Unfortunately, I was unable to get a photo of our hotel room before Ben scattered our luggage all…read moreover the place but the room was clean and perfectly well sized, with many fridge and microwave for us to use. Since we were in town for a wedding we were lucky enough to be able to get in on the group wedding discount to save money and also makes us to everyone else that would either be in the wedding party or at the wedding. That always helps makes things more convenient for traveling and groups and or spending time with each other. The location was also very close to where the wedding venue was and that always helps to make sure we are there on time. LOL

Though this is not a brand new property, and according to the staff it's been a few years since the…read morelast renovation, it's in remarkable condition and obviously well maintained. The room, lobby, and breakfast room were all not only immaculate, but well appointed as well. I'd have normally stayed at another brand due to my having aligned to that brand many decades ago, but my friends had selected this property and we didn't want to have to be in separate hotels. The staff were welcoming and helpful. It's rare to stay anywhere these days where you can describe the experience as "exceptional", but in this case, it's an apt description of what I encountered.

I had the pleasure of working with Michael Clay and his team on booking the event room and I must…read moresay it was nothing short of EXCELLENT!!! The environment, the staff, the food.... In short FABULOUS!!! 10 out of 10 I recommend!!! Thanks for making our Senior Fashion Show a HIT!!! We'll definitely be back! Shanda Campbell CenterWell Senior Primary Care

No blackout curtains in the rooms. Was really looking forward to sleeping in on my vacation…read more Unfortunately you cannot do that in this hotel. So much light comes through. Walls are very thin as well. I've been listening to Bigfoot run sprints upstairs and gossiping mom's next door. Looking for privacy in the bathroom of your room? Think again. It's a barn door. Overall, the designer of this place should look for a new job. The functionality of the rooms here are not it.

Perfect location very clean great nice staff room has plenty space bed is comfortable walking…read moredistance to many restaurants with good food walking distance to a Walmart has work out facility and a pool

While the room itself was nice the bathroom is in desperate need of a remodel. Old toilet and old…read moretub with a horrible caulk job. And to top it off there is not a closet so hanging clothes is out of the question. Last but not least on the negative side, the walls are so thin I heard a fly fart in the room next to me, along with all the conversation of the young couple. As for the pros the bed was comfortable and that part looked updated. Breakfast was okay and customer service was good.

It was okay . Budget accomodations. Nothing…read morespecial.........,.................................................

I am disappointed in this baymont hotel. It is dirty, meaning there is a dirt ring around the…read moreinside of tub. Good thing I was not needing a shower. The walls are nasty, the sink is nasty, the doors are nasty. I'll say if you just need to sleep for travel " check the bed". Also it is a good idea keep your shoes on until you are ready for sleep. Come on baymont you can do better. Or is it you dont care about customer satisfaction.

I recently stayed at the Sleep Inn & Suites in Gallatin, Tennessee for a family funeral and overall…read moreit was mostly positive experience with a few frustrations work mentioning. The Good: The location is fantastic right in the middle of everything. There are plenty of places to eat within minutes, plus Walmart and several clothing stores close by which made running errands for things we forgot really convenient. The room itself was clean and while the beds weren't the most comfortable I've ever slept on they were management for a couple of nights. The breakfast was one of the highlights of the stay. They offered a great spread of hot foods like waffles, eggs, and breakfast meats along with cereal, bagels, and other simple options. They also have a 24-hour coffee station near the front desk which can be a life saver for those like us who traveled far. The Bad: The parking situation needs improvement. The lot is very small, and if the hotel is fully booked you may end up parking along the curb or needing permission to use the rewards members spots. Larger vehicles and trailers also take up multiple spots, which make the situation difficult. Another issue is that there rarely seems to be a front desk employee actually at the front desk. you have to ring a bell and wait to be seen through cameras, which can be inconvenient especially during the day when people are constantly checking in or out. My biggest frustration came after checkout. We booked through a 3rd party and choose the option to pay-at-property, even upon check-in we were asked for a photo-id and a credit card to charge the room to. When we returned home, we realized the wrong card had been charged and the card we handed was never used. I called on 12/10 to clear things up and ensure both cards would not be charged, but the woman who answered the phone had a very hard time understanding what I was asking. She thought I was calling to book a new stay, then assumed I was currently checked-into the hotel and asked for my room number. Eventually, she said the person who checked us in would have to call me back to explain why she didn't charge the correct card. When I asked when that would be she said the next time she came to work. Meanwhile, I still have a pending charge nearly a week after checkout. If someone is working the front desk, they need to be able to communicate clearly, understand billing questions, and know how to direct concerns to a manager. Asking a guest to wait days for the original employee to return isn't acceptable when it comes to charges paid by guest. Finial thoughts: This hotel has a lot going for it-great location, solid breakfast, and friendly staff. But the inconsistence between employees, parking limitations definitely need major attention. Which this improvements, I would consider staying again.

I was originally planning to stay here for a few weeks of work and I noticed from the first day a…read morestrong wet laundry like smell coming from the bed. I thought it was just abit musty. A week later I got bed bug bites covering my body. Did some more investigating and found more stains from the bed sheets. Immediately checked out. DO NOT GO HERE UNTIL THEY FUMIGATE

Wonderful hosts, a beautiful setting & a lovely overnight stay. Had the coziest dinner for our…read moreanniversary, a great nights rest & the best breakfast I've had in years. Highly recommend & we will be back soon!

