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East Coast Motors

3.0 (1 review)

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12 years ago

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Musselburgh Motor Co.

Musselburgh Motor Co.

(5 reviews)

If you could give minus stars I would. I have never been so appalled at a companies ethics before…read more Don't be conned by the 'we MOT the car then guarantee it for a month' scam. I would be surprised if this car has even seen a garage before. It is now dead, 2months after spending £1500 on it. The sales man is very charming but it is all chat and not followed up by substance. If you decide to go here you might as well just give the guy a grand and walk away without a car and you would be better off than having to deal with this company. Avoid at all costs.

Do not buy a car from this Company. I bought a Vauxhall Astra on 22/7/14. I paid £1350 for the car…read more Made it clear to Connor that we wanted a tyre replaced, the boot fixed (it didn't open) and most importantly, the air conditioning fixed. It didn't work at all. Car was deliverd to us in a garage forecourt in Livingston. I foolishly paid my balance in cash and didn't check the car. Returned the car three days later, where after being "talked" at by Gary he finally agreed to change the tyre. He, or someone fixed the boot. Actually it didn't last and my husband eventually fixed it. This review could go on and on. The upshot is it took a further three months of unreturned calls, six trips to Musselburgh (at approx a cost of £200 in fuel), annual leave days, constantly having to chase them for updates on my car, several days of the car being off the road, having to write to them via trading standards under The Sale of Goods Act before eventually the air conditioning was fixed. I completely recognise one reviewers opinion of Gary, he is a thoroughly unpleasant man to deal with, he cuts phone calls short, pretends he can't remember who you are when you do get him, talks over you, keeps telling you it's not his fault (not sure whose fault it is, he sold me the car). I had to resort to recording my phone calls to him as there is no other way of keeping a record of what was said. His email account doesn't allow you to keep a record. I am now considering an action in the small claims court to try and recoupe my fuel costs. We are not wealthy people and a further two hundred pounds is a lot of money to us. Gary's parting shot on Friday was "I was ridiculous to think I could get my costs back". PLEASE DO NOT TAKE A CHANCE WITH THIS COMPANY.

East Coast Motors - car_dealers - Updated July 2026

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