Garbage scum landlords. They don't fix nothing until you complain and complain. Cancel maintenance orders without being completed. Lived 6 years because of price but now being threatened to be arrested and gave now a 30 day notice for requesting a licensed plumber for plumbing work. read more

I can't lie, the horror stories I was told about easy street have not happened with me. I've had great contact with Maynard and I've had quite a few issues (maintenance wise) and they've always contacted me same day to get the issue resolved. My one and only complaint is they DO NOT answer the phones, but are very responsive through the renters portal. I love my house and I've had so few issues with management I decided to renew my lease. I know everyone's experience is different but this has honestly been a breeze over the last 2 years with them. read more

They simply don't do their job. I've had 5 properties under their management and while in a loss, they did not communicate the losses to me. In three years+, they have yet to initiate a call to advise me of the status of my properties. Horrible. read more

STAY AWAY FROM THIS COMPANY!!! I am only giving them one star because zero stars is not an option. Do not let this company manage your rental properties. I have lost tens of thousands of dollars due to their neglect and deceit. My tenant did not pay rent for NINE MONTHS. When I switched property management companies he paid $10K in full 10 days later and said that he was not paying rent because Easy Street would not reply to maintenance requests for very basic issues in his unit (I don't blame him at all). Another unit they let sit vacant without trying to fill for the same amount of time. The third unit they managed for me did not have utilities paid for and the power was shut off even though they requested that I make contributions to the owner portal during the time that they were not paying the bills. They did not return my calls or emails and the statements that I received form them only had two of my three properties on it. Not sure how they are in business now that I see the other reviews... Having no management company at all would be better than letting this company manage your properties. I recommend Rentqc & Milltown Realty. read more

As an investor, I bought two turnkey properties from Easy Street that included property management. Communication has been horrible. There are still items from my original work scope that aren't complete 2 years later among other incomplete work from the inspections when the properties were purchased. After repeated requests to get the work done, and repeated promises that they would take care of it, nothing happened. So I sent them a formal notice per the PMA, and they responded by terminating the agreement, and still haven't addressed any of the issues. My personal recommendation as an investor is to avoid this company. Communication is bad, customer service is worse, the quality of their renovations is mediocre, and the ROI is not as strong as advertised, especially when you factor in that you don't get what you pay for to begin with. read more

If you are a property owner looking for a property management company...stay far far away from this company. They are horrible!!! No communication, lies, will not adher to your wishes as the actual owner of the property, will cause liens to be on your property, will put tenants in your property that won't pay, will do shotty repairs....the list goes on and on. Run ....don't walk.....far away from Easy Street. read more

If i could give no stars i would! This company is extremely unresponsive and rude af! Whoever the incompetent individual is who answers the phone needs a new job! He doesn't know the answer to anything and Daisy never answers phone calls and after 3 months sends a random text asking who you are I met a girl who used to work there who told me all about their irs and fraud issues. The company changes their name to avoid people knowing who they are! Terrible horrible company read more

Robbed me of my deposit. Said they mailed it to me. Two weeks later said that I had to wait a month after my lease ended before they'd mail me a check for my deposit. Waited a month, called back, was told my deposit would be in the mail and I should receive it within a few days. Uhm..that's a bold face lie, because I never gave them an address to send me my deposit. I told this to the girl on the phone. She proceeded to pretend to take my address down. I know she never did. 5 days later I call back and say I never got my deposit back. She says there was a mistake in mailing and that they had to reissue the deposits for a lot of people and to wait a few more days. I called back 5 days later. Same run around. Was told they mailed my deposit. I asked her what information of mine they had on file and she told me she didn't have access to it and to get in touch with the girl who actually managed my specific property. Wtf? You are her employer. You should know every little detail of what they do there. And you told me this issue with payments was with a lot of people and the fact that you were aware of this means you know who got theirs and who didn't. They didn't have my bank account on file. My address or any way of paying me. I was constantly lied to. After 3 1/2 months of waiting for my deposit I finally snapped and said I would contact a lawyer and take them to court if they were going to constantly lie to me about where my money was. Then I get an attitude saying "oh you're taking us to court ? Then we can no longer deal with you or even speak with you over the phone". My biggest mistake is that I didn't do enough research ahead of time before signing a lease with these peolle. .Although it was shortly brought to my attention after I signed it that this company is a huge scamming company. How you might ask was this brought to my attention? They were on the news for it! As a matter of fact, and record, Easy Street Property Management has the same owners it always has and they just change the name of the company every so often and get all new employees with th exception of one or two, when the crap hits the fan for them. They are in the middle of constant law suits because of the scamming they do to people. Between the deposit issues, and the actual rental properties they have. (Which are all absolutely garbage) by the way. I don't have the ability to fight them in court because I moved out of state and it would cost me more to fight them than it would be for me to collect my $800 deposit. Which they know. This is how they get people. They know no one is going to put that kind of fight up for what will end up costing more than they'll get. It's a real damn shame that every single person involved in this company isn't in prison for conspiracy to commit fraud and for actual fraud. Nothing about them is legitimate. I suggest you run for your life before signing a lease with them. read more

