Put simply: this is not the place to go if you want a doctor who actually listens or cares about…read moreanything beyond billing. I've never left a bad review before, but my experience with Dr. Fawad Aryanpure was bad enough that I feel obligated to. From the moment he walked in, he was rude, arrogant, and completely dismissive. He asked almost no questions, brushed off my symptoms immediately, and made it clear he had already decided nothing was wrong. The only thing he agreed to do was basic bloodwork, and he even told me upfront that they likely wouldn't call me with results... that I would have to chase them myself. After the blood draw, I was essentially forgotten about and left waiting for another 30 minutes for no reason. The nurse cut me off while I was trying to explain my symptoms. When I cautiously mentioned a condition I was worried about (very clearly stating I'm not a doctor), Dr. Aryanpure laughed and pulled up a photo of a severely deformed child and said, "This is what that looks like, you don't have that." As if that was an appropriate or professional response. I then heard him say outside the room, "Just give him a blood test." A week later, I went to a different doctor. She ordered bloodwork as well and actually reviewed it. She found multiple abnormalities that directly explain the symptoms Dr. Aryanpure dismissed as nothing. After wasting time and money at Bear Creek, I'm finally on a real path to recovery. If you want to be talked down to, rushed, and dismissed, this is the place. If you want thoughtful care, look elsewhere.

interaction you get load doctor is very rude and no courtesy understand of patience thoughts and…read morefeeling on care. Would show me my drug test when asked to see the results which he gave to a family member and made he be in room against my extreme refusal.. iv had mutable bad experience with DOCTOR A, reprimanded for having anxiety to me not to come there like thst when didn't happen till I was in his office still didn't care or offer help. Told him of previous conditions and diagnosis that needto be checked on bc of symptoms from the getting worse,requested referral to neurologist he refused he refused to send ma a federal to a heart doctor and ignored all of billing symptoms refusal to treat those things or do his due diligence on my request od F me notify him of conditions. He's not a good doctor he raised his voice I invaded my space made me feel threatened looking for other docror.

I want to start by saying Dr. Grelle is an amazing doctor, but her office manager is a complete…read moreracist and lacks common customer service skills. I have been with Dr. Grelle for a few years since relocating from Seattle and have never experienced such rude and racist behavior from anyone in that office until a few months ago. I waited to post the review until I was able to retrieve all my medical records. I also requested on several occasions for a follow-up to speak with Dr. Grelle, but that never happened. I am unsure if she got the messages or not. However, the office manager is the reason I am no longer a patient there. I have never had a balance with Dr. Grelle, and I have wonderful insurance through my job at Microsoft. However, I was charged a prescription refill fee that I had never heard of, nor was it communicated to me when I called the office, inquiring why the pharmacy was still waiting to refill one of my regular medications. When I asked for an explanation, I was confronted by an unprofessional, rude and racist office manager who tried to make it seem like I could not afford $15. I was only inquiring and trying to understand because I had never been charged this fee. Instead, the office manager, who assumed that as a minority, I was broke. She lacked the empathy to have a decent and professional conversation with me. I will never pay the $15, and I have no plans of ever returning to that office. I have shared my experience with several others now that I feel comfortable doing so, and I pray that others stay away from this office. I will not tolerate anyone speaking to me in that matter and treating me with no respect. I hope Dr. Grelle finds someone else to run her operations because I am sure she has or will run others away.

I had a very concerning experience with this practice. In December 2025, I contacted the office and…read moreleft messages stating that I was experiencing serious mental health distress related to medications that had been prescribed and that I was feeling suicidal. I did not receive a return call or follow-up from the office regarding those messages. In March 2026, my care was abruptly terminated following an interaction involving office staff. At the time my care was ended, I did not have remaining refills on medications prescribed by this provider and was not provided assistance with continuity of care or a transition period to find another physician. In addition, it is extremely difficult to reach this office by phone, and wait times for appointments were frequently very long, sometimes exceeding 3 hours before being seen. Patients deserve timely communication, especially when they report urgent health concerns. If you experience similar issues related to patient safety or continuity of care, you may consider contacting the Alabama Board of Medical Examiners to file a formal complaint.

