What a gem - positively magical place!! I came to the lakes region in search of Moose and Loons so…read moreI made sure to book a room in the Haley Pond Lodge section to be right on the water. And while I still haven't found any moose, I saw my first loons in real life right behind my room AND managed to capture their haunting song on video right from my patio!! This beautiful inn has been around for over 100 years - and the inside of the main lodge is full of antiques and is oozing with Victorian charm - so warm and inviting!! All the staff were just fantastic- caring and eager to help and so friendly - in the lodge and the tavern both. I reserved a water view king room in the Haley Pond Lodge and it was huge!! Lots of shelf space and a huge patio overlooking the pond - just magnificent! The room had a standard coffee maker, microwave and fridge. The bathroom was beautiful and everything was spotlessly clean. Water pressure and temp worked perfectly. The grounds are the best part - there are mallard ducks all over the place. I saw two deer right outside my room when I first arrived. One night I heard a moose bugling (mating call) and it was so loud haha! Shame I never saw him lol. There are tons of species of waterfowl on the pond - I saw Ring-necked Ducks and Mergansers!! And the best part was I saw LOONS!! At first, I found a mated pair right out back from my room - and they were fishing - it was so fantastic! And I saw more out across the pond bathing and preening. The mornings were super foggy which created such an eerie ambiance and the loons were crying their haunting song - oh it was just magical! Breakfast isn't included but is served daily. I didn't try it so can't speak to it but I did have dinner in the tavern one night and it was fabulous. I got the Parmesan crab dip and a tavern salad with grilled salmon - all totally delicious. I visited in late September so the fall foliage was just starting to come in - I can only imagine how gorgeous it is during peak foliage. This is a marvelous place to base yourself out of for wildlife chasing, skiing, summer fun on the lakes - for really any kind of vacation honestly. Haley Pond Lodge is detached from the main inn and set quite a ways back - but the grounds are easily walkable. There's plenty of parking and it's very centrally located in the adorable town of Rangeley. I even walked over to the huge Rangeley Lake a few times bc it's so close - it's especially wonderful at sunset. Prices for food and lodging are reasonable, even during peak seasons. All in all I had a great experience and will most definitely be back - without a doubt!

Rangeley Inn is an absolute gem, perfect balance of modern amenities and historic charm! The view…read moreof the lake, the town and the nearby mountains are all breathtaking in all directions. Great meals, and many options, but my favorite surprise was how good the fried chicken was. The Ranegely Inn is a must for any visit to the area!

The staff here is amazing! I especially love the front desk staff. Kristin rescued me this week…read morewhen my phone got wet, and I tried to dry it out in rice...a piece of rice got caught in the charging port so I couldn't recharge! Crisis! She calmly add patiently loaned me her personal flat-top charger then she took the I give and cleaned out the port by blowing in it! She got out that damn piece of rice that was clogging it up! She saved my life. I cannot live without my phone! Thank you, Sugarloaf staff, especially Kristin!

Alright, so, I struggle with the rating for this hotel because although there are soooo many…read morepositive aspects, there were a few things that put a damper on our trip. Simply put, here are the pros and cons; Pro: beautiful, ski-in/ski-out lodge, direct access to the Sugarloaf village, large hot tub outside that overlooks the mountain, not too unreasonable price wise (not cheap, but you are right on the mountain with amazingly close parking) and charming vibe Cons: the check-in procedure is insane. They won't let you check in until 4pm on the dot. I totally understand if they are still cleaning the rooms, but if the rooms are clean and ready to go, just let people check in at like 2 or 3. During covid, it makes zero sense to have a line of 15-20 parties all waiting to check in at the same time. We had a small baby, and there were also several old people checking in. It just seemed asinine to create a policy that goes completely against all common sense during a global pandemic. Anyway, other cons were; the room was so tiny (which isn't horrible, but there were barely any clothing hooks, shelves or drawers to put stuff in-- and who doesn't have a lot of sh--t when they are on a ski trip!?!) and the housekeeping was pretty invisible (I'm fine with not getting room service during a pandemic, but can you at least pick up my trash and give me some towels!?!). So, obviously the pros outweigh the cons, but, the cons did take away from the comfort of our stay. However, I did have a great stay. If I return, I would just come an hour or two later to check in (if it's during covid), and I'd splurge for a larger room.

