Although the response rate was timely, the cleaning itself left a lot to be desired. I requested a deep clean for my 3 bedroom 2 bathroom house and I was not satisfied with the final result. Specifically, I requested the baseboard be done as well as the dust knocked off the walls. I was told the baseboards were done twice, but they look like they weren't touched and everything was shoved into the corner of the baseboards which was very frustrating. Clothes that were on the closet floor were just shoved further back into the closet. 'Deep clean' to me entails way more work than was done. They arrived at my home at 8am and they were gone by 10:30 which is insane for a deep clean. I was preoccupied because I work from home and could not do a walkthrough of the house when advised it was completed. Once I finally did, I realized that I would now need to do much more cleaning myself, after the deep clean was completed. The price was reasonable and I did tip Ray, but for what I received vs what I requested did not meet my expectations at all. I would rather be charged more. I pulled out an extra $100 for the service but did not end up giving it to Bonnie's Maids because in my opinion, they did not do a deep clean or a suitable job. As Ray has so kindly responded to this after calling me and telling me I was too harsh, although I was just being honest - I am editing to add to his reply. There were multiple communications with Ray before the cleaning. Not once was an expectation that everything needed to be off the floor. I have had deep cleans in the past that took care of EVERYTHING. Hence: DEEP clean. Also wondering why this is a requirement when you didn't even sweep or mop the floors, but I digress. I glanced out of my room and said it looked okay, we did not do a full walkthrough. Again, I was working. Your sloppiness in all these areas absolutely have nothing to do with me being unprepared for the cleaning. I would not recommend this company as not only are they bad at cleaning, but they also are unprofessional. read more

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Ray was excellent! He texted us the day before to confirm & was good at confirming what services were included. There was a lot included! Since I bake a ton I was especially excited that he was able to clean our very dirty oven. He cleaned around the windows, unclogged the drains in our bathroom, and showed us how to prevent the calcium stains in our shower by getting a filter (sprite is one brand name and aquabliss is also a competitor) to add on the pipe before the shower head. He cleaned on top of armoires, cluttered countertops even when I said not to worry about it- "it can't be TOO clean". He vacuumed the whole house including the couch. I think he was here for at least 4 hours. I was feeling slightly exhausted watching him go at a steady pace the whole time. The baby, husband and dogs all took a nap or two in this time He even took the knobs off the oven to clean them and dusted all the fans. We were very pleased! If there is anything you think Ray can do better, he asks at multiple times to check the different areas as he gets done cleaning. You can tell he really wants you to be happy because I noticed later that the window he had cleaned had some dried water spots and he went back to fix it happily with no complaints. Probably with any cleaning service it helps to tell them what you are hoping to be achieved and then remind them person so they have a chance to make it great. This service was also an excellent value coming in quite less other quotes that we received. Thanks Ray! read more

Ray did a great job deep cleaning our house today. Everything we requested was done well. Thank you so much! read more

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Ray came out on one day's notice to do a cleanout for me in Jacksonville. He did a thorough, professional job at a fair price. Thank you! read more

I request a quote to start bi-weekly house cleaning. Ray responded quickly and we arranged to meet and see the house. Ray came and stayed with his price and I thought it was to good to be true. Today he did the cleaning and did an amazing job. Asked me to come meet him to do a walk through. He did an amazing job. Dusting shelves we had not done in months. Baseboard all clean. The bathrooms and kitchen are the best part. All cupboards wiped, tile cleaned, and appliances look like new. We have two big shedding dogs and even the dog hair is gone. We can't wait to come home to the clean house every two weeks going forward. Ray does an amazing job. read more

Horrible job when they cleaned my home. Were left to clean it and it looked to be in the exact same shape when they left. It is clear this is company scamming people and not actually putting in work but prefer cash payment. Positive reviews are done by friends and family. Edit: I saw that you said I didn't have proof because it didn't happen, my apologies I have a job that takes time throughout my day and do not have time to be on yelp all day while running a business scamming people. Unfortunately, you requested cash and did not want to provide a receipt to me and that should have been more than enough red flags for this business. Anybody reading this review should be weary of this business and proceed with extreme caution. read more

Bonnie's Maids is the only company that shows up and does the job. We have had many companies that don't even return your call or they don't show up. Some do a terrible job. Bonnie's Maids is different. You can count on them coming ready to clean! We have Ray, who comes early--which works for us-- and is willing to do whatever is needed. He is very friendly, easy to talk to and able to wash any surface such as cabinet doors, floors, showers, etc. He happily can clean the whole house in a timely manner. Save yourself the hassle of going with companies that tell you they don't do this or that. With Bonnie's Maids, we have no worries. It will get done. read more

