Called main phone # listed on their website for an intake appointment for services for my family 6…read moretimes over 3 days. Always connected to a voice mail where I repeatedly left a message. NO call back! On day 4 our pediatrician confirmed the number and the process for services. Finally got a LIVE person when I waited for "non-service" related calls. She gave me "DIRECT PHONE NUMBER". In-take person told me that it was "not the job of Dr's to know the intake procedure or phone number" as they have their own responsibilities. So much for Community Education and Outreach. Does Easter Seals have a Mission Statement for how they operate and fund raise? I imagine it is focused on efficient access to their services!! This was a nightmare of disrespect. Had my family been in crisis I shutter to think about what we would do!!

Waited 10 hours. Never showed up for donation pick-up. Called office. Driver had address, items…read morewere stacked as indicated outside of carport. He told dispatcher didn't see anything. Never again.

Absolutely do NOT use this medical facility for your mental healthcare. My daughter is an adult…read moreand I cannot legally manage her care. However, I am a nurse and I made her appointment with Dr. Young. Dr.Young saw her and diagnosed her with a multitude of complex mental health illnesses. The problem: my daughter's care was transferred to a new graduate Nurse Practitioner without a mental health background. None. So basically, it was video visits for monthly medication reordering. Yes, they will not give you a prescription with refills. Only by seeing them monthly. 5 minute phone call. No further therapeutic intervention. Taking advantage of the vulnerable patient population group. Complex cases require monitoring, in office one on one counseling, and I strongly suggest urine tests to verify no illicit drug. Nothing of this way done. Nothing. Dr.Young you are FIRED!

I was referred to RCBM in 2022 for my son, who was 11 years old at the time. I want to emphasize…read morethat my son has never been seen by a psychiatrist--not even once. We have only ever met with a Physician Assistant (PA). While I respect the role of a PA, I believe that when prescribing powerful medications such as antipsychotics to a child, a psychiatrist should be directly involved and meet the patient at least once to oversee treatment decisions. To provide context: A psychiatrist completes approximately 12-14 years of education and training, whereas a PA typically completes 6-7 years including clinical experience. Psychiatrists are trained to diagnose, prescribe, and manage treatment comprehensively. PAs, while skilled, generally assist and have more limited prescribing authority. Given these differences, I expected a psychiatrist to be involved in my son's care, especially considering the complexity of his case. My son was diagnosed with ADHD, depression, and anxiety by RCBM. Over time, he was prescribed multiple medications, yet we saw little improvement. Eventually, a therapist from another organization suggested that my son might be autistic. When I raised this with the PA, he disagreed. I sought further evaluation from a neurologist, who confirmed that my son is autistic (high-functioning). This experience has left me questioning the accuracy of the initial diagnoses and the appropriateness of the treatment plan provided by the PA without psychiatrist oversight. I recently reached out to RCBM to ask if we can schedule an appointment with the doctor himself and here is the correspondence: "Dear Aleshia, After a thorough review of Blake's clinical information, our team has determined that, unfortunately, we are not able to meet his current level of care needs at this time. We believe he would benefit from a provider or facility that offers a higher level of support to best address his treatment goals." I responded: I'm truly surprised and confused by this situation. All I did was request that my son be seen by the doctor. Is the doctor not qualified to work with minors who have depression and anxiety? This is very concerning. For over two years, my son has been treated by a PA "under the doctor's supervision", yet now it seems the doctor himself does not know how to manage a child with these conditions. Does the doctor only prefer to work with patients who do not have mental health challenges? My son is not non-verbal, difficult, or a special case--he simply needs appropriate care. I find this situation deeply troubling. It appears that individuals who may not have been fully qualified to manage my child's mental health have repeatedly prescribed medication without ever informing me that my son might need a higher level of care. This lack of communication and oversight has caused significant distress for my son and our family. I am seriously questioning whether this constitutes negligence and whether legal action may be warranted. I will be looking into this and would hope that you guys are prepared to answer back on this because I WILL fight for my child and someone will answer to the hell that they have put my son and our family through.

I feel very fortunate to have found Lauryn Shugars to meet with me and my wife and help us to get…read moreback to the level of love we have had. I highly recommend any individual or couple facing issues to reach out to Lauryn. I am sure you will feel the same after spending some time with her.

