Great company - highly recommend! These Ladies do a fabulous job! My bathrooms are sparkly clean,…read moremy appliances look wonderful-including my oven. My floors are bright and shiny. They are RELIABLE!! That says a lot! They are PROFESSIONAL! They are RESPECTFUL! They are HONEST AND TRUSTWORTHY! I left my 3 ct. engagement ring on my vanity by mistake the day they cleaned and when they left, it was still on my vanity. I don't know. What I would do without these ladies to help me around the house.

Fantastic communication and the cleaning was phenomenal for my move-out. Everything requested was…read morebeyond expectation. Highly recommended.

We requested a whole house post construction Cleaning Service for a crew of four for six hours…read more When they arrived, the crew went to work immediately and only took about 15 minutes for lunch. They were thorough and pleasant. They did everything with a minimum of supervision, including Cleaning the entire kitchen and the oven. They wiped down the kitchen and bathroom cabinets as well. The whole house is ready for painting, which starts tomorrow. This was a difficult job with a lot of moving parts. When they started, they were 15 people in the house at the same time. They had to work around the moving company that reset all the furniture in its place and go over places that they had already cleaned again. They were unflappable in their duty and worked around all the chaos going on in the apartment. For the amount of people and work involved, I felt the price was reasonable. This was not a cheap job, but it was worth it. The owner of the company, Richard, was pleasant to work with throughout and was always immediately responsive to all of my anxieties about whether they would show up and on time, etc., etc. . Everything went extremely smoothly and I would not hesitate to recommend them.

As the rating says; Amazing. Great communication with Richard, staff was incredibly efficient and…read morethorough. Get these guys!

Amazing work. This two-person team spent countless hours cleaning our home and getting our rental…read moreproperty fully ready to show for listing. They were thorough, hardworking, and extremely detail-oriented. Pricing was very reasonable, and the results exceeded our expectations. I would absolutely recommend them to anyone looking for reliable, high-quality cleaning services.

Liliane and her team are fantastic. They are detailed, professional, arrived on time, and left my…read morehouse looking and smelling wonderful. I am grateful and will be using her team from now on. Thank you for the excellent service!

Excellent service and communication was top notch. Very punctual too. Would recommend.read more

I requested my carpets to be cleaned in a 21x16 room to include pet treatment. The quote that came…read moreback to me was $110 plus a $30 "out of area" fee. Fair enough. Everyone can acknowledge that "carpet cleaning" includes shampooing the carpet, typically with a machine of sorts utilizing water and some sort of cleaning solution, right? Steven had his team of 3 come over, and they were very polite. This is where it gets a little weird. They spot cleaned with the bottle you can buy at dollar general and spread a bunch of scented baking soda over the carpet. The spots came out, which it wasn't very bad to begin with.... But then they vacuumed.... Then left. I'm sorry, but $140 isn't worth what I could do on my own for $20. I reached out to Steven about my frustration that the carpet wasn't cleaned, and at first he wanted to argue with me and say that what I requested was done. No, Steven, it wasn't. Steven then told us they used a Bissell turbo clean power brush pet cleaner which vacuums and cleans the carpet.... To which we sent him photo evidence of them cleaning and leaving with just a regular vacuum. I requested half my money back, which I thought was more than fair, but he refused and told me all he could do was send someone out another day to finish what I requested. Call me crazy, but I don't want to move all of my furniture, leave my dogs outside the whole time, and make sure my kid won't try to run through while they're working again. I planned for that tonight. Not tonight and another night. And planned to actually have my carpets cleaned, not just "spot cleaned" & vacuumed. I would definitely proceed with caution! UPDATE: They did refund me $70, which was nice. However, after they left, we cleaned our vacuum canister and the below picture is what was in our carpet after they "cleaned what I requested." I even asked the manager if he would be happy with paying $70 for a cleaning only for his own vacuum to pick up this much afterwards. His answer was "no" but apparently they're happy keeping my $70.

