Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

Please beware and never send any loved ones to this place!!! We lost our father because he…read moreaspirated when we had told the care staff at Hale Nani to be extra careful on feeding through the feeding tube to prevent aspirating. Instead we were called in the evening that he had passed. Cause of death--aspiration!!! It is a drab and depressing place and unfortunately he was placed there from Queen's since St. Francis was full.

The RNs, CNAs, and nurses assistants were all passionate of their job and duties in spite of having…read morehectic schedules. The PTs and OTs were awesome too! Although the sessions were short, it was packed with challenges that were suitable for the patients. Every one was encouraging and supportive of both residents and patients who were there for rehab. Just simply Awesome!

My 91 yo friend stayed at Avalon for almost 3 weeks. Although the place is a bit old, I was…read moresurprisingly impressed by the care and the friendliness of the staff. Although it looked a bit hectic at times due to shortage of staff at times, most of them were very caring and attentive. The facility is not the most impressive t place but the staff was very friendly, professional & caring. It was the staff that made it very comfortable for my friend. We had a great experience with everyone there. As for the parking, l just parked crossed the street by the school so it was not a problem for me.

I was recently visiting Hawaii for my honeymoon. I could not have been happier with the services…read morethat I received. The staff was professional and friendly. Look forward to visiting again! C. Dixon:)

First ... the ladies are extremely sweet. Even if they are trying to upsell you the entire time…read moreyou're in a chair. Very friendly. Very chatty. Very excited to digest extra stuff ... without telling you it'll be extra. "Oh...can I put a flower on one of your nails?" Both ring fingers done ... $25 extra on the tab when checking out. That was by wife. I was talked into a foot rub. As my feet soaked, the sweet woman bright a pedicure tray over. I had to deny three offers to just let her clip my already short nails. Then she proceeded to give a foot rub which consisted of running her thumbs and forefingers along my lower leg bones for 30 minutes. She also gave me a run down on her family and asked multiple questions about how long I was staying and where and what I did for a living. My entire mission while in that chair was to not cry or flinch. When she was done, I felt comfortable concluding she had not one single day of training in massage therapy. My bill was $60. My wife's was $42 for gel plus $25 for two flowers. All in all, we left laughing (and limping), but $150 lighter than when we went in.

When first greeted with a smile when you come in from a great security guard what can you ask next…read more great quality of care from the nurses exceptional service facility is clean PT OT render exceptional care

This nursing home is located in the old pearl city town pass the ewa court and close the to the…read morepearl city florists. Its a 5 story building rehab recovery home. If you are visiting there are several parking stalls for visitors. There is also a parking attendant on duty to let you know where to park as well as security. The lobby has an attendant to make sure you are a legitimate visitor and they take your temp before entry as well. The staff is very attentive and friendly and It seems like all the staff is happy and love being there. They dont just seem like workers fullfilling their duties they seem like family and I sense they genuinely and sincerely care for their guest (patients). The place is well staffed and clean. They also make sure to keep guest busy and entertained with daily events and even live entertainment! Everybody would rather be home but if rehab is required this place is a good alternative for a home away from home. A great place for your loved one to recover surrounded by sincere loving staff and a clean entertaining environment not to mention I heard their food is pretty good too.