Unreal, it's unbelievable how quick these people can act upon bringing people's rent up but they…read morecan't ever pick up the phone to their tenants when they are in need of anything. Unprofessiona, unreliable and very upsetting service for anyone who lives in these apartments.

Lived here for 5 years. Spacious living room, kitchen and bedroom. Hard wooden floor. Great…read morelocation close to every where. Best maintenance ever seen. More expensive than the other apartments in the neighborhood, but it's worth it.

As apartments go, these aren't too bad. They have several units from single bedroom to up to three…read morebedroom with two bathrooms. This review is based on a three bedroom, two bath unit. Apartments come with electric, AC, cable access, and it's right on a main bus route. Distance to Umass is about 3 miles. The units are usually two story and no one lives above you. It i generally a quiet place and is family oriented. The service here is very good but don't bring your pets as they are prohibited by the animal police. Our unit was in the back and on the end. Parking was easy either in the back or front. We lived here for two years before we moved and never had any real problems.

My wife and I lived here for three years and overall really enjoyed our stay. Cate and Heidi in the…read moreoffice are terrific and very attentive to our needs. Maintenance resolves problems promptly, including a roach infestation that we had that was eliminated within a few months. The rent is affordable and includes electric and water. It's relatively quiet even though there seem to be a decent number of students. Great place to live especially for grad students or a family.

Lived here the past year and there was a lot to like. While the rent was expensive, it was by far…read morethe nicest apartment we've lived in. Everything was very clean upon move in, and the neighbors were all very friendly. I have nothing but good things to say about the staff as well. The property managers were friendly, responsive, and fixed the few technical issues we had on our side. I was also very impressed with the maintenance staff. We had to put in an emergency maintenance request at one point, and the staff was there within an hour. The whole issue was resolved that weekend. If the rent doesn't scare you away, I would say anyone would be more than happy here. And downtown Northampton was great to have so close by.

This place is horrible. They just raised our rent by 25% - an increase of $500 per month. All of…read morethis after leasing us an apartment where you have to pay hundreds of dollars extra a year for AC units (not central air), the garbage piles up by the dumpsters, the raccoons and skunks eating the garbage sit outside your apartment door all night, the all of the rooms in the unit don't have installed light fixtures, the cabinets in the kitchen fall apart, the paint chips off the walls (note: they refer to the apartments as "luxury"), and on top of it all the man who crushes the garbage tells you every time you walk your dog that he owns a fighting dog that could "kill your dog." What even? They pay someone who threatens your pet? This apartment complex used to be full of families, quiet, and the rent was reasonable. My neighbors and I are quickly moving out - you see good families leaving every day. Even if you are willing to pay an exorbitant amount of money for rent, know that the apartments marked luxury are just "lipstick on a pig," the crappy structure just being given a fresh coat of paint (that chips).

I encountered Suher Properties when searching for an apartment earlier this summer. I found a…read morebeautiful place right in the heart of downtown Northampton, worked with the very friendly previous tenant, and got the chance to apply for it. First off, as far as I can tell, there isn't actually an office in Northampton -- I had to drive to this sketchy-looking building down in Holyoke to drop off the application (although, to be fair, there aren't that many buildings in Holyoke that exceed this qualification). I was sure my GPS, which never leads me astray, had somehow done me wrong, since for a company as big as Suher Properties I would have expected some sort of sign or indication that I was in the right place. I took a deep breath, walked up the steps and met the receptionist, who informed me that I had indeed found the correct office, took my application and my check and said that I would be contacted in the next three business days. Those three days came and went, and when I hadn't heard a word, I called the office to ask about the status of my application. After being left on hold for way longer than should be acceptable, I was finally connected to Jocelyn, who informed me that she turned down my application as soon as it was put on her desk (which was the day I turned it in, I might add) because I didn't meet their income requirements and asked me where she could send back my check. After wondering to myself why she didn't bother contacting me to tell me that my application was denied in the first place, I reminded her of the application I turned in which informed her that I was a full-time student with two co-signing parents who absolutely do meet their income requirements. She flat out told me she didn't care that I had co-signers and clearly did not want to deal with me. Only after my mother decided to get involved in the conversation was there some vague mention of Massachusetts housing law, but Jocelyn failed to cite anything specific or show us the source of this information, and in all honesty it sounded more dismissive than truthful. Even the previous tenant, who only spoke to me twice, was willing to put in a good word -- no dice. I am no expert in the apartment-hunting game -- far from it -- but every single other apartment I found and took interest in had no problem accepting my co-signers or the fact that I take classes full-time. So I don't know what the deal with this vague housing law is (if someone knows and would like to tell me the specifics, I'd appreciate it!), but with the number of students in this area, a lot of us would be homeless and a lot of property owners and real estate agents would be out of a job if they followed this law and treated all students the way Suher treated me. Only one student I know successfully got an apartment through Suher, and the only reason she got it, as far as I can tell, is she is endowed with a trust fund and I merely have the love and financial support of my parents. What an awful experience I had dealing with these people. They are rude, unhelpful and too far on their high horse to be of any use to anyone. Added unnecessary stress to my first apartment-hunting adventure. Students, don't touch this company with a thirty-nine-and-a-half-foot pole. Sure, they're very nice units, but the beauty and the convenient location isn't worth the price tag, or the stress you'll have to endure only to be turned down.

If you're looking for a cheap place to rent, apply for Windfield! It is super cheap, all the…read moreresidents are friendly and the manager, Jacquie, is super nice! Mailboxes are inside your own building, so no need to go outside to a mailbox location. The neighborhood is very peaceful, but the bus stop is slightly far. It's on the main road, so it is about a 5-10 minute walk. Overall the apartment is amazing!

From the owner: Family housing that caters to family, elderly and student needs. We have both market rate…read moreapartments as well as affordable apartments that are a part of the Low Income Housing Tax Credit (LIHTC) program.