I was quite astonished when I discovered this newly opened travel agents, in the heart of London -…read morea stone's throw from Oxford Street. It's a glamorous outlet - deceptively spacious - unlike any travel agents that I've ever come across previously. Even more extraordinary, given the current economic climate. On entering, you'll see a huge world map, on one side of the wall, stickered with comments from happy travellers. To the other side, there's a comfy and inviting sofa with a plasma screen behind it. Take a seat and you'll be offered a drink, as you contemplate and ponder your next trip. There are only around six staff - with booking screens - in spite of the impressive size of the premises. It's set-up to enthuse and inspire the traveller, with space to dream and inform yourself. On my recent visit I had a lengthy chat and explored some ideas, confirming that one of my dream destinations will realise itself on my agendaone day. I wasn't made to feel pressurised, or ill-at-ease, although I didn't make a booking there and then. Instead, I was encouraged to return and experience one of their special evening events (I haven't had the chance to yet). During 'normal' office hours, it's a 'pure' travel agents (albeit luxurious and super client-friendly) but venture here in the evening and you might find it transformed into an exotic destination, featuring themed dancing and festivities. It quite turns the trend for isolated exploration, from the 'comfort' of your lonely keyboard, on its head and re-inspires enthusiasm for the expertise and input of a real travel specialist. I'll definitely consider returning when I'm ready to book, or if I'm close to the area and fancy a quick 'escape', or some enticing inspiration.

From the owner: peoplestravel offers amazing holiday deals and cheap flights to destinations like the Far East,…read moreDubai, Australia, China, Europe and more. Part of the Emerald Global Group, we have more than 35 years experience in the travel industry. We also offer travel extras such as travel insurance, car parking and car hire

I have used IKB for several years. I have always had great service- especially from Abdullah. I had…read morea problem with my visa and he called to check I was okay. Thank you!

Shocking and horrible experience with this Travel agency known as IKB, Purchased a return ticket…read more for my mother, needed to change date therefore paid them £50 transfer fees + £25 for Administration fees , then needed to change the ticket again, however they told me it is gonna cost £145 which agreed then someone called me about two hours later saying they made mistake and the charge should be £195 which after being very disappointed by the way they are dealing with this I agreed to pay extra £50. next day I had phone call again saying they can't change the ticket as they have made mistake again and I need to pay £285 in total just to change the ticket date! Frustrated with whole customer care and they way they handled the issue, I will NEVER use this company and I will NOT recommend them to anyone. BEWARE if things go wrong! you will not be provided with any decent CUSTOMER CARE! They are extremely incompetent.

Absolutely hilarious. Those with ability to delegate are considered territorial beer lovers from…read moreabove and below. On both sides of the equator, it is not what you do but how you do it normally completely clouded over - new plans afoot, still forging connections and making things happen even from a hospital bed. I raise a toast to those who venture into self-insinuating history or the genuine local style of some really creative and amazing fish. How about another text message from our local superhero!

Free N Easy Travel website is very easy to use, the holidays can be tailor made for you and your…read morefamily and my family surely got value for money. We have a young family and need to be quite careful with our spending and need to ensure our rare holidays are perfect, so we were very pleased with the holiday package and the service that we got from Free N Easy travel. The customer service was very helpful as I had some questions regards to family friendly resorts and hotels and we got the extras we needed in order to accommodate our little daughter's needs. Very happy and got some holiday money left over too :) Many thanks!

I have a young family and hence when looking for a holiday, we need to ensure we get the booking…read moretailored to our family's needs and of course that we get value for money. Free N Easy Travel website was a great place to book our holiday from as we got to so much variety to choose from and the prices were very fair and reasonable. The booking process was simple and easy and if we had any questions, the customer service responded very quickly. I would definitely recommend to my friends and will look to book next year again :) many thanks!

BEWARE of them- money taken out easily, but if refund is due, you will NOT see it…read more Went for Umrah June 2014- AlShoada hotel had refunded £1600 as I changed hotels after informing them, but hajj and umrah at Elgin Avenue, Maida Vale will not refund this money.

Had high expectations and thought I'd receive a great experience. But, Hajj and Umrah travels…read moremanaged to provide a stressful experience due to lack of comfort and communication throughout the Hajj. Ali/ Ahmed were quite ignorant especially Ali. Shame on you... Visas arrived late due to lack of organisation. Only good thing about them was Sheikh Alabassi, hence they deserve 1 star if it wasn't for him I'd say 0 stars. The hotels booked were good 5 star hotels but I wasn't expected anything less for the price that I paid, which was just under seven thousand. (Hajj August 2018)