NOT reputable for mail order! Do not know how to pack and plants arrived decapitated. Was told It…read morewas fine when it left their facility blaming on carrier (box was fine). Did offer me a small discount to re-order plant. Who does that? ASK CHAT GPT "IS THE LITTLE RED NURSERY A REPUTABLE COMPANY FOR MAIL ORDER?" AND THEY WILL TELL YOU NO AND WHY. Once it is mailed they claim to be no longer responsible-reputable companies do not act that way. And I have ordered many plants online with companies ALWAYS checking to see how it arrived (I have actually never had any problems before with well packed plants).

The plants were poorly packed for shipping, arrived battered and most of them died. Wrote to…read morenursery several times before finally getting a response which was to contact the shipper. I will not be ordering anything further from this nursery. i ordered plants from a different source and they arrived today properly packaged for shipping and very healthy. it is disappointing when a business fails to meet expectations and then blames the problem on someone else. LittleRed did not offer to replace or refund my order. Shop elsewhere!

We were doing a pretty major renovation job on our house and the plumber suggested some store with…read morea weird name. He told me over the phone so I wasn't exactly sure what he said. After some googling i figured out he was talking out Oberkampf on the Clovis Hwy. i was looking for two tankless water heater units, the fittings and accessories for them, and somebody knowledgeable enough to make me feel confident in spending the money. I found a very helpful salesman who spent nearly 90 minutes walking me through the options and made several suggestions to save money and water. It's a ways out there, but the drive is worth the hassle-less shopping.

When I bought a new home in Lubbock last year I went to Texas Rock and Flagstone at 4513 130th…read more Street for crushed rock in the front and sides of the house. They have a great selection! We chose the Desert Rose 1" Aggregate. It looks beautifully light around our home. Their prices are great and delivery is always on time. This spring I wanted to do a special project in the backyard and they came through perfectly again. The staff are all great too.

By far exceeded expectations, in terms of price, customer service, and variety! My girlfriend and I…read morecame by Texas Rock and Flagstone to buy some rocks for our many cacti houseplants back home. With little knowledge rocks or landscaping, we were greeted with warm welcomes and encouraged to just jump right into picking out what would work best for our needs. We toured around their selection, and they provided us bags, and a wagon -- everything we'd need to pick up what we wanted. At only $5/bag, this far beat the prices we were seeing online of $10/lb for the types of rocks we were wanting. Furthermore, because we only partially filled a bag, the owners there ended up letting us take our bag home for free just because they're incredible people. We will definitely be purchasing from them for all of our future landscaping needs!

Best location to buy anything for the flowerbeds and/or garden. Their selection is fantastic and…read morethe staff is helpful. If the staff member doesn't know an answer to a question, he/she will ask someone. Most beautiful plants and flowers available!

I absolutely love Ivey Gardens! In my opinion, it's the best nursery here in Lubbock. I've been to…read moreprobably all of the nurseries in Lubbock and they out beat everyone. They're courteous, answer all your questions, and best of all, they have great prices! Household plants to outdoor annual flowers are very well taken care of. This will always be my go to for any of my plants.

I have not personally paid for anything from the store but have dealt with the staff on multiple…read moreoccasions for my boss. I was picking up some shirts my employer had ordered and I was warned that it had been a nightmare to get them ordered and to prepare for the worst. I was pleasantly surprised when it was a quick and easy pick up! Once we pulled the shirts from be bag we quickly just tore tags off and hung them up. When it was time to use the shirt we noticed that a white one had brown stains all over it (looked like dirt). I tried washing it with stain remover to no avail. I called the store and they said to bring it in. When I did they proceeded to politely argue with me about whether the stains were present when we picked the shirts up. To their credit, they do check each shirt for size and color before they put them all in the bag so I understand that it seems unlikely that a white shirt would leave the store with unnoticed stains. But it happened. The conversations were awkward because I was trying to explain that I knew for a fact the shirts had not been worn and that I was not the buyer anyways. I noticed tones of annoyance in their voices which made me uncomfortable. Eventually they brought the shirt back to me with a "pretreatment" that smelled so much of sharpie that I had to drive back with the windows down. I washed the shirt with the treatment and it did take some of the stain out but not all of it. I called again a day or two later and they said they would reorder if i brought the shirt back in. I appreciated that they did not argue with me BUT... As soon as I walked into the store the girl at front (same as the previous time if I remember) did not seem willing to honor the agreement made on the phone at first. She politely reminded me of the procedure of checking shirts before sending them out which I was fully aware of. They did end up taking it and stating that they would reorder. I tried to smile and speed politely but the employees I spoke with were not returning the love. It was uncomfortable at best. The shirts done properly did look nice and they did eventually make things right but I would not use this service for myself based on the two uncomfortable encounters I had. I understand mistakes and weird things happen but I would like to have been treated with more respect instead of suspicion and annoyance. UPDATE: 26 days later I called to check in the shirt and they said they had it. Going in to get it was easy and pain free. I was treated with courtesy and respect this time. Not sure how to feel after 2 nice and 2 not so nice visits.

The manager of this place is hurting their business. She keeps slipping set up charges on…read moreeverything I have done. They already changed set up but claims if the size or color changes it must be charged again. $25 fee every time you walk it the door. The owner needs to watch this person.

We just had our expensive house built. The builder didn't add a fireplace shield. We went to this…read morecompany and were flabbergasted at the outrageous prices for fireplace inserts. Over $4,000 for what we saw as a basic fireplace insert.

Awesome service! From showing me the gas logs they sell to…read morethe installation of the them in my house fireplace was a flawless transaction. All of the associates at West Texas Fireplaces could not have been more helpful, from answering any questions to their courteous installer. SO GLAD I went there for gas logs to put in my fireplace.

We had the best experience with Ramsower. We live in Midland and went to Lubbock to find a new…read morekitchen table because we couldn't find anything in town. Holly was fabulous. We had a few issues after receiving our furniture (nothing that was their fault) and they worked so hard to make everything perfect for us. We will definitely buy from them again!

They were very nice, I just didn't see anything that I was dying to have. It looks like they are…read morehaving a decent Labor Day sale at the moment, go check it out before the sale is over. It's very nice furniture and from what I could tell, you can get customized pieces. I know this store is fairly new, not sure why I was the only one inside. Give it a chance if you are in the market for furniture.

Gaydon Wholesale Lumber is a great place for door jams, door trim, and baseboards. Very…read moreknowledgeable and friendly, and great prices as well. Tons to choose from and they're willing to offer advice on what they think would work for the regular homeowner. Looking forward to doing business with them in the future! No more big box stores for us.

Good source of Hardwood lumber. Gaydon fits the bill. I purchased Red Oak for a dinning table that…read moreI built.