Would highly recommend this transportation service. It was easy to book and communicate with the…read morecompany. As well as very punctual for my patient's appointment. I look forward to continuing to ask for their services.

From the owner: Locally owned and operated, RLJ Non-Emergency Medical Transportation provides safe and reliable…read moretransportation services to those who need a little extra care. We speak English, Tagalog, and are dedicated to providing exceptional service to our clients. We answer our phones 7 days a week, and we are here when you need us. Expect nothing but the best from our company, as we treat our clients with kindness, respect, and compassion. We are committed to exceeding expectations and providing a higher level of quality and care. We accept ambulatory, wheelchair, and gurney riders. Available Monday to Saturday, 4am to 10pm, and Sunday, 6am to 4pm, we can get you to and from various appointments, grocery shopping, medication pick up, errands, senior activities, and much more. Additionally, we can bring you home safely from doctors' appointments and after discharge from a hospital. Our drivers are CPR and First Aid Certified, and we are committed to providing safe and reliable transportation services.

Great service and value. Easy to call and schedule a…read moresame-day ride. Staff were professional and friendly.

Unfortunately they don't deal with health insurances. For two mile ride he charged altogether…read more$107. Plus the driver needs to put up more of a friendlier or cheerful face. He looks like he hates his job, to me. I spoke to him in my language (Tagalog) but he didn't seem to care about it. He spoke back to me but not much in conversing. This is what turns customers away. You don't feel welcomed at all. It's just a job. I I've met much better drivers on the island who transfers handicapped patients with cheerful attitudes. It makes the ride more enjoyable. I would've given a 5 stars, but, I just didn't feel that good vibe. For that I had to give it only 2.5stars. It could've gone better but it didn't.

If you are looking for dependable accessible taxi service in Honolulu Waikiki, I highly recommend…read moreFlash Shuttle. Our hotel referred us and we could not be happier with the service.. We booked in advance for transportation from the airport to our hotel and back with Lori, the owner. She was extremely friendly and punctual, and we had a lovely conversation both upon arrival and en route to departure. The vehicle was a mini-van with a rear-entry ramp. Lori expertly rolled me into the position and locked my chair in to place. We would definitely call Lori again upon our return.

So I've had the privilege of using Flash's ADA van services for persons with special transportation…read moreneeds. The Flash Staff is very professional and is extremely diligent with promptness. They have state of the art equipment to address your medical transport needs. Most importantly they pride themselves on safety. I wouldn't use any other service. Mahalo to Kalua and the crew!

Roy is extremely unfriendly and sometimes mean to other motorists while there are passengers in his…read morevan. Do NOT recommend!!!

From the owner: Professional & Reliable Wheelchair Accessible & Ambulatory Service read more

Reliable, punctual, and very professional. Danny is courteous and attentive, and clearly…read moreunderstands the needs of elderly passengers. Vehicle is clean and well-maintained, and safety is always a priority. This service makes transportation stress-free for both seniors and people who to disabilities.

Normally, we handle our mom's doctor visits ourselves, but as she's become more frail, transferring…read moreher to and from the car has become increasingly difficult. For her recent procedure, especially with her recovering from anesthesia, we decided to use KM Transport - and we're so glad we did! We needed a last-minute ride, and Danny called me back promptly. He took down all the necessary information, sent an estimate via text, and confirmed the pick-up for the following day. Danny arrived on time, ensured Mom and her wheelchair were safely secured in his clean, comfortable minivan, and made the ride smooth. He was not only a careful driver but also kept the ride pleasant with friendly conversation. When her procedure was delayed, Danny was flexible with the schedule and maintained clear communication. Even with heavy traffic on the way back, the trip was stress-free. Once we arrived home, he made sure to wheel Mom into the living room to get her settled comfortably. He also accepts credit cards, which made the process even more convenient. I highly recommend KM Transport for anyone in need of reliable, non-emergency medical transportation.