Dr. Peterson is kind, detail-oriented, and extremely knowledgeable. I feel like she is personally…read moreinterested in the health of all of her patients. She strives for her patients to see satisfaction with every visit. She always remembers her patients, including personal details, that make visits seem more personal. She takes her time and answers all questions posed. She never rushes. The staff is very helpful and courteous as well. The office is very clean with nice decor, not sterile. There is a feeling of being at home. I would say this office definitely stands behind their name- WeCare. Finding a good provider who cares and is not just looking to profit is like winning the lottery. So, If you're in the area and looking for a new family physician, I highly recommend this practice.

Everything! I love everyone that works there and they are all so helpful and accommodating! I love…read moreDr. Harrison - down to earth - very knowledgeable!! This place has been my savior!!

Great providers and staff. Good experience from check in to…read moremeeting with Dr. Harrison. Awesome bedside manner, never makes you feel rushed.

-Accused of trying to get drugs behind my back- Went to…read moreEmergi-Care a while ago for the first time cause I picked up a small cat and somehow threw my back out. This had never happened to me, as a younger man, so maybe I overreacted, but it kind of freaked me out, cause I suddenly became unable to move, just collapsed for a long while unable to get up. They took me into a room, where I told my story, and eventually heard the doctor talking with a nurse outside my room with my door closed. They said that the Patient in (My Room Number) is just trying to get free pills off of them and to just give me the pills I want to get off of and move on. They said it right outside my door, so I could hear, and insulted the person in "my room number" multiple times insinuating I was looking for drugs for more nefarious reasons. They eventually came back and acted all nice, giving me a prescription for pain pills. I just threw the prescription in their trash cause I would rather suffer than be accused of that.

I came in yesterday and had a mixed experience. The office staff was not friendly and slightly…read moreunprofessional, however the medical staff was great. The main situation starts with, they gave me some paperwork to fill out, it which had a consent to treatment form attached. I consented with the understanding that they would explain each procedure thoroughly, and its purpose. They at least mentioned every procedure before they preformed them except for one. It was the pregnancy test. When I got to the check out desk I was taken aback to see that they had actually done this test without my knowledge and charged me for it. They ended up waiving that particular charge. The person who was supposed to be checking me out didn't seem to know what she was doing, and was asking everyone else what she was supposed to be charging me for. I I hope I was charged for the correct procedures. I asked her what I was paying for when she finally figured it out. She mentioned the pregnancy test. I explained that I was unaware of them doing a pregnancy test on me. I was concerned that I hadn't been informed of this prior to it being done. She went and got her boss, whom I had to stand there and wait forever and a day for. She came to the checkout desk seeming somewhat defensive. This in turn put me on edge. Instead of handing me the consent form and allowing me to look over it, she shoved it in my face through the window. She explained that I had signed the form and therefore had consented to all treatment regardless. The issue there is that consent can be revoked. Consent is not a binding contract. I have a right to know about everything that's being done before it's preformed. I wonder if all women are given pregnancy tests now when they go to the doctor without their knowledge. I hope they have not started tracking women in Alabama yet. The government does not belong in the exam room with us.

this practice does not have a doctor on staff. So it's actually not a doctors office. They don't…read moretell you that until you make the appointment and show up that they can't do anything because they don't have a doctor and then they tell you to go to a walk-in clinic instead. I'm not sure how they even still have a business when they're practicing with no doctor on staff.

Obviously they do not want new patients because the receptionist was extremely rude and made it…read morenearly impossible to try to schedule an appointment and spoke me like I was an idiot for trying to go there. A receptionist is the first impression people have of a business and this was horrible and I would never consider a place that talks to potential patients in this way.

They are thorough, accommodating, and detail oriented. The staff is friendly and personable. Dr…read more Sheppard has a lot of hospital experience and is good at triaging and diagnosing. Their N.P., Paula Watkins, is also experienced and a great addition. Coming from a family of health care workers, I am picky about who I trust my health with. I highly recommend Tuscaloosa Primary Care.

I called to see if this doctor was receiving new patients. The receptionist told me that I had to…read morejoin the VIP Club, which means I had to pay $1,800 a year to join. Wow! So much for the Hippocratic Oath. I was on hold for over five minutes to get this info. Didn't feel very "VIPish"