Sara's is. Very special place - it is a very home town place with that "homie" feeling given there!…read more Like you have been one of the family for years!!! This is my first time here and will definitely be my forever be my tax service forever from now on!!!!

If you're looking for a CPA knowledgeable with 1099s, Jason is not the man. In fact, he got so…read moreconfused that he dropped me after 2 emails because he had to do a Colorado tax return. Wasted two weeks of time that could have been used on a better accountant.

Great company and on the ball! Communication is superb! I would easily recommend this company and…read moreits employees!

Sam is very knowledgeable and helpful with life insurance. He will take the time to understand…read morewhat is the best option for your needs.

This even i am looking for help, for my child, i have been trying to get help, for her, over the…read morelast three years, she did not have a problem paying her bills, with Alabama Power, I Howard Jones her Step-father. But to understand that i am not well myself, i am getting ready to have my Bladder taken out. I know it been hard on her, first thing she had done to her was her child was kipped, or stooling from her by ex-husband- She had to work very hard just to get a lawyer to help, now she has had a Strok and its very bad, she is not able to see out her left side. I Howard Jones, was trying to make sure that she was cool Durning the summer, now its winter and this house gets very cold, sorry to say she really need help, from you all, or at least help me with some type of program. I am doing my best to get her back on her feet, i have 6month to get her back, after then if she is not able, then she is stuck for the rest of her life.

Don't finance! They add additional interest on top of the interest that was already added in the…read moremonthly payment agreement. The additional interest gets added to the principal balance itself, so every month when the new billing cycle kicks in, your principal goes up too! My first payment was more than the minimum and was told any excess will be added to the principal, well on the second statement I noticed that the principal was actually more than the original starting balance!!! So where did my principal payment go?!? Of course I called and got passed around to different people, finally the manager herself had no idea, but said she'd call me back. She never called back, but corrected my principal balance the next day. Now I'm on my third month and the principal balance has gone back up again!! Beware, before agreeing to this financing, they did not want to let me read the policy and agreement contract before I agreed to having my ac unit installed and even asked the manager, but they couldn't allow it. Now I see why....I will never finance here again nor recommend, if anything, I will do my best to tell people NO! Stay away.

My husband and I transferred our accounts from Michigan to Alabama when we relocated here. His…read moreaccount was assigned to someone, and when I asked to be with the same adviser, Elaine, the office manager, said I could not, because you need to have a large amount of $$ to have that particular adviser. I told her but I have more money in my account than my husband... this didn't make any sense. This was at a Charles Schwab event, and I felt humiliated. I had never been treated like this in Michigan. I did get the same adviser, but our customer service was never up to par. Only my husband would get annual calls about his account, no one there would contact me. We have since transferred out accounts to another financial planner and we are through with Charles Schwab. I cannot advise anyone to use this firm.

The Birmingham branch of Charles Schwab offers helpful seminars, where they explain their views of…read morethe market, various products and who might benefit from them. Their suggestions have always had my best interest at heart. They also periodically offer a free "shredding" event where you can take large amounts of old papers to be safely disposed of. Even though I have a modest account, I have always been treated professionally and courteously by Elaine, Lynn and the other professionals at this branch (as well as the national 800 number). I have recommended the Birmingham branch of Schwab to family members and co-workers and they have all been pleased.

Tera Allen is always very helpful and perfeshional at her work she deserves 10 stars, but I could…read moreonly give five, keep up the good work.

Ms. Margie was so delightful and efficient. She assured me that there would be no problem solving…read moremy issue. She did so and communicated each step of the process. She made sure I understood what was happening and made sure I had all the receipts. Thank you for making my first visit to the Hoover branch such a wonderful one!

Closed my accound and ruined my credit- shit bank. Charged me for overdrafting for a phantom…read moretransaction and closed my accound without ever informing me.

put in a loan they pull credit never heard anything back from them.the worst place to get a loan at.read more

There really is not a whole lot I can say about this credit union. I have never been inside, but I…read moreuse their ATM because it is the closest ATM to me. I like that the ATM area is well-lit. They do charge a $2.50 fee to use this ATM if you're not a member. However, my bank offers me a service where they give me back ATM fees so that's not a big deal to me. My only issue is that I wish they would allow for us to get cash in increments of $10 rather than $20. I do not like to carry cash. Most of the time when I need cash, it's to have a tip for a Yelp event or my kids need a few dollars for something at school. Anyhow, because it's convenient, I'll continue to use their ATM.

This. Is more complaint about progressive insurance company…read morenot understanding how their system works.Not so much this particular office. But the people that answer the 800 number need to know their job. The other day someone named Teresa told me that I was overcharged and they would reverse the issue, but they never did. All they did was apply the overcharge to future payments. This messed up my bank account and cause my family to miss meals as we try to recover from their mistake.