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Recommended Reviews - Ebony & Ivory
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10 years ago
Incredibly helpful and friendly proprietor. He helped me choose the best and sensibly priced instruments for my girls and gave me lots of practical tips on the care of the guitars. When I returned to have some strings changed over a few days later he was again very helpful. I also noticed how he would readily offer to help any person who came by his shop with instrument related queries, no matter how random the issue. I seldom if ever write reviews but on this occasion I wanted to share my positive and heartening experiences as a customer at this lovely establishment. read more
16 years ago
Before buying my product I was told 'You can rely on us. We will give you a good service. Anything that goes wrong just give us a call and we'll fix it no problem' I was sold a display product full price on condition I will recieve a new one when it came in. A couple of months later when I called I was told that they had been trying to contact me. Turns out they were calling one of the numbers I gave them without bothering to try the other numbers. They then told me that so much time had elapsed they were not going to give me a new one. We told them there was a problem with the product. Some of the screws had come loose and scraped the coating. They told me they would come and check. Of course they said it was nothing to do with them and it was our fault. We have been trying for the last 2 months to contact them to honour their agreement that 'Anything that goes wrong we will fix'. I was told repeatedly that someone will call back - noone did. Now they have told us they cant do anything but they will talk to casio and get back to us within a week. Ha like thats going to happen. I've been taken for a ride - anyone out there wanting the same experience please make sure to use thier pathetic 'service'. read more
More info about Ebony & Ivory
11 Varley Parade
Colindale NW9 6RR
United Kingdom
Colindale
Directions
020 8200 5510
Call Now
Visit Website
http://www.ebonyivory.co.uk
Hours
What time does Ebony & Ivory open?
Ebony & Ivory opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.Ebony & Ivory opens at 9:00 AM on Saturday.
What time does Ebony & Ivory close?
Ebony & Ivory closes at 6:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Ebony & Ivory closes at 5:00 PM on Saturday.Ebony & Ivory is closed on Sunday.
Mon-Fri 10:00 AM - 6:00 PMSat 9:00 AM - 5:00 PMSun Closed
Outdoor Amenities
Does Ebony & Ivory have parking?
Yes, Ebony & Ivory has parking options. Street Parking
From the Business
Specialties
Retailers of musical instruments including pianos, digital pianos & keyboards, guitars, violins, ukuleles and other musical instruments and accessories and music books for all the exam boards as well as charts and scores.
History
Established in 1978.
Ebony & Ivory is a family run music shop and music school based on the Edgware Road in Colindale, North-West London. We're celebrating our 37th year selling musical instruments. Ebony & Ivory Music Shop Colindale. From our origins as piano specialists we've evolved to provide a comprehensive service for all musicians - professionals, students and hobbyists alike. We offer a wide range of quality new & used musical instruments and accessories. Our expert repair service can care for pianos, guitars, woodwind and other instruments.










