We came here incorrectly for a funeral that was held at a church. We are from Chicago and had spent…read more6 hours in the car. The gal here was so nice! Let us use a room to change in and gave us directions to the church. If I lived in town here I would for sure use them for my funeral needs.

What was a beautiful ceremony for my best friend's funeral turned out to be a horrible experience…read morenear the end of the service. I would never have expected to be treated so badly by the staff or management. The doorman was a very large man who glared at several people attending the services with his arms crossed as if he were a bouncer at a nightclub. The wife of one of my friends needed to change the diaper of her son but the changing table in the restroom was too flimsy so she asked if there was a private room to change her child. The doorman, or bouncer, yelled at her and said "absolutely not, that's what bathrooms are for!" She was stunned and just walked away. Towards the end of the service this man shouted several times at me and other people because our kids, being naturally restless and just being kids, made him uncomfortable. I literally felt like he was on the verge of becoming violent and the rage in his eyes was frightening. I literally had to step in between him and another parent because I was afraid they were going to fight. Who acts this way towards funeral attendants? This man should be fired! Even the manager was incapable of handling the situation appropriately. They really should not be interacting with people or representing the business. The next day I called and spoke with the owner ( I think). He was at least open to listening and seemed to take seriously the complaints I presented. One thing is for certain though, I could never recommend Waite & Son Funeral Home as long as they have employees of such low class. I'm sure there are some great people that work there, but the two previously mentioned are horrible representatives.

It's been a weird month of thinking/reflecting as I found out that a friend passed away on Monday,…read moreAugust 26th, 2024. Although we only knew each other for a few months, he was a special person to me. Thus, it was a sad day to visit this funeral home on Tuesday, September 3rd, 2024 in Medina for a memorial but the staff here were very professional on the day I visited. Everything was set up well for the memorial. I didn't realize that I would be viewing an open casket so I definitely cried alot upon seeing my friend's body but I'm happy that he knew God. Waite & Sons funeral homes is very clean and you certainly feel a sense of peace as you walk in no matter how dire the circumstance is. **** GOAL of 150 reviews in 2024 - 101/150 total reviews in 2024 - 750 total overall Yelp reviews - Reviewed on 29 September 2024

The people at Waite and Sons are a very professional and compassionate group of people. It's a…read moredifficult time and they listen to you and don't try to upsell anything you do not want as some places do during this difficult time. My family has used Wait and Sons since the 70's and I never recall ever being disapointed.

Jardine Funeral Home was absolutely wonderful during such a painful time. They were patient,…read morethoughtful, and extremely helpful. Also, the facility is absolutely beautiful. The quality of the viewing was outstanding. They went over and above in so many ways, such as Jonathan emailing me my moms fingerprints when I told him simply in a 30 second passing that I would probably be calling to request them. He also made the most beautiful slide show we not expect. They dotted every "I" and crossed every "T". Aaron reminded me of a comforting priest, so I was not surprised that he originally started out in seminary school. Such a kind and thoughtful man that I felt generally cared about. Jason really helped us make numerous decisions less overwhelming and lightened up the mood a bit, which he could tell was what we needed at that time. They were always available to answer many questions from 3 different family members, often the same repeat questions and were still extremely kind and patient with us. They spent a lot of time on us. I have nothing negative to say about Jardine and will be forever grateful to them. Thank you all! Tina

My mom is dead and I had to go here with my stupid step dad to see her and sing church songs, very…read moresad and I blame Jardine for all of this, mom is dead mom is dead mom is dead

Very scary sight today. While I was pumping gas a Carlson ambulance pulled into the pump behind…read moreme. Leaving the vehicle running allowing those us pumping gas to have to breath Diesel the crew left the ambulance. 2 of them went by the LP tanks to light up a cigarette while a third was buying snacks. This makes me wonder how save using this service would really be

Never in my life would I have thought to write a review about a funeral home, but here we are. Lou…read moreRipepi was not someone I knew, or would have been in my circle. But when the unthinkable happened my husband quickly reached out to Lou. He told me not to look anywhere else he is someone you can trust. When the moment came all of the details were taken care of and highly organized. Then came the moment where we had to sit with him and discuss next steps. I had no clue but he patiently guided us and made sure every thing was carefully thought of with no rush. His employees were EXCELLENT! From choosing the casket, getting the right image and verbiage for the obituary. Making sure that they had a few pictures of her so that they could apply right makeup and hair style, it was amazing. I'm glad that they had our back. The day of the viewing, the father who led prayers and last rights all amazing. The procession to the cemetery all so beautiful. Lou our family is forever grateful. Thank you from the bottom of our hearts. Excellent value for the casket we chose and everything else. Just sit with him and have a chat, I'm sure he can work with different fair budgets.

One of the best in the business and Cleveland area. They truly care about making a terrible…read moreexperience as flawless as possible. My family has used then for years and there never was a choice when their service was needed. They go out of their was to accommodate the family and the requests that the loved one had requested. Top marks for this funeral home for truly understanding what its all about.

My mother and I went to Heritage to set up her and my father's cremation plans. Everyone was so…read morekind, caring, and helpful during the process. When my mom passed the staff who came to get mom were beyond compassionate and respectful. Also, when doing her obituary online, they were so accommodating and made sure my mother's wishes were met every step of the way. The entire staff made sure we were happy with absolutely everything. They also make you aware of everything they are doing along the way. By the end you felt like you were talking to friends who truly cared for your loved one. There are not enough words to express how thankful I am that we went with Heritage Cremation and Burial Society. They are a true blessing to work with. Thank you! Hilary

Everyone at Heritage has been exceptionally helpful and knowledgeable. They have anticipated all of…read moreour needs and fulfilled all of our expectations. We cannot thank them enough.

The quality and value in which they offer for the Services expected were incredibly helpful…read more Through what was one of the most challenging times of my life they made this process personal as well as caring

Cleveland Cremation provided outstanding service and at a much lower cost than using a funeral…read morehome. Darren and his team helped us through the process and gave us the comfort in knowing my mom was in good hands. I highly recommend their cremation services for your loved one. Your in great hands.