I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.

AVOID, specifically Guy Nubar. I would not recommend this urgent care to anyone…read more I came in with a finger infection requiring drainage and left with an allergic reaction that has now lasted days, caused by a prescription the doctor should never have written. When I disclosed a medicine allergy, the doctor acknowledged it, asked what happens, and I told him, a rash. He then prescribed a medication that is in the same antibiotic family. He provided zero explanation for this decision and zero warning about what to watch for if I reacted. I only learned about the cross risk from the pharmacist the next day, but said as long as it was addressed by doctoe it should be fine. I subsequently developed a significant allergic reaction with painful oral lesions and lip swelling. Beyond the prescription issue, the doctor spent about 7 minutes with me total, clearly rushing to leave before closing. He told me he was sending my prescription to a specific 24 hr pharmacy... except he sent it to the wrong one, sending me on an unnecessary trip at night while in significant pain. The drainage he performed was also incomplete, requiring a hand specialist visit the following morning to properly treat what turned out to be a confirmed finger felon. The only thing he did correctly was write a referral to a hand specialist. Everything else was negligent, rushed, and caused me direct harm. But hey, at least he made it home in time. To the owner who likes to pop up in the reviews to defend their staff: I've seen your responses, and I'm not interested. Don't bother. No amount of "we take patient concerns seriously" copy paste is going to unswell my lips or give me back the days I've spent unable to speak, eat or drink without feeling immense pain. Save the PR response for someone who might believe it.

The overall concept of this is awesome but this location is hit or miss. I have gone here for a few…read morethings being that it is a convenient location. Went in here for vaccinations and when I have been sick. The kiosk, line is a nightmare and always seems Inaccurate. While I was waiting the wait time kept increasing and wasn't at all accurate which is a complete pain in the butt. The nurse practitioners have been friendly and given me good care.

The 1 non-recommended review allllll the way down at the bottom where you click a button to lead…read moreyou to it... should be recommended. Prob the most helpful of any of them. Might want to check it out. This will prob be added to the non-recommends shortly hereafter I presume. Lol. Also, been here twice. Both times no wait time. Every other Clinic was an hour+ of waiting. Always attentive and have prescribed meds that did the job. Def the best of them I've been to.

Had a wonderful experiences! Serena was exceptional, she did an amazing job helping me through the…read moreprocess. Would recommend this place 10/10 times !

Urgent care speed of being seen and efficiency of intake were fantastic!! Serena was the best at…read morethe front desk. Medical care and treatment was wonderful. My wife's condition was treated and she was released with detailed follow-up instructions. The waiting room is large, clean and quiet.

Very thorough! Quick in and out. Our doctor asked lots of questions. Saw both of my kids at the…read moresame time and didn't just send us home with thoughts and prayers. Gave us the meds we needed.

I came to Norwood Urgent Care on jan 2025. I had very fast heart bit (170), chest pain and was…read moreconcerned about heart attack. I was taken fast, EKG and chest x-ray were taken. PA came and told me that I don't have hear problem and I was dismissed. Very next day I was hospitalized with A-fib and tachycardia. I am very dissapointed that I was dismissed so easily with heart problem. The PA should have being more concerned because even though my EKG was normal, but the heart rate was very fast. He should have being more careful and, perhaps, recommend me to go to the ER at least. Please, be careful with those urgent cares. They can only diagnose a very simple diagnoses.

I was there at 3:35 pm today. The sign in the window says that they close at 4:pm. I went there…read more with a severe earache. The receptionist told me that stop seeing patients after 3:30 pm. This is severely unprofessional.

I went here for the first time today based on previous reviews and everyone was correct. No wait…read moretime, really friendly staff and because the doctor knew the right questions to ask, I was quickly diagnosed and prescribed the appropriate medication Although I live in Mansfield and this is a half hour drive for me, should I ever need urgent care in the future, this will definitely be my go to ‍

The Good: - Everything inside is clean and well organized…read more- Colorful and welcoming environment - Friendly staff - Professional doctors - Open until 12 am The Bad: - Long wait times if you have to do a walk in. We had 5 patients ahead of us when we got there at 6 pm and we didn't get into a room until 8:30. Initially the estimate was only 45 min wait - Unable to get an online appointment day of Long waits happen at every urgent care so im not sure how much of this is controllable by the business which is why I only docked 1 star Just set your expectations appropriately and be prepared - lots of snacks and toys for the baby. The urgent care is in a shopping center with lots of parking. There are a number of food options not far away if you decide to get food to make time pass faster. Best of luck with your sick little one.