I've had to search for a new home cleaning company since the one I've used for 4 years has ceased cleaning in apartments above a 2nd floor walk-up :( So I reached out to Bonnie's Maids, and scheduled a trial cleaning today. I couldn't be happier with the outcome! The co-owner, Ray, came to clean my place, had me do a walk through when he was finished, and it was fantastic! I will definitely be scheduling bi-weekly cleanings with Bonnie's Maids, and am excited to continue to use them. read more

I chose Bonnie's Maids because it was local, had good reviews and a very reasonable price. Other services are usually a cleaning team with 2 or more people cleaning for 2-3 hours (so 4-6 working hours). But only Ray showed up and cleaned for only 2.5 hours. I asked specifically for focus on kitchen and bathrooms with the inside and doors of kitchen cabinets cleaned. The cabinets didn't look much cleaner, fridge wasn't fully cleaned, corners of sinks didn't look like they were cleaned at all. So I have to hire another service to clean again. I should've hired a more expensive service from the get go. Other negatives: a text from Ray said that it's CASH ONLY, so I had to send a friend to meet him for payment. Was 30 minutes late Positives: brought all his own cleaning materials read more

The service was outstanding! Ray went way above and beyond cleaning my 2 bedroom condo getting it ready for move in. He even moved my stove and refrigerator so he could clean the space. The entire condo sparkled! The price was very reasonable. I highly recommend! read more

I was very disappointed with the service. I had to clean after they finished. There was not one area of the apartment that was cleaned to completion. read more

Unbelievable work at unbeatable price. Extremely communicative and helpful as we had already left town and left a key under the mat. I cannot recommend them enough and I am picky!!! Thanks so much. read more

Did not clean floor with paint splater. I was able to remove a good bit of the splatter after by just mopping. The owner then harassed me for leaving this review. He demanded to be paid in cash. read more

We worked with Bonnie's Maids for a move-in cleaning this summer and Ray did a truly five-star, fabulous job making the place spotless before our movers brought in all of our furniture and boxes. Ray was promptly on time (a few minutes early in fact) and got started right away. We left and came back to a fresh-smelling, sparkling clean apartment in less than 3 hours! We're "neat freaks" and Ray's work exceeded every standard of ours from the bathroom and bedrooms to the kitchen and windows. I know we'll be reaching out to Bonnie's Maids any time we need a cleaning service! Thank you again, Ray! read more

Highly recommend my man Ray! After 4 years of living in our place, he made it look like brand new for the next tenants. He's responsive, hard working, and went above and beyond to help me fix things around the kitchen and scrape off a stickers and scrub off grease marks. Nothing but great things to say about him and his service. Thank you! read more

Ray saved our move with his comprehensive move-out cleaning. We were too far behind on our move-out by the time Ray arrived; this was entirely our fault. Ray figured out how to work around our detritus and clean anyway; he went far beyond what could reasonably be expected in the situation. We were impressed by the result; after he left, the apartment looked perfect even with the difficult situation we gave to Ray. As a result of Ray's hard work, we had zero cleaning-related security deposit deductions. If we were staying in the area, we would have brought Ray back regularly. Thank you Ray. read more

Called that they were 13 min away while being over an hour late and when called again, no answer, called 5 more times and no show, no explanation. read more

Our place was in dire need of a thorough cleaning before we had a week of guests coming by, and Bonnie's really delivered. Ray arrived early and was super friendly and efficient - three hours later, everything was as clean (actually cleaner!) as the day we moved in. The attention to detail was evident and we couldn't stop raving about what an amazing job he did. We're looking forward to booking our next session with Bonnie's soon! read more

Had hired them to do a move out cleaning & they did great! Oven & fridge came out look like new! Only thing that got missed was the base boards, but $90 for a 2bed 1bath apartment isn't ​bad & definitely a huge help. read more

Ray arrived early. Very personable and conscientious about doing a good job cleaning. He brings his own supplies. He offers a walk through when he is finished to ensure he covered everything. We will continue to use his service. read more

Very good and professional service! Highly recommend Bonnie's Maids to anyone who needs house cleaning.

Awesome service! I've tried out several different companies and this one was the best value/service and our apartment is sparkling! Thank you Ray! read more

Did a good job and was a pleasure to work with! We even did a walkthrough afterwards to double check if anything was missed. Would definitely recommend. read more

Among the cleaning services I requested quotes from, Bonnie's Maid is one of the cheapest. I booked a move out cleaning and I was glad that they have availability on the day I needed them to clean. Ray arrived on time on site. I was a bit to let him in but he waited patiently and as soon as he's inside, he assessed the the entire apartment (2br/1 bath) and estimated he will be done in 2 hours. I left him do his job and came back to a clean apartment. He cleaned all the rooms, inside the fridge, dishwasher & oven. He even cleaned the insides of the cabinets and vacuumed the carpet in the bedroom. He polished the floors and helped us removed a sticky residue off the wall. He also vacuumed the stairs carpet outside of the apartment. Needless to say, I got more than what I paid for and I highly recommend Bonnie's Maids. Getting their services is totally worth it! read more

Ray was great from the beginning. Very professional and hard working. Great prices and amazing service. He arrived on time and handled business straight out the door. Definitely highly recommend and will use his services again. read more

Ray is very quick to respond, extremely personable and excellent at what he does!

