Had an issues with my product, they gave me store credit to fix the issue. Very helpful.read more

Not enough selection, and their vapes didn't work for me at all. I also don't like the fact that…read morethey were using mainly their own products which are truthfully not doing me any good at

Great people Lots of help…read more Very knowledgeable They have everything I have been looking for Great place to visit No question is stupid

I went there looking for pre rolls a week ago and they sold me pre packed homiez pre rolls . It…read morewasn't that great . I went back a week later because I had $15 off and wanted to use it . The bud tender suggested I get their fresh canna which is little more expensive and was told it was a great product . So I grabbed a pack of grand daddy purp at 29% . I get home and try it and it tasted nasty so I decided to open up a few of them and see what was inside these pre rolls . All the pre rolls I opened up were just leaves of the plant packed in these cones . I called them and let them know and their reply was it's not our product . It's in your stores on your shelves and your bud tender suggested it saying it was awesome . It also says premium pre rolls on the package . Just really bad false advertising . Never again will I shop there and I suggest everyone else do the same . GLH all day !!!!

Great selection, great deals, great products. Staff is helpful, knowledgeable and kind. I will…read morealways choose Lume when in Owosso, MI!

Have been going there since the beginning. And extremely satisfied and not only with the product…read more But with the wonderful people that operate. That place?

Great prices on edibles, cartridges and flower! The staff are friendly but most importantly they…read moreare compassionate and caring about the patients needs.

Beware of online orders. The prices and dosages listed online are cronic wrong and in accurate…read more Items are miss priced. And you often get more expensive items or different dosages then you ordered. I've had an issue with about 5 order errors. Management is unwilling to take ownership over the problem or take steps to address the issue. Items are also tossed into the bags often upside down and leads to clogging. The store is sometimes willing to offer exchanges for defective or clogged vapes. And otherwise they say, "tough luck." After speaking to the manager for about five minutes she recommended I seek another store to meet my high standards. My standards are the bare minimum. I'd like to receive the items I ordered with accurate prices and dosages. It's really unfortunate that management would argue with customers about providing basic purchasing services or recommend the customer seek another store because they are unable to fulfill an order accurately. In this order the issue was: online I ordered a number of things. One of them was three 1 gram vapes for 100 dollars. Rather they put one vape for 40 dollars. I lost the opportunity to save money. Also I ordered two other vapes of a different brand that were listed online as 1 gram. But I what I received was a half gram. The store made no effort to inform me that they changed my order. I found out when I got home and capled to speak to management. They placed the blame on the customer and suggested I go in the store in the future errors they will make. What's the point in having a pick up service when management tells customers not to use it because her staff is unable to complete orders correctly? When this store opened it was great. There's been more and more errors in each order over time. It's getting worse every month. I'd suggest everyone follow managements advice and seek another dispensatory that takes ownership over their product.

Yesterday I bought an ounce at Arcana Ionia store. The bag looked light, so I weighed it. It…read moreweighed 20.8 grams. They told me to bring it back, so I did. They refused to make it right. I have always trusted that bag weight would be accurate. They don't stand behind there product. I am an unhappy customer.

Everything about this "joint" (had to use word play) is exceptional. The club insures a well…read morestocked inventory and the staff are all friendly and conversationalist. I feel at home when I enter their top tier establishment. Ben greets you at the door and keeps you entertained until it's your turn with the tender. AJ is patient on those days that I'm indecisive and helps me choose. I have never been disappointed in the products that I purchase: top grade. Pure West, unlike other dispensaries, lets the patient use debit cards. The only con with this is that their provider charges $5. My financial institution also charges $5. Ten bux to use the debit card is steep, so go with cash in hand. They also have an ATM available. The appointment policy is a perk as well. Call and arrange your own personal time with little wait. Obviously, I love Pure West, as evidenced by this stellar review. However, about a year ago I couldn't give a review this positive. Changing management and it's overall business model has turned this place around. If I could change one thing it would be the pricing structure for flower. Everyone likes to save scratch, so bulk buys should yield some kind of savings. Keep up the good work guys. I'll be seeing you soon.

highest prices on the state of MI. Fully overhyped herbs. This guy is kinda loony if you let him…read moretalk about his flower. Wild

Why hasn't the store been open during hours it said it would be open? It is not open at all on…read moreWednesday, July 9th.

Great location, terrible parking... There is NO walkway on the right side of the building…read more.. The staff are quite friendly and efficient with helping people out. One issue I had was with an employee not getting the exact strength of the THC cartridges I needed. See, I am on a fixed income and I cannot afford to get a license for my neuropathy condition. Our state has these outrageous taxes on cannabis, as well as the "growers" making the price point pretty close to the previous prices when it wasn't legal. It's either my license for medical cannabis, or actually "having" the medicine for the next two weeks. The lack of THC in three of the six cartridges I bought, made me end up spending a week and a half in bed. It matters to people like us who don't use the cannabis for fun... we use it to be able to get out of constant excruciating pain and anxiety. Neuropathy sucks. I have visited this establishment several times now, and I am thankful for the "Kiva Pineapple Live Resin" gummies that actually work, and take my pain levels from a 10, to a 7 or 6... That is LIFE CHANGING. It's a shame how expensive these are! If I could safely afford these in bulk for the month, I wouldn't have to stay on OxyContin and Percocet. Unfortunately the industry has left its standards for monetary gain, over the actual "health benefits" it has...

Very friendly, helpful, great prices, and a great new customer special. I am a nervous person and…read moreMatt was so patient and cool, he made me really comfortable. The front desk attendant was very friendly too. Just an overall great vibe and I highly (haha) recommend Iconic!

From the owner: From top-shelf flower to potent concentrates to creative edibles, Iconic Wellness & Provisioning…read moretakes pride in bringing quality cannabis products to discerning customers searching for the best. Staffed with knowledgeable and friendly associates, customers can feel comfortable asking any questions they have about the products on our shelves. We're here to support your goals, whether you're an experienced consumer or someone trying cannabis for the first time.