In August 2025, my daughter was less than one month old when I took her to urgent care because she…read morewas writhing in pain. I told the pediatrician who saw us, "She gets like this every time I eat something with milk. I think she might have an allergy." He replied very rudely, "So why don't you stop eating dairy so your daughter won't be in pain," implying that I was a terrible mother. Yesterday, February 5th, my daughter was diagnosed with an allergy to three milk proteins. And I was never a bad mother to her. I always tried to help, but unfortunately I had the misfortune of meeting one of those pediatricians who caused me depression and anxiety after giving birth. He is an idiot. An insensitive person. He treated us with complete ignorance and even pressed hard on my daughter's soft spot. (At the time, I didn't react because I was only 20 days postpartum.) I don't remember his name, but he was a short, dark-haired guy. I hope he is very unhappy, because he made my postpartum period miserable. Once again, an idiot.

I came here to accompany my dad who just had a major surgery. This place has almost all specialties…read moreof medicine, including pharmacy and labs. Registration was quite easy. They have 2 stations for self check in. Nurses, docs, and lab staffs are overall professional. The check up room is also clean. The downside is the facility. The main entrance is on the 2nd floor, then dr offices are on 3rd and 4th floor. To get there either use a very small elevator 3-4 ppl max or climb a spiral stairs. I hope they can do something to make this office more ADA friendly and elderly friendly.

The Quality of Health Care here can be a challenge but I found someone who actually goes that extra…read moremile and even though they give patients about 15 minutes to visit their caregiver, this Medical Professional truly has the BEST BEDSIDE MANNER and actually LISTENS to your concerns and answers your questions! I WISH THAT ALL of their Medical Staff would do the same! They were prompt for my appointment and pre checked before TIMOTHY PRINCE - INTERNAL MEDICINE came in! Truly a perfect attitude and presence when arriving! A great listener and has a plan forward to a better quality of life! I did not feel RUSHED, I did not feel IGNORED, I did not feel UNIMPORTANT, which this person has a Gift of Communicating! I hope that he stays part of my care for years to come! The others I encountered was just as personable and helpful in many ways. That I Thank Them All! But the reason I'm Reviewing ATRIEUS, if because the EXCEPTIONAL Visit today! If you need or want to change your Primary Caregiver, I highly recommend that you from now on make an Appointment to see TIMOTHY PRINCE, NP INTERNAL MEDICINE - WHO is ACCEPTING NEW PATIENTS! I'm Super SUPER GLAD I DID! THANK YOU FOR RESTORING MY FAITH BACK TO ATRIEUS! PS. The Offices are Spotless and Super Clean and Comfortable! Plus a shout out to the LAB TECHS AND THE SUPER FRIENDLY EKG TECH! You Rule!

I had the best care today at this urgent care! I had this rash that another doctor mistook for…read moresomething else. It's a really rare thing but the doctor noticed it on the spot, asked lots of questions and brainstormed with me to find what it was. The wait time wasn't very long either, granted it was mid-day on a Sunday. I couldn't recommend this location more!

Alyssa at the front desk made check-in easy and got me into X-Ray even though it was past working…read morehours. Awesome to get a smiling face as soon as you walk in. Dr. Shorr was very pleasant and understanding. She was quick to help me with my diagnostics. Once I got in X-Ray, April took care of me and did a quick job. Thanks to her for squeezing me in!! Five stars.

I had great experience. Staffs were very friendly. My son had flue and went there, we did not had…read moreto wait too long and love how they handle. Facility was clean.. love it

They were very quick with checking in and very responsive. They listened what I was going to say…read morethrough which is very hard these time.

So fast! Walk in! Sign in, sit on a chair for 2 min, get escorted to a check up room, wait 1 more…read moremin for doctor, get diagnosed. Get prescription ordered n sent to pharmacy. Then leave! The end! This is the one!

Doctor K.Sullivan went out of her way to Create false notes…read morein my medical file. When she asked you the question what's going on ? Be guarded with what you say. Her notes have no common sense Filter.