Barely leave any bad review on yelp, but I have to be fair...not sure why all these good reviews were posted here...but I personally had a pretty bad experience. Never would want them to clean again. read more

Ray showed up right on time. Which is important when juggling a remote work schedule and family. He was very polite, professional and left our home sparkly clean. We immediately booked him to clean our home every other week. It's such a treat and our house smells of calm, lovely lavender!! Not a negative but noteworthy: check or cash only. Beyond reasonable rates and very high quality work! read more

Very good cosmetic cleansing. Amazing job on the kitchen. Person is very attentive and really puts an effort. Really helped me before my B-day event. read more

Ray came early, brought everything he needed and did a fantastic job with our move out cleaning. He has a great attitude and was just a pleasure to be around. On top of that he gave the most reasonable quote in the neighborhood so I highly recommend him and would have him again in a jiffy for my future cleaning needs. read more

Clean house = Happy me!! Ray was great. He arrived 10 minutes before the scheduled time and even dropped me a message to let me know he was on his way. After I walked Ray through the apartment and let him know my expectations he started his work right away. He is thorough in his job and very efficient. I did point out a few spots that he had missed but he was more than happy to work on them again. After he was done my apartment looked so much better and cleaner. Thanks Ray! read more

These guys are great! Always very responsive, reasonable price and good scheduling. Ray is a true pro!

Ray came on time and was very professional! He took his time and left the apartment sparking! Can't thank him enough and look forward to seeing him soon! read more

Ray is amazing!! He came to our house 2 times before the COVID and was super good during both the visits. Ray even cleaned parts that even we don't check often. Attention to detail was superb. 5/5 would recommend to my family & friends staying closeby. read more

Ray was great! He was on time as promised. And he brought all of his supplies and equipments. And he cleaned our apartment quite thoroughly. I am pretty sure, it couldn't get any better. read more

Received a price quote back on January 11 and an agreement to begin work on January 23 at 1pm for bi-weekly cleaning. At 1:30, I called and emailed to find out the status of when someone was going to be showing. at 4:21, I received the following email. "we had a death in the family . we will resume work next week" Well, January 30 came and 1:00 came and went. No phone call. No email. Nothing. I've never heard of a service provider have absolutely no contact with their new clients. Not reliable. read more

That feeling you get when you walk into your fresh hotel room with the clean aroma and bed perfectly made... yup that feeling right in your own home ! Ray is amazing, honestly. He came right on time my appointment was 8am he was at my door by 7:50! I left out for a few and let him get to work. He's done in just over an hour. I was really blown away when I walked back in. I had to double check the door number to make sure it was my own apartment. Just amazing. It's practically impossible for me to clean my apartment with the crazy allergy season we have. Ray saved the day ! Definitely my go to from now on ! Thanks a trillion ! read more

Bonnie's Maids - Cleaned spotless ! It's cleaner than when I first moved in. - Home Cleaning Near Me

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I scheduled a cleaning for my apartment for this past week. We previously had cleaners but they hadn't been able to come for three weeks so my place was an utter tip. I called Ray after reading the good reviews here. He managed to squeeze in my request for the Saturday morning. Ray arrived promptly and did a superb job, particularly for the reasonable price he charges. I had previously thought my old cleaners did an okay job but Ray excelled and cleaned in many areas they had neglected. Now I feel my apartment is truly clean and I have booked Ray again for another visit. Highly recommend. read more

Quick, Accomodating & Thorough. Booking was easy via e-mail. Ray gave us a time window but was able to come earlier at our request. He was thorough w/ his cleaning - he cleaned areas that aren't even accessible such as tops of bookshelves & behind a wall-mounted TV. A reasonably priced service that's quick as well. Pet friendly, esp. w/cats. 1st time user but will definitely repeat. read more

My apartment was in DIRE need of cleaning. I am an extremely busy professional and haven't been content with cleaning services in the past. I had some new installations in the kitchen which really dirtied up the place even more. I called Bonnie's Maids and spoke with Ray, the owner. He came within half an hour and cleaned my place up. I was so satisfied with his prompt service and attention. The price is competitve and decently priced. Definitely give Bonnie's Maids a try! read more