Knowing I had another 11+ mile hike to complete in the area, I knew exactly where I wanted to stay…read morewhen the opportunity arose. Motel was booked solid so I went with a campsite this time around and I am so glad I did. Check-in was again a breeze and the staff are just so nice. Having inquired as to my activities in the area, they remembered the details and brought in up in conversation whenever we ran into each other. A nice personal touch. I stayed at campsite #9 "Double Decker" and it was the perfect size for my medium sized tent and large SUV. It came with a fire pit and picnic table. When you first round the bend, the campsites seem squeezed in there but the site itself felt pretty private once I settled in and I was not bothered by the full campground surrounding me. Quiet hours by 10pm made getting rest for my weekend activities easy peasy. As a solo camper, I felt very safe here. The nearby lounge area had a television, kitchen w. oven, range, refrigerator, and freezer, television, electrical outlets, games and more. Toilets and coin-operated showers were on the backside of this building. I don't mind pay showers but wished I got a little bit more time for my first four quarters as I was scrambling to put more in as I rushed through each visit. Bring plenty with you if you like to take your time. Firewood available for purchase (delivered to your campsite!) along with some other staples. Would absolutely stay here again. And again. And again.

Great Prices...great rooms!!!…read more We got engaged here!!! Came up for Vaca and stayed over night here until my fiance's family camp renters checked out so we could spend the week there! First impression was great!! Cozy good sized rooms for great prices!! Full kitchen in our room! Bathroom was nice and we had two queen beds!! TV and cable and a beautiful deck. Close to Sugarloaf! Place was so adorable and comfy that my fiance proposed to me here!! Made it even more special. The family that owns it are very sweet and were happy we stayed and congratulated us! :) Can't wait to stay here on our anniversary! :)

What great service! I'm a college admissions professional and two years in a row have hosted a…read morecollege access event in the conference room. The folks at the Best Western are kind, responsive and helpful. If you're looking for a venue to host a meeting in Western Maine. Look no further.

We came into town to surprise a family member for their birthday. The staff was kind to video tape…read morehim coming around the corner for the surprise. They lets us eat cake and take out in the lobby. The next day they helped us plan our trip to New Hampshire. Next level customer service. The rooms were clean and the breakfast was fresh. Definitely recommend if you are in the area!

Rating is for the lounge - Love the fireplace and the lighting over the bar…read more The bartender was not attentive... took an extremely long time to order and receive drinks. Played with his phone while people were standing there waiting for service. He wasn't friendly and acted like we were bothering him. Also, was shocked by our bar bill. 3 house wines (smallest pours I've ever received) and 2 whiskey & gingerales were $71 before tip. Prices aren't even this high on-mountain. We won't be returning.

This is my second trip here. Stayed back in 2020 with the previous owners. Really loving the new…read moreownership and the new vibe. Fabulous sauna and hot tub. Great yoga and meditation room. Easy access to downhill skiing and Nordic skiing. Highly recommended!

I've stayed at this hotel many times over the years with my kids as a little local mini vacation…read more Went to book a room for our annual mini vacation and was told I have been banned. Supposedly because, as they said, I left a lot of trash in the room. I had a small family birthday party for my son and cleaned up the room, even bringing my own trash bags to do so. I was puzzled & assumed it was a mistake so I reached out to management and received an email back saying that I had taken advantage of their no locals policy. Apparently they don't rent rooms to locals, but bent the rules for me, unbeknownst to me. No one EVER told me that this was a policy. If it was a policy, to not rent locals, then why in the world would they have rented to me? The whole situation is just bizarre. I've spent a lot of money at this hotel over the years and this is the thanks I get. So if you're local I guess you're not allowed to stay at this hotel, but they probably won't tell you that and may rent to you anyway. ?? Warning to locals- you're not allowed here, or maybe you are, or maybe sometimes? Great management. Thanks Fireside. Very nice. I cleaned that room thoroughly when I left, as I always do. If you're local they'll turn on you I guess. I'm still just stunned by this. I never had any issues in all the years I've stayed here, ever. No warnings, no complaints, no mention of not being allowed here. Nada. This is just rotten.

First time coming to this hotel, there was a crack pipe in my room. Right on top of the towels…read more... (There will be photos attached). I spoke to the head of housekeeping (Eric Carpenter) who assured me this would be dealt with.. He offered to give me an upgraded room for the rest of the year, 2025, anytime I came by with assured DEEP cleanliness to it & was also assured this would be noted in my profile whenever I personally made a reservation.. Which was a lie. The past 2/3 times I have showed up to this particular hotel since this incident, there has been some sort of alleged "issue" which resulted in the front desk employees basically DOWNGRADING my room or giving me a room that has quality issues (photos will also be attached). YESTERDAY (10/2/2025) I booked online, as I always do and when I got to this hotel the front desk manager (David Connolly) told me I had been put on the "do not rent" list due to "smoking in the room" and "paint bubbling from hot water damage in the bathroom"... I am 6 months pregnant... NEED I MENTION I do not smoke nor do I ever in life need to be in BOILING water... Basically they were finding any reason to get out of owning up to what their housekeepers either left or didn't do a good enough job of cleaning up.. I am utterly upset due to the fact that nobody has done anything to accommodate or help the fact that this is happening. I have called the head manager of it all, (Katy Kelly) and haven't received a call back which is what prompted me to make this review. The photos attached is what I've been dealing with since I've booked here.. so if you have kids, do not book here, if you care about your safety, do not book here, and if you care about cleanliness and hospitality do not book here because the employees definitely lack that.