From the owner: Thrive Counseling, LLC. offers a comprehensive approach to issues and life circumstances for…read moreindividuals couples and families. Services provided include a variety of concerns such as anxiety, depression, managing stress, self-esteem, relationship issues, parenting, traumatic life events, grief/loss, and life transitions. ​

WORST counseling experience. LIED about my insurance being in-network and instead of telling me,…read morethey billed my debit card $2400. Then they refused to post the payments I made and turned the account to collections. Oh.. and they discontinued my sons counseling in his darkest days. AVOID this office, they don't care

Karol Teetor has been our therapist for more than five years. We are a TBRI (Trust-Based Relational…read moreIntervention, from the work of Dr Karyn Purvis) family and, though Karol is not certified in the program, she has a connection-centered practice that is in line with the principles we follow. Both of my kids trust and respect Karol and love visiting the office. Not only is Karol a top-notch therapist, but she is well-connected and has given us referrals to many other practitioners who have supported us on our journey. We are thankful for the support she has given our whole family.

Serving over 30,000 individuals a year, Michigan's Common Ground Sanctuary is nothing but a…read moreblessing for struggling youth and adults. With several locations in Metro Detroit, this non-profit, provides emergency psychiatric services, and acts a s a lifeline for families dealing with violence as well as runaway and homeless youth. Most services provided by this rad non-profit are free of charge, which lightens the load for families or kids in crisis. The facility in Pontiac is phenomenal, as I became very acquainted last year through my former job. They provided help to a family I was working with and got their teenage daughter back on track. In addition to the services mentioned earlier, Common Ground, also offers a 245-hour hotline where individuals can receive compassionate, non-judgmental and confidential support. For more info check out their website.

Pure HELL!!! If you are a parent with a child needing mental health services, you will HATE coming…read morehere! And if your child is on medicaid, you have NO CHOICE! This review is in regards to the oasis unit. When you come in with your child all your belongings are taken from you and locked up. You and your child are escorted through the main part of the room where the mental health adults are,and into a little room where the kids and their parents go.There is one main room and two little bedrooms inside of this kids area. There is a toy box of toys and they will generally bring something for your child to color on and with. Now remember, you as a parent are bringing your out of control child who is having mental health issues, typically this also means as a parent you are in need of help and support! Please do not expect this! You are left in this little room with your child as everything outside of this room is going on. You will note that most of the adults in this unit are behind the very impressive rounded desked table on computers and chit chatting among one another. The time of day or night also has a bearing on the level of care you and your child will get, overnights, which are no fun to be there for, tend to have the most helpful and friendliest of staff. If your child comes out of this room, you get yelled at. No one can come into this room without a key, but you and your child can exit anytime. Of course, your child is able to follow such directions since you are bringing a cooperative child there! Seriously! If your child is out of control, be prepared to physically restrain, maintain, control and etc on your own. The help you will get is the toy box and mattresses will be taken out of this room. Yeah, that helps. Now if you are unlucky enough to have to be here over night, no matter how many nights this can be, plan on having someone bring you and your child food, you will not get much offered here. A shower? Well ask and they can let your child take a shower, probably even you, but you have to ask for any and everything, they will not be coming into you to ask what you need or how you and your child are. Sadly, their process takes forever and you and your child have to wait while they do what ever it is they do. In the meantime, you and your child are going through pure hell. If you did not have mental health issues prior to coming here, you sure as hell will be the time you leave! Also, have someone bring a blanket, the blankets there are in the adult area, not kids. I will do every and anything I have to do to avoid this place for my child! This place is PURE HELL!

I dealt with their staff for a time, for some family issues. Gosh were they great, I mean, really…read moregreat. You know how some counsellors, well, they're polite, but listening to them is like reading an article in a woman's magazine, they're parroting what they've heard, and really haven't listened much. Doesn't that just make you mad? There are a very few counsellors who actually listen, to people, digest this, and THEN offer useful solutions- that work. You know these people really care, they care enough at least to really listen. That caring is itself very healing. That was our experience of this place. How many times have you talked at a doctor, not with the doctor? Isn't that irritating. No, these people do listen, the staff we dealt with did. My family was very happy with the service we got, which has really helped. We are grateful.

From the owner: Specializing in: - Disability Services…read more- Mental Health Clinics & Information - Social Service Organizations - Mental Health Services - Medical Equipment & Supplies - Developmentally Disabled & Special Needs Services & Products