I've had 2 procedures done at BOSS. One was to fix my rotator cuff and the other was to have a…read moretotal reverse shoulder replacement. Dr Ross did the rotator cuff and he was amazing. We talked for an hour the 1st time I met with him. Post surgery, I was playing golf in 2.75 weeks! I asked if he could do a plasma rich platelet injection at the site of the surgery to help reduce the healing time. He did it and even got the insurance company to pay for it. The shoulder replacement was Dr Burke. He was also very good. He was very clear that it was a much more painful and intrusive procedure than the rotator Cuff. My only issue with that surgery, is that he said he would make sure and fix my biceps muscle as part of the procedure. Post surgery he said he did it. When I could move my arm, it was obvious the biceps muscle was disconnected. In my follow up, I spoke to a PA, and she told me sometimes it doesn't take, but that I really wouldn't miss it that much. To be fair, since the only thing I was concerned about was my golf swing, it hasn't been an issue. Bottom line is the guys know what their doing and they do a fantastic job.

I am a retired physician, and I underwent a total knee replacement at this facility. In my opinion,…read morethis is one of the best designed, convenient, patient friendly, well run, state of the art outpatient surgical facilities in this country. The location provided easy access and the attached covered parking garage has ample space. The care is seamless with my orthopedist's office on the third floor, my physical therapist on the second floor, and the surgical areas on the first floor. The check-in is simple and the anesthesia staff is wonderful. I had an amazingly positive surgical experience and I highly recommend my surgeon, Dr. Jacob Drew, and the facility. My surgical result from my total knee replacement was also outstanding.

Terrible experience with the front desk staff. The receptionist, Chris, was completely…read moreunprofessional, dismissive, and lacked even the most basic customer service skills.When I arrived, Chris was chatting with a coworker and actively ignored me for several minutes before rolling his eyes when I tried to check in. He spoke to me with a massive attitude, loudly questioned my insurance out in the open (violating my privacy), and refused to help me resolve a scheduling mix-up caused by the office itself.No one who is already sick or stressed should have to deal with this kind of arrogance and hostility. Management needs to seriously evaluate how the front desk treats patients. I will not be returning to this practice.

This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.

Had a breech baby and was recommended to see Melissa here 3 days in a row by Mount Auburn Hospital…read more I came 3 days and a week later my breech baby was in the right position. Hard to say what worked or did not work since I tried a lot but my hips opened a ton and sometimes it hurt (middle of the night pain from the opening) but I am grateful it worked and I can go for a vagina birth now. Thank you, Melissa! Tamara

Dr. Crossen has helped me with my chronic back issues so much over the last two years. At each of…read moremy visits she'll check in to see how my chronic issues are doing and ask if there is anything new that has come up since the previous month. I had a great result when she treated my face for congested sinuses - stuff I didn't even know was part of the chiropractic experience! Maria in the front is AMAZING and makes every visit so much fun. The office location is convenient and I never have trouble finding street parking. I've been treated by a number of chiropractors over the years and this office is tops!

Dave and Sue were professional and extremely helpful and getting me back to 100% after I sustained…read moreinjuries from a car accident. I fully recommend them for your physical therapy.

Dave and the entire staff are very professional and caring. I had therapy after a dog bite on my…read morewrist. Dave helped me regain complete movement and strength! I recommend him for anyone in need of therapy or advice on what is your next step if you are in pain.

I've been going to this practice for many a year after first trying out at least two other…read morepractices in the area when we first moved to Franklin about 13 years ago. I have never had an issue with insurance or money issues myself as was written in another review. What I have had is excellent and consistent care/support from front desk folks to all the medical professionals. From my middle 40's to now middle 50's I got hit with many health issues including cancer. I never had to fight them when I wanted to see a specialist outside the network that I had found, never had a problem getting in really quick when either my body or just 'my worry' needed it, and I felt like all the visits thorough enough in this day and age for Primary Care being overloaded everywhere. Their computer system keeps good track of all going on with me that they check up on when I come by. For example, I had been to 2 neurologists for migraines before starting to see Dr. Kohler. The specialists from major hospitals had suggested all kinds of the 'newest' headache remedies that didn't work. Dr. K. suggested a more traditional one from the multitude available and it has worked as an incredible 'relief pill' ever since sparing me suffering and time away from work. As a Clinical and Behavioral Health Psychologist in the area I also have heard good feedback from my patients about this practice concerning other health providers there. Just my two cents. Best. Dr. Steve vistingpsychologist.com

I am a regular patient at Tri-county medical associates at 440 E Central St, Franklin, MA since…read morelast several years. Recently my insurance has changed and I provided them my new insurance card and visited doctor for physical as well as sickness. To my surprise I received full bill from this office telling me that they are not part of my insurance network. When I asked why they did not tell me that before visiting the doctor, they said it's not their responsibility. Come on, it's not the issue with some part of the service was not covered, but they were not part of the network at all. I tried to negotiate with my insurance provider to pay that bill which was denied after few months. Then I decided to settle the bill with tri-county and requested them to give me some discount as I was paying from my pocket. They rejected my request outright and sent the bills to collection. Had they told me initially that they were not part of the network, I would have not visited their doctor at all. They knew that they were not part of the network and did not tell me before or after my first visit. They told me after all my visits were done and put me in big financial trouble. I am not going to visit this office again, but writing this for the benefit of other patients that may get into this trap.

Dr Nurnberger is an excellent doctor. Very caring and listens to all I have to say. The office…read morestaff is efficient and cordial.

I found a great GP in Dr Correia and have been seeing him for 5 years now. Whenever I have an…read moreissue, he's either available for urgent care or one of the office's many wonderful nurse practitioners will see me same day. I get the best care here and they even set up referrals for me. My health has improved dramatically in the last year thanks in no small part to this office.

I injured my knee skiing and called Tufts Medical Center Orthopedics for an appointment. I was able…read moreto see Dr. Salzler within 2 business days. He and the two PAs that I saw were fantastic. I was able to get X-Rays in the same building and they helped me schedule an MRI. I was seen again right after my MRI and was told I didn't need surgery (thank goodness), and was given a clear instructions on how to take care of my injury and ensue a quick and full recovery. Dr. Salzler was professional, knowledgeable, friendly and empathic. The same can be said for both of his PAs that I worked with and his front office staff. He and the PA team answered all of my questions. I would highly recommend Tufts Medical Center Orthopedics and especially Dr. Salzler.

Care Quality and outstanding medical staff and care of patients. I felt like a person, not a piece…read moreof meat being dissected. Excellent bedside manner an attention to keeping me in touch with what had been done to me and the expected outcome and recovery time.

The best and fastest care I've ever received. Still shocked that it is a hospital with how fast I…read morewas brought back and seen by a doctor. Not saying it'll be like this for everyone as we all know every case is different but I went in on a Saturday afternoon and was seen by a nurse within 25 minutes, and a doctor within 35 minutes tops. the Entire staff was super nice as welcoming as well. We need to cherish this gem of an establishment.