following day. 3days went by and I finally contacted him at which time he told me that he didn't foresee an issue because my paperwork has been submitted and accepted by the IRS. 3 more weeks went by and when I was finally calling him and complaining he finally fixed the problem but he sat on it for 3 weeks. And when I expressed my frustration he continually passed the buck onto the IRS and refused to take any resposibility for hus lack of knowledge. Now it is April 5th and my return is finally here. But 2 months ago I told him the card he gave me to load my direct deposit for my refund had been stolen. He told me he cancelled it and that he was having the money sent to his bank account and he would release the funds to me once they were released to him. Now just today he told me he never cancelled the card and now I have to wait an additional 2 weeks till I receive a replacement card in the mail. I even found the card at one point and asked him if it was too late to still use it and he told me it was so I went ahead and cut it and disposed of it. And here he never even changed the direct deposit info. This guy either doesn't know or doesn't care what he's doing. At 1 point he said he would loan me $100 because of all the trouble but when i actually tried to pick up the loan he was unavailable and stopped responding. His fees for his service on my behalf was $500. Not worth it. Save yourself the trouble. This has been a nightmare for me! read more