Not sure why the low rating . . . maybe just not a lot of updated reviews. My first stay and my…read morefirst night, but trust, if things go sideways, I will updated immediately.
Large, clean, bright, open property in an area with a lot of stores and chain restaurants. But the Residence Inn is back off the main highway, so it's quieter. Can't say much for my view, as it's a Lowe's garden center, but that's okay . . . I'm here to work nights, not gaze across picturesque vistas.
Staff was welcoming and helpful on checkin and gave me my Bonvoy elite bag with candy and water (and there was another waiting in the room with VIP note).
My company booked the double bedroom suite for some reason, which is more than I need, but this would be super helpful for a family or friends, or someone visiting for a wedding or family reunion etc. There is one master suite with ensuite bathroom and one bedroom that is a queen bed and a bathroom across the hallway. One bathroom has a tub and one is a shower. And each room has its own TV, in addition to the TV in the main area.
Room is clean. Plenty of storage, a lot of closet space. Not as many drawers as I am used to, and as some have noted, the drawers don't stay closed. But *shrugs* no big deal.
Spacious kitchen, full fridge, full stove, dishes, small dishwater, etc. Island with four high top seats. Spacious living area with a desk and chair, regular chair, and a couch. My only suggestion for this area is that they provide a little more lighting, like a floor lamp. If the kitchen lights aren't on, it can be a little dark, which is fine for me, but maybe not everyone.
They do have morning breakfast and evening happy hours. Large lobby and common area at the entrance, with lots of places to gather with friends and family to enjoy the complimentary drinks during those times. When I arrived, several people were laughing and enjoying wine. Very open with high ceilings, yet cozy.
My only complaint is the TV options are super limited. There is no streaming. Just plain cable. And usually I travel with adapters and HDMI cables so I can use my phone and laptop, but am traveling light this time around. Mistake! HGTV it is I guess.
But otherwise, clean, updated, conveniently located property.
Update: still a nice property, but the drawers not staying closed did become a hazard. Not only trying to not bang into their sharp corners, my clothes were so heavy in some drawers that they tipped over the chests.
Also, I did notice this is the least staffed front desk I've ever seen, though that didn't affect my stay.