Nothing but a bunch of scammers. In 20 years of renting from places I've never had such a disgusting experience in my life. Everything from the condition of the property inside and out, to the deplorable staff and their exceptionally unprofessional handling of literally everything. I unfortunately had signed my lease a week before seeing a tv news story about how this company is nothing but slum lords and scam artists and how the company changes name and staff to avoid lawsuits every few years. And now I know why. They refuse to contact me in regards to my $750 deposit I'm assuming because they 1, simply don't care, 2, will use it to make garbage repairs to the house like they did before I moved in. Or simply just to line their pockets. All things the news reported. You are literally better off homeless than ever renting from these people. read more

DO NOT GO THRU THIS MANAGEMENT, i had a showing for a home Wednesday and they said they had to reschedule for today, which is Friday, i was getting ready to go to the showing and they said that someone has already rented out the property and said they got approved yesterday, which is fine, it would've been nice to know someone had already taken it before i cancelled other plans to go see this house, unethical and unprofessional read more

These ppl are horrible. They don't follow their lease agreements and don't repair problems. They only cover up damage. They have been fridan, relocation reps and now easy street. Do not rent from them. The city inspector was called and I had to reschedule the checkup appointment with the city. I work nights and asked for a 24 hr notice per my lease agreement. They just ignored my calls . Do not rent from them. You will regret it. read more

Do not rent anything from Easy Street Property Management! They do not return your calls, and provide horrible customer service. My son rented a renovated upper unit and I don't believe it was ever inspected by the city. I just filed a report to find out if it was prior to his move in. The day he moved in there were no smoke detectors in the unit, the water heater had no power so he had no hot water and the gas had not been inspected so he had no stove to use. The closet rod was so close to the back wall he couldn't had a hanger on the rod. You will be very disappointed if you rent from them. read more

Highly recommend coming to Easy Street. They have a great team of very generous employees. They got back to me right away when I contacted them! read more

Well I would not even have them started they took to long to fix this Apt 618east lokest st davenport the took my money and fix the window and it got busted a gin but I guess I learn but they took over a month just to get it done and still wanted me to live in it with broken glass and window do they got my money but look in to it be for u rent from any wear these day . read more

They are a bunch of crooks! Every time you call the office no one ever answers and they never return your phone call. Maintenance is horrible and never fixes the problem correctly. I feel bad for the investors who own these properties. I also feel bad for the company fortune builders since they refer the investors to Easy Street Property. read more

A scam I Paid my application fee ,they told me the process takes at least five days he texted me back 4 hours later & said my application was denied read more

DO NOT rent from these people!!!! They don't answer calls. They ignore emails. They will charge you if you don't clean the house upon vacating, but I arrived to a dirty house so they could care less. They just want to charge you on the way out. I communicated all of these complaints verbally, but nobody cared. I left several messages for Trina Hanssen, the owner, and never received a phone call back. She doesn't care. Business is good. Why change? Why hire another employee to actually pick up the damn phone? Find somewhere else to live. read more

DO NOT RENT!!! If I could give negative stars I would. I have never had such horrible service. I was moved into a unit prematurely with no electricity and no running water for a month . Since that I've had so many things go wrong! Everytime I have went to put in work orders it gets lost in translation due to the revolving doors of managers and staff. In the short year I've lived in the unit their has been three different managers and four maintenance managers. Even the name of the company has been changed three times due to the negative reviews and horrible experiences with tenants. read more