In the month of November 2024 thru JUNE 12, 2025 my insurance assigned me with A'ALA Transporrt…read morebefore A'ALA Transport I was with 4 or 5 different Transport company 1 a big name company which I will not expose with the others did not fulfill the contract . The promise 1) Customer Service 2) on time pick up to Appointments 3) Safety 4) not returning calls or answering when appointment is done sometimes waiting up to an hour and a1/2 . And when picked up they are mean spirited . I'm speaking on real life services that I've received from these companies that's Very Alarming! Yet they are still allowed to do Business. On November 2024 I was signed on with A'ALA Transportation KALEO is who always had Great Customer Service when confirming all appointments.He always got out of his Van and made it appoint to literally strap the seat belt on me and made sure I was okay ! I have prayed for a Transportation Company like this to be treated like a human and feel they care about the elderly. KALEO passes withTen Stars ! I also had Zero problems with calling to be picked up . He was ALWAYS kind and reassuring this company went over and beyond in Customer Service and True Concern for there customers is my experience . Thank you KALEO forGreat CUSTOMER SERVICE God BLESS YOU Mahalo Brenda

Please do not use this company Had Monday-Friday scheduled…read morepick up then all of a sudden received a text going on Vacation for 1 week. Later 1 week turned into 2 weeks. No notification at all and was left scrambling trying to find another company Very unprofessional and will leave you stranded without warning

This transport company is so unprofessional. We have scheduled a MEDICAL transport for a regular…read moremedical reason but no confirmation and voicemail is full. We tried calling Tuesday to confrim but no response back till today (Saturday). Absolute trash of a company. You have no idea these appointments are preventable medical care needed to survive. You cant be the most 4th largest transport in Oahu. Medical Insurance will pay out only if the patient is taken of and needs are met. We called for several times over 50 calls and still no answer. I would like someone to contact me about this situation. I'm pissed because now we would need to reschedule this whole day to fit another day. Update: after flooding their voicemail. I finally got someone. They told me that now they dont operate on Saturdays. Also, they told me someone is always on the phone to answer which I still got their voicemail is full. I want to know who us on the phone and who will be doing the call backs on voicemail. It's hard to believe they dont call back their customers. Also, they cant help me for a confirmation because he is not in the office. They will need to change their operations times because they obviously dont know it. They now blaming the medical Insurance for the mix up and said they didnt get any work orders for the weekend. We have been trying to confirm since Tuesday which is 4 days now.

I booked an arrival and departure transfer from Honolulu airport to Waikiki. Before the trip I…read morecalled to confirm both my arrival and departure information. Upon arrival to the airport I was called and met by my driver. Don't expect much from the car this isn't a luxury service. The Kia Soul was clean and comfortable and the driver was friendly. Excellent service all around. The day before my return I called to verify my 5 am pickup and was assured there would be no problems. 515 no driver. Called and got voicemail 530 called and left another voicemail. I ended up using uber. 710 when I boarded my flight still no follow up from pono express. Come on guys you are running an airport shuttle service. People get cranky when you don't show up or even return phone calls.

We were looking for in-home respite care services for my mom & were referred to Home Instead &…read moreanother company by "A Place for Mom". I spoke to Taylor Lee from Home Instead first & she was SO helpful & friendly, even suggesting some helpful questions I may want to ask from other providers. I decided not to bother looking any further & did not regret my decision! Taylor & all the care professionals who helped my mom were wonderful & I didn't have to worry at all! They took her on errands to the grocery store & kept her company; Patty even brought her some homemade meals to share, which she totally loved! I can't thank Taylor & all the caregivers enough; thank you all for putting my mind at ease & taking such great care of my mom!

We have been using the good people of Home Instead Windward for home care and support services for…read morenearly four months now, and we are very happy and satisfied with the quality of service & support provided. In my opinion, the company, Home Instead Windward, is a quality service organization with a high level of competence and dedication to personal home care services in Windward Oahu. We have had a Home Instead Windward person, Ariana, come to our home weekly and provide certain services, such as food preparation, personal care for my wife (diagnosed with mild dementia), and light house work. Ariana is a social person, and is a calming influence with my wife, and she shows a clear capability for positive social interaction. Ariana has an easy-going personality and is cool and unruffled if there should be any "incident." She works well with other people, and, Ariana is also a Wonderful Cook!. We like Home Instead Windward. E. R. Miller, Kailua, Hi, April 18, 2025.