Pretty annoying they wanted me to bring in my old modem router whatever thingy that was broken …read more However, the customer service guy was nice and funny. Lobby is remodeled, welcoming, and nicely set up. Tons of parking, new music playing, Disney Channel on for the little ones dragged in, seating area, and fresh scent . I was 4th in line, but I was only in there 6 minutes

These people are the worst trained customer service employees. From their techs to their phone…read morecustomer service agents. Techs comes at my house and wants to place the receiver where ever they want and don't take the extra time to make sure the work is done properly and on to top of it off they hate educating the customer on how the system works. Customer service reps most of them are rude on the phone with you and won't believe or wants to hear anything the customer has to say. They can brag about their internet speed but their treatment to hard working, money spending customers is horrible. Really wish they can learn from all the others HSP.

My friend was looking into trading in his iPhone for a new one. The people told him to wait 2…read moremonths for the newer one because of the features he wanted. That was nice of them. Nice clean organized store in a plaza with plenty of parking. Friendly fast honest staff.

Yes no working number to call them, sounds like they don't want to help. Have talked to 2 people…read morethere and no call backs yet to fix a problem. This the 7th phone we have bought and we were lied too. Guess to get promotions and anything else to get things, they give you no promotions for things you can use without changing plans ext. Been a customer for 13:years Update as of now they said they fixed it.

As long as your service is working their great. But if you have issue are trying to get problems…read moreresolved Kinetic doesn't make it simple. Customer service is primarily handled by their chatbot, and when you eventually get to a live agent, they really can't do much other than a line check or reprovisioning your service; they have no real-time availability for service techs. Also there website is out of date as far as service availability; for instance, their website says I can only get 6 mb service to my house, when in actuality I get 50 mb bonded pair service. Another example of a poorly managed company, mykinetic account said i was eligible for fiber to my home, placed order, waited two weeks for tech to show up just so he can tell me no fiber available yet and he could't work on my dsl issue would need to put another ticket in, even though the customer support person wouldn't send a tech out the day prior because i was getting fiber the next day which shouldn't have even come into the conversation because I am still paying them for service i am not getting.

I have had No, Internet aka WiFi since last Thursday afternoon And I have been calling and asking…read moreif they could come and troubleshoot the problem. And when I call and explain AGAIN that I don't have WI-FI, the customer service Representative's say they will call me back in 2 hours. They need to just send someone to trouble shoot the problem. I don't know what else to do at this point. And here it is Tuesday of the following week. I live in Steamburg NY and that's only like 15 miles away from the main offices of kinetic by Windstream

Do not give this man a dime. He stole my Iphone (which was actually my daughters Christmas gift)…read more We sent it to him for flashing, and he never returned it. After 6 weeks of lies, he finally sent us a package.. that contained a phone CASE. Then he tried to blame the postal service saying someone stole the phone but the package was not tampered with. He uses his teenage daughters to lie for him, he abuses paypal to steal peoples money and he will lie his face off to make you believe him. CON ARTIST.

Terrible customer service. flat out took my money, got nothing in return. please avoid this…read morecompany.

Uptime is awesome, running 3 websites here and if I start anymore then I'm definitely going to…read moreservercheap.com!

From the owner: We offer enterprise grade virtual servers, VMs (virtual machines), VPS hosting and dedicated…read moreservers at affordable rates.

I had a problem with my computer. Unable to get access to come of my data. Josiah was very…read moreknowledgeable and he was able to determine my problem and he fixed everything. He certainly knows what he is doing and he was very personable. It was well worth the cost to have his services. I would highly recommend his services.

Love this great little computer repair shop. Guys know their business and are very reasonable…read more Computer need repair, this is the place to go!