Sued ya and won! $8300 (full amount i could sue for as couldnt sue for attorney fees)…read moreThey cost me $12,000 of damages, some intentional. This went on for 8 months saying they e Would fix it and reimburse me for expenses. (Rental, storage, etc) they backed out. They said they used a torque wrench and dont to tighten oil bolts. It fell out when in Fargo, January 3rd. They said they would pay to have it fixed and reimburse for a rental car. They backed out leaving me with the cost of storage, vehicle cost of engine being swaped. Stuck in a hotel, etc. They took responsibility. Had phone call recorded and had to take them to court to prove it. On the recording manager said he would have my car fixed. After recording played he said he mever said that, after listening to himself. Judge looked at him like he couldnt believe he said that. They lied to me a lot and put me through so much stress. They should of been thankful it wasnt on the highway as the storm prevented anyone from going on the roads. Lies from the shop, to court. On the phone they even admitted they would of tightned it to 13lbs max. Should be tightned at 29lbs for my car. (Not even halfway tight) The one on main kepty keys before and wouldnt give me my car unless I bought tires so had to get the police involved. All NW tires have caused me problems. 2 of my neighbors also had lose oil bolts but caught it before damage could be done from NW express oil changes.

From the owner: Our tire selection includes car and light truck tires, commercial truck tires, retread tires, farm…read moretires, and industrial tires. In addition to tire sales and service, we provide factory scheduled maintenance and automotive repair to keep your personal vehicle dependable. Our technicians have years of combined experience in the auto service industry to provide you with exceptional car care and customer service.

What a nightmare to deal with. First of all the valve body needed to be replaced after owning my…read morevehicle for 3 months. Hadn't even put enough miles on for an oil change. Paid $400 to get it towed to Wilhelm's and then I'm told it is $600 repair for a shifting collar. Fast forward 3 weeks and I'm told that isn't what is wrong (mind you they charge $100 just to diagnose the problem!). I find out a few days later it's the valve body that needs to be replaced. A $2500 service between parts and labor. At this point I've been without a reliable vehicle for a month as a single mom to a 5 month old baby. I asked Rod Wanamaker to let me know when the part comes in and when it will be getting into the shop. Three weeks go by and not a word. It's couple weeks before Christmas, and I reach out again asking for an update and Rod tells me that it should be done on 12/29 and informs me they will take $400 off of the service. It's enough to cover the tow that I had done 6 weeks prior. I don't hear anything on 12/29 so I send Rod a message with no response. I call 12/30 to find out the vehicle still hasn't been started, and he couldn't give me a date to when it will be. Finally I call and talk to the sales manager, Rod Wilhelm. Rod gets me a loaner vehicle after having no dependable car for the entire months of November and December. Rod also stated that they will take more than $400 off with the issues I went through from the service department and the length of time. It's now January 15th (75 days since my original appointment for this issue) and my vehicle is finally finished. I request the receipt of labor and parts be emailed to me 3 different times between Rod Wanamaker and Mike Martell and never received it and was completely ignored. I spoke with Rod Wilhelm, and he informed me that $400 is all that they will take off of the service. I have never had worse experience with any other dealership. If you want to buy a vehicle from a dealership that backs their sales, go to Stoudt's!

I took my vehicle in for repairs. Made the appointment a week in advance. Told them about my…read morevehicle and what I needed done. Took it in. I reviewed what I wanted to have done. Gave them my phone number. Over the next week I called them 4 times. Never got to speak to any one. Asked them to call back. They never called. After one week. I called and told them in a message. I was coming to pick up my vehicle. When I got there they said they had tried to call numerous times. Checked phone number again. They did not do any work at all. Said they would call me that day to go over what they found. They never called. We were going to purchase an SUV from them. But not now. If that is how they provide service. We strongly recommend you do not use this dealer for service

We were stranded in Jamestown due to a serpentine belt break issue in -40 below windchill weather…read more We called around to several mechanics and garages listed in an internet search and nobody was willing or able to help until we came in contact with J & L Service. They came with a wrecker, got us settled in their warm vehicle and towed us to their shop. My husband was coaching a chorus in Bismarck on Friday evening and all day Saturday, and we would be coming back through on Sunday. J&L assessed the problem and said they would have it fixed and ready for us on Sunday when we came back through, and they did! They went above and beyond to take care of us and get us back on the road in the frigid cold weather. We are sooooo thankful for their willingness to help and their skill in getting it fixed so quickly! Thank you J&L Service!!

AAA was an abject failure. My son's truck was rendered inoperable just a few miles east of town…read more After 36 hours of AAA excuses and run around, they finally capitulated and said find your own service. I called another Jamestown local service who declined my business but sent me to J & L. One phone call and my issue was resolved for a fair price.

I was making a cross country trip and got a low tire. I showed up first thing in the morning and…read morethey got me taken care of quickly. The best part, I had hurt my back and they dropped and rehooked my trailer for me! Thank you Nichole and quick lane tire guys! You took a massive load of stress off of me!

We were at the mercy of whatever service the people could find in Jamestown on a Sunday morning. We…read morehad accidentally let our battery drain on our diesel truck. Knowing we'd need more than just a little jump box, we explained it'd need more than the portable thing he brought. He, the main guy, seemed sort of inconvenienced that he had to pop the hood on his wrecker to try and jump us off. He also proceeded to tell us we had something else wrong with the truck, although it was very clear we had left the parking lamps on. After letting our truck suck juice from his for about five minutes we finally got it started and were very grateful. It was excellent that he arrived in no time at all, having been in other situations where I've had to wait upwards of two hours for assistance.

I traded in a perfect motorcycle for a vw trike that turned out to be garbage. It was supposed to…read morebe fixed twice but still don't run. I had to raise the body to remove the fuel tank which was full of large rust flakes. Eckmans auto repair rebuilt the carburetor but didn't check the cause of rust in it. Real smart. Budget auto took advantage of me and told me it was repaired. I've had 5 custom vw trikes and this is the worst I've seen. Stupid me.

just now NEW Great…read moreservice. Our 5th wheel had a bearing go bad and Josh was recommended to us. We called him and he came out 12 miles on the interstate East of Jamestown. of course our axle was nowhere in stock on Earth. He got a very rare spindle and repaired the axle and got us on our way in a few days. very nice guy and very competent.

Awesome company- they went out of their way to help my husband. A day after tornadoes ripped…read morethrough Jamestown, my husband unfortunately got into an accident and his tire popped. None of the towing companies would answer the phone, as there was no power in the area- but boss lady towing answered, and they were helping my husband get his spare on his truck within 30 minutes. Amazing service.

From the owner: We specialize in heavy duty towing and recovery services. With over 7 years of experience. Call us…read moreand we will take care of the rest.