The good: the staff was friendly and made us feel valued…read more The first impression was that the lobby was clean, smelled good, and well kept. The room we received was larger than expected and the bathroom was huge. The shower had great pressure despite us being on the third floor and only had a handheld sprayer. The tub did its job without any slow draining. The mattresses were somewhat soft but the pillows were perfect. The bad: though staying for two days and being very particular person, nothing stood out as "bad". To be fair, the coffee was a cheap acidic terrible brew, but next door was a Dunkin. Bottom line: my wife and I would stay here again.

The Hampton Inn Waterville sits directly off the highway and minutes from restaurants, bars and…read moreshopping downtown. The hotel is new and updated. It's also very clean. The staff is very friendly, competitive and serious about doing a good job. That's just a few visits. They knew my name.. the pool has many amenities and a great free breakfast. When that thing that stands out that is different from many other hotels is that if you were in too much of a rush to eat before you leave, they have to go breakfast waiting by the front desk.

Super accommodating for dog owners. Excellent staff and service that was impeccable. The breakfast…read morehad a nice variety of healthy and treat like options. The pool and spa area were great and very clean. we had several points where we had to communicate with the staff and every time they were friendly and accommodating. This is what keeps us coming back to the comfort suites because they really know how to take care of a guest with dogs. Not a lot of places can do that! we were also able to get a military discount for veterans.

The service is great. I got a free snack and a free drink. The beds are comfortable. The whole room…read moreis clean. The gym was clean. The pool was really cool. They had a hot tub

such a beautiful inn, with cool supernatural haunting activity, staff was super friendly and it was…read moresuch an incredible visit

Very nice small hotel in the remote western mountains of Maine. The room was so immaculate that it…read moremay have been the cleanest hotel room I've ever stayed in. Staff is very friendly and helpful. We stayed in the Studio Suite. The room was modern, clean, warm and comfortable, and included a microwave, refrigerator, tv, free wifi, and a lovely electric fireplace. We enjoyed our overnight stay very much.

Nice clean hotel. Friendly and helpful staff. Free coffee and muffin breakfast to go…read more Pool and restaurant on site. Near shopping and activities. State Park just down the road. ITS trails behind hotel. Pet friendly but only 4 rooms for pets.

This place and the folks that run and own it are literal life savers !!! We were stranded, not from…read morejust one, but two different lodgings while in the Rangeley, Stratton, Eustis area of Maine. It was 9:45pm and other motels,hotels, and lodgers were not answering their phones. On a whim I dialed saddleback inn, and thank god we did! Not only did someone pick up the phone, but they stayed on site until we arrived and we were a good 35 mins away. If anyone has driven route 16 north from rangeley to Stratton they know it's moose alley at dusk especially, they knew and told us to be careful and that they would be waiting. They were right, we saw 7, four females, one with a baby, and two males with racks bigger then mine!! At one point we really thought we may have to sleep in the car... they saved the night and the trip for us. We can not thank them enough. The room was warm, clean and had everything we needed. The sheets on the bed were wonderful and smelled of clean linens. No smoking in the rooms but they give you what you need out on the balcony outside, where smoking is allowed. Being so late to the area, we actually missed our dinner place by an hour. Thank god the saddleback had a fridge and microwave for us to at least have something to eat. They supplied all the goods for a shower and had hairdryers available at the office. The towels were soft and they had extra pillows for the beds. They have dish tv, and so, we were able to watch a movie or two. They do have sleep hours, when no one is in the office, but they do always have someone on site and a phone number you can call if you need assistance. This place was truly wonderful and everything a lodging should be in the hospitality industry. The best pasty was waking up in the morning and stepping onto the balcony and seeing the lake down the way. Such a good view to wake up to when it was too dark to see the night before. We are already planning our next trip, with a stay at the Saddleback Inn in Rangeley Maine. They go above and beyond for travelers in the area and you would be lucky to have them host you and your family !