Y'all. I don't like posting negative stuff. But I stayed here recently. This is one of the nastiest…read moreplaces I've ever been. Spiders everywhere. It hasn't been cleaned in years. Disgusting!!! I'm not sure how the other two reviews on Yelp are so high. Unless that place has been MAJORLY cleaned and updated very recently, those are fraudulent posts. Either that or the two people that posted care nothing about cleanliness and hygiene. The carpet was dirty, the air conditioning didn't work, it smelled musty, spiders were in my bed sheets, and there was dust EVERYWHERE. I do have to say the breakfast was decent. But it was served over an hour late. I didn't have much of an appetite after seeing the kitchen door open, revealing a shirtless man preparing our food. No, I'm not kidding. Not to mention that an upstairs room was missing glass from the rotting windowpanes!!! What the heck?! Talk about a safety hazard... No, this is not a fraudulent review. Just look at the two pictures I posted. I have more I can post...

This might be the worst hotel I have ever stayed in. Of the 6 questions/statements I had to agree…read moreto upon check in one of them stated that this was a smoke free facility and a charge of $250 would be charged if there was evidence of smoking. How would they know? It appears both rooms I booked were built on top of the worlds largest ashtray. Doors barely close. Rust stains everywhere. I have stayed in youth hostiles in third world countries that were cleaner and smelled better! If it wasn't 11:30pm when checking in we would be out of here! Catch a few hours and get out of dodge!!

I arrived late and the lady at the front desk was so nice. The room was clean. Looks like maybe…read morethey have redone the rooms recently. I got a none smoking room and it is a nice. Well worth the money would stay again.

Everything is nice. The clean scene, sheets, bathroom, mirrors. Guest services very helpful. I…read morewill be back!!! Plenty of outlets and usb connects

Do NOT book with this hotel. Horrible customer service, manager is extremely rude! We booked a room…read moreand tried to cancel the next day and they said we should have called 3 hours early because the window has closed. We were charged 1 night stay (trip was initially 3 night). We just went ahead and accepted the charge because we didn't want to deal with them and ended up with ANOTHER charge! Seems like they don't have business and are trying to get any penny they can. I would def avoid!

Easy access / entry. Great spot to camp near Nashville although the sites are not quite level so…read moreyou need to use your leveling blocks. But that worked out fine for us. A cute farm to check out. Note: there was no restaurant or food truck on at the farm on this date/time we went and there was confusion on breakfast. The breakfast eventually worked itself out wherein you just Venmo a donation. Worth the stop and we'd be back.

I recently stayed at this campground after booking Tent Site #6 with power hookup, and my…read moreexperience was extremely disappointing due to multiple service failures, safety concerns, and unprofessional communication. 1. Incorrect Check‑In Instructions The self‑check‑in directions provided were inaccurate. The instructions stated to "turn right toward the barn", but the correct route required an immediate left. After a long drive, unclear directions created unnecessary confusion and delay. 2. Power Hookup Failure & Safety Concerns After setting up my tent at 7:24 PM, I discovered that none of the four outlets were functioning. When I called for assistance, I was repeatedly told to "press the reset button," despite explaining that the outlet was not a GFCI, which is a safety requirement under Tennessee electrical standards. This was not only unhelpful--it was unsafe. 3. Lack of Communication & Delayed Support Between 7:24 PM and 9:15 PM, I made multiple calls for updates: 8:25 PM - Called again because no one followed up. 9:00 PM - Walked to the office; no staff present. Calls went to voicemail, even when selecting the Urgent option. 9:15 PM - Finally informed that no technician was available until the next morning. At no point was I proactively updated, and no immediate solution was offered until I insisted. 4. Poorly Communicated Alternative Accommodation Only after pressing for a resolution was I offered a cabin. The instructions given were simply: "It's the cabin with the red roof and red deck. You can find it on the campsite." I explained multiple times that I was facing Highway 109 and needed clear directions. Instead of providing assistance, the staff member repeatedly said, "You can easily find it, it's the only one with a red roof." After a 10‑hour drive, breaking down my tent in the dark, and navigating a nearly pitch‑black campground, this vague guidance was unacceptable. A basic courtesy would have been for a staff member to meet me, use a flashlight, or at least point me in the correct direction. Instead, I was left to wander the property alone until another camper kindly helped me locate the cabin. To add to the disappointment, the "farm" itself was poorly maintained. The gazebo area was covered in bird droppings, and the netting above it was improperly secured, trapping several birds -- some alive, some dead. The overall environment did not resemble a well‑kept campground. A long‑term guest named Tom allowed his husky to roam off‑leash. At one point, the dog nearly urinated on my tent. He also did not pick up after his dog. The bathroom facilities were equally substandard. There was only one toilet booth and one shower booth for the entire area, both built with noticeably poor workmanship. I have never encountered a campground with such limited and inadequate restroom facilities. 5. No Support During Checkout At 10:14 PM, I called again for checkout guidance and was hung up on. My follow‑up voicemail was never returned. I checked out at 4:00 AM, left the key inside, and locked the door without any staff interaction. 6. Unprofessional Call the Next Day The following afternoon at 3:42 PM, I received a call asking whether I had checked out and how they were supposed to access the cabin without the key. This made it clear that no one had listened to the voicemail I left the night before, where I explained exactly how I checked out and where I left the key. The staff member then made an issue out of not having a spare key -- which raises concerns about their preparedness if a guest ever loses one. When I explained again that I had left a voicemail and followed reasonable checkout steps, she responded rudely, saying: "We upgraded you to a cabin and I hope you are happy being a rude guest," and then hung up on me. This level of unprofessionalism is unacceptable in any hospitality setting.