I wish I read the reviews on medical review sites before going to see Dr Fermo. I have waited 2 hours past my appointment time to see Dr. Fermo. The average wait time for me is 45 minutes. I've seen him for over a year so I feel I have a good basis for giving a review.
I also tried seeing one of the counselors in the office - tried that 2 times - she was late both times - but she walked in with her coffee in hand so thank goodness she had her priorities straight! She talked WAY WAY too much! I never got to say anything! And all she had to say was the EXACT same crap all the other cognitive behavioral therapists say - you might as well buy a book or a robot that says those things - NO PERSONAL TOUCH and NO LISTENING whatsoever.
After about a year I was asked by one of the anonymous staffers (anonymous because they never greet you, never introduce themselves, don't wear nametags, ignore you when you sign in, are rude on the phone and in person) asked me to provide a specimen for drug testing for "compliance" ...... because I take an anti depressant .... seriously? Then she tried to say that the ambien I take (and have been taking for 2 yeas) is a stimulant.... is his staff really that stupid??? Then she tried to be conspiratorial and ask "what drugs do you take"?
I was also a patient when they moved offices and they did just up and move with no warning or notice to anyone. I showed up for an appointment one day and had to ask the construction workers at the old office what was going on. Talk about rude and unprofessional. But even after all that, it's the 1-2 hour wait times I just can't take anymore.
Dr. Fermo also spends way more time looking at his computer during his appointment than actually talking to the patient and must take piss poor notes because he makes references to misinformation from one appointment to the next. read more