Mark is an exceptional State Farm representative. I had an issue with my payment and he helped…read moreresolve my matter in the best way! His guidance was exemplary. I highly recommend Mark Redmond for your insurance needs. He enlightened me in the best way possible. He is kind and very Christianlike. I truly appreciate his insight. Check him out! You'll be glad you did!

I have been with Mark Redmond for many years. Very professional and top notch service.read more

Charlotte Johnston filed my taxes in 2019 and 2020. She didn't like it when I requested a "clean"…read morecopy of my 2019 tax forms. She said that's what she gave all her clients. My previous CPA provided it. Everything I received had "COPY" across the entire page on every page. She sent another copy. Some of the forms were missing, but she did include a copy of the PAYROLL information for her office. When I called her to request the rest of my forms, I informed her about the mistake. I wonder to this day if she sent my tax forms to someone else. She also argued with me about providing her a form. The government does not provide the form until one month after taxes are due. She should have known that. She also "chastised" me for yelling at her in an email. She said I typed in all caps. Wrong again. I type in BOLD (but not CAPS) letters as I am partially blind & that enables me to see better. That was totally unprofessioinal. In 2020 I realized she had omitted a form for my 2019 taxes. She immediately tried to pin it on me saying I hadn't given her the information, but I most certainly had. She agreed to file an amended 2019 form at her expense. I waited and called twice and emailed. After 6 months I received a call from another tax agency saying they were filing the amended return. She had "farmed" it out without telling me. They emailed me some documents to mail to the IRS and told me to send it certified. They provided an address in CALIFORNIA to mail the return. At this point, everything they did was suspect, so I checked the address on the IRS website. It was supposed to be mailed to Ogden, UTAH. When I contacted them, they said they needed to update their software. Ya think??? I was so leery that I called the IRS, waited and hour and a half to talk to a human, and was told I did not need an amended return, but only needed to mail in the missing form as the taxes were paid correctly. She should have know that as well. Needless to say, will not be going back.

We used Johnston & Associates for one year. Ms. Johnston prepared our return and we had multiple…read moreerrors we called to her attention. Charlotte boasts that she touches and reviews every return close to 650 she indicated. We were treated very poorly when we asked questions and Charlotte's body language indicated her frustration by asking questions. I met her at Bob Evans in Mason as we both frequented there. I should have recognized how poorly the client experience would be after I saw how rude she was to the servers when they didn't get her eggs perfect. I learned afterwards from the servers, no one likes to wait on her fur young kind attitude. I would not recommend this firm as they're under-staffed and if it's true Ms. Johnston hurry's through 650 returns, you can expect errors as we did. On top of it we received a letter from her after our first year saying she no longer wanted us as a client. Look else where, she's an older lady who's not very kind and respectful to her clients. The Client Experience was horrible!

Sharry at Credit Guardians is the real deal. She is very knowledgeable about credit repair and she…read moreis very meticulous in her approach as well. She makes it a point to not only facilitate the repair process, but to always educate others on the importance of credit and how to maintain it. Sharry is always one step ahead of the game; when I mentioned that there should be required curriculum for students, she informed me she was already working on that. Sharry is also in the process of becoming a notary public to be able to make the credit repair process that much more successful. I definitely recommend that you contact Sharry at Credit Guardians and stop being a victim of "bad credit."

Thank you Chris from Cindy Cason's Team at State Farm for helping with our Insurance needs. It was…read moregreat speaking with you and having your help setting up our policy. I recommend people getting touch with you there for their Insurance needs. Thanks!

I contacted Cindy Cason-State Farm insurance agency about getting car insurance. I was directed to…read moreEric (who by the way is my new insurance agent) he worked diligently to get me what I needed and at the price I needed Too. I have never dealt with an insurance agency that actually went out of their way to get you not only what you needed, but what you asked for. It was absolutely NO-HASSLE NO-PRESSURE NO-PROBLEM. Thank you, State Farm and Eric for the customer service that I received from your agency. You just made a lifelong customer/Friend. Completely satisfied, Dr. Robert (Bobby) King Ph.D

When u come to choose agency to represent u infront of landers and banks you must have A…read moreprofessional team on your side. That kind of service you'll find here Maryann , the owner was extremely professional and super creative in all aspects of landing products. The agency have Multiple offers and options choose from due to many years of Experience in the Loans and mortgages. The staff is great ,halpfull and Very welcoming. Highly recommended.

Very knowledgeable folks that clearly explain all the details. Very friendly and responsive…read more Highly recommended.

Terrible customer service. They change your coverage and bill you without any info to you. They…read morealso are extremely lazy at returning calls. Do Not Recommend

I've had insurance coverage with Fogel for many years and they are so good I suggest them to…read morefriends, family and strangers!

VonLehman's team of experts was so helpful! They are way better than the tax service we switched…read morefrom. They fully exceeded all our expectations!

I started having VonLehman prepare my tax returns several years ago at the suggest of my financial…read moreadviser. Although somewhat expensive for an individual, I thought they were doing a good job and ensuring that I paid the taxes owed. Recently the Commonwealth of Kentucky sent me a notice that my 2011 tax return had been prepared in error and that I owed the additional tax, plus interest penalty and fee. I hand-delivered the notice to VonLehman's office in hopes that someone from VonLehman would review the matter with the State offices and assist in correcting the error. I received one follow-up phone call from VonLehman with a promise that someone from their office would look into the notice and get back to me, but no follow-up was ever done. I contacted the Kentucky Department of Revenue directly, recieved a revised biling notice and paid the tax due. VonLehman never did follow up with me to see if the matter had been resolved. Last month I recieved another notice from the Commonwealth of Kentucky stating that my 2013 return had been prepared in error. This time VonLehman did respond to me and turned the issue over to their tax specialist. The response from him was that the return had been prepared in error and that I do in fact owe the additional tax plus interest. I feel that VonLehman has, understandably, decided to focus on larger business clients and not spend any more time than necessary on individual returns. I would not recommend VonLehman as a tax preparer for individuals or for a small business unless they are managing all of your bookkeeping throughout the year.