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    Early Years Orthodontics

    5.0 (1 review)
    Closed Closed

    Services - Early Years Orthodontics

    Orthodontics

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    Family Dental Center

    Family Dental Center

    2.7
    (7 reviews)
    3.2 mi

    On 3/25, after paying a $450 deposit, we were informed that Invisalign could not be done. We were…read moretold it would take approximately one month to receive a refund. It is now 5/23, and after multiple attempts to contact accounting and repeated requests for a callback, I have never once received a return call. My first follow-up call was on 4/8. I was told refunds take around a month to process, and I specifically asked for confirmation on whether the check had been sent, as I was unaware it would be mailed. No one ever called me back. I called several more times afterward and was repeatedly told that messages were being placed on accounting's desk, yet I still never received any communication. I also submitted an online request, which went unanswered as well. This is my first negative review. I'm relatively patient and understanding, but the complete lack of communication and urgency regarding returning a customer's money is unacceptable. Holding onto $450 for nearly two months with no follow-up or transparency shows a serious lack of care and professionalism. I do want to add that the hygienist and dentist we worked with were amazing. Unfortunately, the establishment itself lacks communication and compassion when it comes to handling refunds and customer concerns.

    Avoid this place for dental implants! Gave me est. of $30,000.00 for both arch dental implants…read more Went and received great care from dentist., but when it became time for price was told it would cost $48,000.00 for the cost! . The woman who runs the office ( Laura) became a complete unprofessional ***** . Then wanted to usher myself and my 76 y.o. mother out the door quickly when I inquired about my $50.00 refundable deposit. I was told it would be put immediately back on my card when I started the process to go there. It was almost a week later, when I was given the money back and only after I called them for it! They give "bait and switch" it's name for sure!

    Early Years Orthodontics - orthodontists - Updated July 2026

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