If I could give this bunch of cowboys no stars then I would. I had my volvo v70 in for some work and was charge £70 per hour labour, i found out a week later that if i had a suzuki or a hyundai it would have been £60 per hour labour, basically i was charged an extra £10 per hour for the same mechanics to do the work on my car but because its a volvo i was charged more!! Also when I got my car back it was stratched down the drivers door but the dealership claimed it wasnt them and it was like that when it came in which it clearly wasnt!!
When i brought it up with the the general manager David McClenaghan he was very rude and unwilling to help, he had a severe attitude problem in my eyes, i am currently waiting to hear back from the jmgroup head office as I complained to them about the attitude and unproffesional outlook of the manager.
So to summarise they are overpriced, very rude and unwilling to help when a problem occurs and to top it all off they damaged my car!!
I have used the jmgroup for several years but I certainly wont be going back after this fiasco and will be advising my family, friends and collegues to avoid them at all costs!!!! read more