This company is great in terms of selling you properties. They fail completely in terms of managing properties. I have had numerous experiences of waiting months for a reply after numerous requests. Complete incompetence and/or they do not care about people. I had to go to the owner of the company multiple times to get a response. The owner of the company did not even respond to my emails and just passed them off to underlings. He was very responsive when selling us properties, but didn't even acknowledge us afterwards. I recommend that you NEVER work with this company in any way. I do not write reviews on Yelp, but this company compelled me to do so once our properties were transitioned away from them. read more

This is a fraudulent company! Do not trust them at all! They did not take care of issues like they were supposed to and sold me properties that couldn't even pass inspection by the insurance company. One of the houses had a 20 year old roof on it but they told me it was only 5 years old. So insurance wouldn't cover it until it was replaced. This was only one month into owning it! After 3 months of arguing with Easy Street they eventually bought it back from me. I stupidly bought another one from them but after working with them for two years I just couldn't tolerate the miscommunications, and most of the time not getting any answers from them, being assigned a new representative who didn't know anything about the property and would swear they would handle things. Nope! Total incompetency! When I got a new manager they found that one of the properties was not properly winterized and broke several pipes. I had to pay $6000 to get all of the plumbing redone. I will be speaking to an attorney about this. read more

I have rented my house for 6 years now from easy street property management. In those 6 years I have really never had a problem. When I did it was my sewer and I called them and told them and they had someone out here within a week and got it fixed. I would like to say that everyone has always been very nice to me. I would like to a big thank you to Jenna Goebel. When I have had questions or needed something she has always been there to help and has always gotten back to me the same day. read more

By far the worst company I have ever worked with. I have lost 10s of thousands of dollars because they wont communicate with me at all. I even attempted to hire an attorney to seek litigation, and the attorney told me that they have had several attempts to collect funds from this company but they cant pay them. I don't know why, but I am out all of my money for these properties and the so called "renovation" money I spent on them. They haven't been touched since the day I purchased them. Stay away from this one. read more

AVOID AT ALL COSTS!!! If I could give less than one star, I absolutely would. We rented a single family home from this company (and the two companies they were before this, RentPro and Relocation Reps) for three years. (and if they tell you they're a different company now, they take all of the former employees with them when they change names, so don't believe them) They were completely unresponsive to phone calls, and when you got someone on the line that had enough authority to help you, they had nothing but attitude. We had maintenance issues from the start, and it took months to get anything resolved. The paint peeled off the ceiling of our living room, and they told us to just live with it. Carpet wasn't even vacuumed when we moved in - we cleaned so much cat litter out of my daughter's closet that I had to empty the vacuum 3 times. A licensed electrician told us that the electrical panel in the basement was a fire hazard, and ESPR took 4 MONTHS to fix it. As soon as we saved enough to buy a home, we got out of there. They filled holes in the walls, painted over the peeled ceilings, and rented the place as is, even with the carpet that they never bothered to replace before we moved in cleaned. Then, it took over 20 phone calls and 80 DAYS to get just part of my deposit returned. These people are snake oil slumlords - rent with ANYONE ELSE in the Quad Cities. Steer clear of these ripoff artists! read more

Wish I could've seen these sooner just started renting from them a week ago and already had to make two work orders on a brand new remodeled home and they have yet to return my call or show up to fix the problems. One being my water heater leaking for three days on my brand new floors! read more

I have not been able to get in contact with Easy Street Property management since We moved out! I had things left in there and they were taken and a lock was put on the door. I keep trying to get in contact with someone and I cant! I've called the number on the website Many times daily I can not get a response! I will turn this into a 5 star and write a new review once I can get my security deposit back but I have not been able to get in touch with anyone! read more

Power went out in the morning and they were immediately informed that an electrician was needed as it was 90° out and I have an infant. I waited all day with no one contacting me back to inform me what the plan was. 10 hours later I called someone to do it myself and they were there in 30 minutes. Seems obvious that no one at ESPM tried to get anyone out to do the work. Absolutely disgusting company. read more

Horrible we have only been here 6 days and no one has come to fix any issues. It's all plumbing problems no one will answer phones or show up for their scheduled maintenance appointment. I am very dissatisfied with this service they are very unprofessional to top it off! read more