Staff was super friendly and helpful, first time discount was great and they even gave me a free bag of eddies! Lots to look at and pick from and one of the only locally owned dispensaries in GR! read more

They were my go-to, but not anymore. You can thank that on the terrible communication about the Spender App. Moron customer service.

staff was unhelpful. one tender, in specific, did the bare minimum, in terms of customer service. selection was awful. i would not go back there again, if i had the choice. read more

Love these guys! Our go to place for gummies! All bud tenders are helpful and knowledgeable! read more

Since recreational marijuana is legal in Michigan, I had to make a visit to one of the dispensaries while in town. I live in Florida where recreational marijuana is still illegal (blows my mind), so it's always fun to check out dispensaries when you in a state that is legal. I thought I would be able to enter the building and look around but as soon as I pulled up in there parking lot someone comes out to your car to ask for your order. We pulled in to a numbered parking spot. As soon as we parked a guy came to the car asking if we needed a medical marijuana card. I explained we were only in town for a few days and just looking to get something for my mom for Mother's Day . Once we told him that, another employee came to the car to take our order. They are not allowing anyone inside at this time. We had to register under "Weed Maps" (luckily I already have that app downloaded on my phone) and go to their menu. I took a few minutes to look through their online menu and was pleasantly surprised to see the offered a variety of products including flour, pre-rolls, gummies, Oil's, etc. I was looking for a couple of pre-rolls that were either hybrid or Indica for my mom since she suffers from anxiety. I didn't catch her name but the person that was helping us out with ordering was very knowledgeable and friendly which helped the process so much and made the experience that much better. I ended up ordering two Cake Bake pre-rolls. It smelled so delicious . I'm waiting to see what my mom thinks about it once she tries it. The whole process was fast and enjoyable. I would recommend this place to anyone wanting to try these products. I would download the Weed Maps app first to save a little time so you can go right into their menu once you arrive. They are located in Grand Rapids right down the street from John Ball Zoo. I'll be back next time I'm in the area. read more

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Staff was cool and everything was nice! My only small complaint is that I felt like my rolls could've been better rolled

Amazing place, such good prices, my budtender Josh was so knowledgeable and friendly. Selection was great and hit hard, and prices were amazing . They have everything you need and I couldn't believe the prices. They are a family owned company and that is really cool too. read more

I've been a regular for years and recently had Lyneese J as a bud tender. So rude, poor customer service, "hates working closing shift" her words Don't recommend this place to anyone. Too many dispensaries in Grand Rapids to deal with low vibrational individuals like Lyneese read more

First of all, this is MY ONLY go to, when I'm back in GR. They always get me right every single time. I've met the owner before and he is a GREAT person. I dnt even look to go to another dispensary. This place has the best prices and tbe best stuff!!! read more

unprofessional when it comes to resolv internal issues there website links my phone number to other peoples name when it comes to a controlled substance the only thing that should matter is the name on who ordered it because she tried to say something about it that it would be in her name because they have a error they tried to say her id was fake and they couldn't change it over after they realized it wasn't because it was linked to my number I wait forever for someone to come out they don't go to the back lot unless you call them I have spent thousands of dollars there and if it's just f ur customers I won't be going there read more

They were super informative and friendly. The place is in a cute old house that is fixed up and surrounded by beautiful landscaping.

i go to this place almost every other week to get weed (medical), the staff is always extremely friendly and have great customer service. They even let me use their atm machine after the inside shopping hours. i look forward to seeing them again! read more

Unfriendly and uninviting. space is dirty and unkept. Staff is hostile and unfriendly. One of the worst dispensary experiences I've had In my life. This was observed after multiple visits. Have since found a better shop in the area. I would avoid this place at all costs. read more

Don't waste your time, I arrived 5 mins prior to close and was refused entry by security. Claiming they were already closed, when online and the front door are both posted until 9pm. As a mmmp I was extremely disappointed and when I asked to speak to anyone inside security refused even though I could see budtenders inside. They're are plenty of dispensary's within the area that I wish I would of went to instead. read more

I had a great experience here. I was helped by Audrey H. who was very knowledgeable and had great customer service! I'll come back here for sure read more

A truly caring, knowledgeable, fair and local cannabis store, functioning as both a recreational dispensary and medical provisionary. Casey and the Pham put more good effort into this store than I've ever seen anyone put into any cannabis business in Michigan, and even beyond, and they clearly have a tremendous passion for the plant and for canna-medicine, and thanks to their hospitality, kindness, and intelligence, in how they help all their customers and patients at their store, it means I just can't wait for their grow, because it's going to be DANK read more

A cool place. Looks like a normal well manicured house turned into a quality dispo. Prices are reasonable for carts at least as that's all I've bought there, can't speak for other products because I haven't looked hard yet. Only comment really is that the staff can be kinda quiet, a little shy even if that's what it is, but they take care of business regardless and are definitely chill people. read more

I had a great experience at Pharmhouse. Initially we couldn't find the location, we called and they had someone outside waiting for us. The building is very cute and clean. The staff is very knowledgeable and helpful! "Highly" recommendation :) read more

Awesome service and flower, budtenders are always friendly and helpful. I come here every week and never had a bad experience

First time visit and was completely impressed not only by the prices but by the awesome friendly staff. Employees were open and helpful with any questions. We felt completely welcomed. read more

The staff was uneducated. Product was old and overpriced. Not the worst shop I've been to, but definitely not worth wasting your time on.

Love the staff there, they are always super friendly and fast! Their selection is great, prices are awesome and the orders are always ready fast! We've loved everything we've purchased from Pharmhouse and would highly recommend them to anyone! read more

We had very poor service here a couple of weeks ago. There was conflicting information between the person we talked to on the phone and the attendant, who was very rude. We had placed an order for pick up, but they were out of a few items, so we asked to look at a menu, and she told us that we should have known what was on the menu since we just placed an online order. Doesn't matter--we asked for a menu. We should be able to see one when we ask for one, and the guy on the phone told us to ask for a menu. She interrupted my friend, who was asking a simple question, looking for a simple answer. The attendant was not friendly and created a negative experience for everyone involved. Bottom line: we placed a big order. It is our tradition to tip well. She lost a $ 50 tip, and the company lost another order that we were going to place if we could have just looked at the menu. We wrote the owner an email to express our disappointment. but he never responded. This was two weeks ago. Won't be going back, and if you don't want to chance a negative experience, we don't recommend that you go there, either. read more