Kitty's crew cleaned at my mother's house last week. They did an adequate job cleaning her shower…read moreand changing her bed. However, nothing was dusted and nothing was moved for mopping. They were there less than an hour and you can't even tell they were there. Very disappointing. Definitely will not use them again.

We've been using Kitty's for awhile now, both the cleaning services as well as their pressure…read morewashing service. Kitty's is very reliable and we are very pleased with the results. We recommend them highly.

Fantastic. Scheduled my 2nd the same day they cleaned. On time. Attention to detail. Skilled…read moreprofessional. Amazing.

They did an excellent job today. Very pleased! Friendly and efficient, I believe quality work!read more

I'm leaving this as a 3-star review because the actual carpet cleaning work was done well and I was…read morehappy with the final result. However, the customer service and overall professionalism were extremely disappointing. I hired this company to clean roughly 900 sq ft of carpet on the second floor of my home as we prepare to list it. The job itself should have been straightforward. There was a scheduling overlap where my realtor and photographer arrived during the cleaning. While I understand that wasn't ideal, my realtor immediately communicated with the cleaning team, explained the situation, and even offered to compensate them for any extra time caused by the delay. Despite that, within minutes, the cleaners became visibly frustrated and raised their voices at both my realtor and the photographer, ultimately forcing them to leave. Regardless of the miscommunication, that kind of behavior is completely unprofessional--especially after a solution had already been discussed. Unfortunately, the experience didn't improve from there. While the cleaning was ongoing, I was in a meeting and let the team know to send me the invoice, and that I would stop by shortly after they finished to review the work and make payment. After completing the job, they sent the invoice--which was fine--but then began repeatedly calling and texting me within about 20 minutes, warning that they would escalate charges if payment wasn't made immediately. To be clear, the invoice was paid in full within an hour of the job being completed. The level of urgency, pressure, and overall tone felt unnecessary and aggressive. In summary, the quality of the work was solid, but the lack of professionalism and poor customer service made this a frustrating experience. I would recommend improvements in communication and customer interaction moving forward.

They sent an old lady to do a major job that would take a few hours. The old lady told me she…read moreneeded another cleaner to help her. The next thing she told was she had to cancel and I said that is fine. They then called me saying I cancelled within 48 hours. They will charge me 75 dollars. It is a scam. Stay away from them.

Booked a deep clean, the house honestly wasn't that dirty to begin with but wanted everything…read morecleaned when my wife returned from a trip. 5 bedrooom, 4 bathroom, plus deep clean option was 485, not cheap. The cleaner was here 3.5 hours and did a hit and a miss. Whatever cleaner was used etched the paint on the two wood toilet seats, had to replace them after they left. The two plastic seats weren't damaged. The two wood seats were only a couple years old, and previously only wiped with a damp cloth. The etched paint was still wet, so I'm 100% certain it was whatever cleaner they used, probably the toilet bowl cleaner. Sink still had food residue in it Downstairs tub not cleaned at all, had sand in it Only 2 of the 3 counters in the kitchen wiped Neither table wiped, still had crumbs on them No garbage collected/taken out No nightstands, dressers, or any other flat surfaces dusted. Paid for window cleaning, web site says ladder with 2 steps ok. No ladder used, top 1/4 of 1st floor windows not cleaned. Laundry room floor not swept or mopped Laundry room counters/machines not wiped Hardwood floors vacuumed, including the hardwood in the kitchen, expected a swiffer wet or something more than vacuuming it. Runners not picked up for the vacuuming, still had dirt under them. Deep cleaning includes wiping cabinet fronts, cabinets still have food splatter on them. Deep cleaning says wiping baseboards, they were dusted, not wiped. Deep cleaning includes windows, door handles, and switches, none done. So, $140 an hour for cleaning 4 bathrooms, some vacuuming, partial window cleaning, and a hit and a miss everywhere else. My 16 year old son, which prefers to sleep most of the time, jokingly offered to do the same for $400.