We were only in the hotel room for probably about 5 minutes.We were sitting on the bed.My boyfriend…read morewent to the bathroom.I turned my head and looked at the pillow.And seen a bed bug crawling on it.I went to the front desk asked for a refund and told them about the bed bug. I had seen even showed them a photo of the bed bug on the also asked them if they were aware of this. They all stated no when I looked on Google. It states that they have been having problems with bed bugs.asked for a refund and told them about the bed bug. I had seen even showed them a photo of the bed bug on the also asked them if they were aware of this. They all stated no when I looked on Google. It states that they have been having problems with bed bugs. We left and went to another location.Without bugs, I would never even go back another day in my life there.Warning if you don't like bed bugs stay away

Hi guys yelp by design here here is my review for 1 night that I stayed at this establishment…read more .The room I had was huge was expecting that .I was surprised that the pool was closed but it was because of the temperature outside .Gym was small couldn't complain on it .The lady at the front desk was amazing didn't catch her name so helpful and warming . The business center was good but only one computer was working had to wait for the person to finish up .The shower was good and hot only problem the drain got clogged up and the water wouldn't go down This is my review for one night at this hotel thanks for reading yall

Stayed for two nights on the 5th floor. Overall, had a nice stay. No real complaints…read more The room was large enough with a bed, sitting area, large tv and kitchen. Could help to have more charging ports as only one was in the table next to the bed. Additionally, you can stream Netflix, Disney and other apps on the TV. They are set apps though you can stream, and I wasn't able to stream Amazon Prime, which I watch. The hotel has an indoor pool and Gym. No jacuzzi. They also serve breakfast from 6-9am. I found most of the food very salty and gross. They did have yogurt in the fridge though and coffee, so I was good with that. They also have a very small store with snacks, some refrigerator items and freezer items. You can charge these to your room. The area isn't convenient for walking as there are no close stores or restaurants. You really need a car or will have to order food at night. I ended up renting a car 2nd day cause it was just as expensive to order food. And.. I didn't get my room cleaned. I mean it isn't Covid era anymore. I would have liked my bed made. Just sayin.

Warning - BUGS!! I am a long term Hilton honors member who…read moretravels monthly for business. At this hotel, after showering and getting ready for bed- turned bedside light on and pulled back bed covers to be greeted my several bugs crawling on the bed, behind it and up the walls. This was not 1 or 2- this was an entire hoard. Immediately went down to the front desk and he didn't care - obviously he changed rooms, but he didn't care just told me to be sure to bring back the key to the first room when I had moved all of my stuff up three floors. If it hadn't been so late, I would've just left the place and found another hotel. When I checked out very early the next morning, I told the front day staff about it - they said they were surprised, then said that they found a note had been written and left about it. She told me that the manager would be informed as soon as she came in and I would hear something - well it's been well over nine hours so I guess the manager doesn't care. I expected to hear from somebody with at least an apology and an assurance it's being taken care of... We want your business, something - but not one call, email, text - nothing. I am praying there are no bedbugs that decided to take a trek home with me from this place.

This is a decent hotel. They had hot breakfast which includes sausage, pancake, yogurts, fruits and…read morecereal. The yogurt from the machine was a nice touch. The room was decent size. The hotel itself is newer. We stayed here for two nights. One of the elevator was not working for a few hours on both days when we stayed here. It was worked on and started to work by the staff then stop working again.

This was the "Okay-est" of okay hotels that I have ever stayed in... The location is great,…read moreespecially for where the work I was doing is at. It's convenient to I-40 and there is lots of food options nearby. It's a relatively new hotel, and everything in the public spaces and the room was very clean. This is a budget hotel, don't let anyone tell you it isn't. The mattress in the bed was horrible. I felt every single spring in the mattress, and the sheets were very uncomfortable (perhaps 100 count if I'm being generous). The pillows were not firm at all. Normally, you get a mix of firm and floppy, these were below floppy on the scale - possibly even "deflated". Hated them. The room was very modern, and everything functioned okay - except the toilet. It was one of those lovely 1.6L "eco-toilets" and it barely could cycle with nothing in it. That was frustrating. The shower was plenty warm, after about 5 minutes of pre-heating. It was a low-flow "eco" shower head, so the flow was underwhelming. One of my biggest complaints was that the soap and lotion is "bulk style" (which is normal these days), but the bottles are all squeeze bottles. It was pretty inconvenient to dispense the soap and shampoo when in use. They have smart TVs with netflix and plenty of options, the room was clean and the breakfast is the standard Hilton fare. As I said above, plenty of good eateries and a drug store nearby, it gets high marks for location. If you are particular with mattress and pillows, I'd stay somewhere else. Otherwise, this is a pretty good option for business travellers.

This hotel appears to be newly remodeled or it just opened. The check in process was pretty simple…read moreand painless. The king room was very spacious and clean. We took a LYFT to and from the hotel to Broadway and it was still much cheaper than the parking in downtown. Definitely easier if you plan on drinking. Another perk is parking on site is complimentary. We'll definitely be back!

This is a fairly new hotel in the area. It seems that they are building up hotels in that area. I…read moream not sure if construction is still happening, but if it is and the noise matters, you may want to consider staying somewhere else. The room itself was nice. Checking in was not difficult at all and the staff was great. The only thing wasn't good is the response time in replenishing towels and overall housekeeping. We called early that morning for towels and had to wait hours until we got some. Other than that, the room was clean. The staff was nice and accommodated us by extending our stay.

My husband and I stayed here two nights while visiting Nashville. The bed was decent. The water…read morepressure was nice and plenty of hot water. Is this place super fancy, no. Is the price decent, yes. There's a Mexican restaurant downstairs, which is helpful when you dont want to leave the hotel and you are hungry. The room/hotel does show its age. And let's be honest, previous guests have definitely caused a lot of disrespect to the rooms. Its bound to happen in a party city. The front desk person was nice. And there was sufficient parking.

We waited at the airport for over an hour trying to call the hotel to have the hotel shuttle pick…read moreus up. We called 6 times and even reached out to the reservation side and they called multiple times to reach them as well. They never once picked up the phone. After waiting over an hour with no luck, we ended up paying to have a Lyft take us to the hotel. Once we got to the hotel there was a young boy at the front desk. When we let him know about not being able to reach them for over an hour, he said the phone was forwarded to his dad's phone. When we asked for blankets for the pull out bed, we were told that they were completely out of blankets and sheets. My daughter had to sleep with no blankets on her bed. When we came down the following morning to ask for shuttle service, another young boy was at the front desk. He didn't seem to know the information regarding the shuttle, so I asked to speak to the manager. His dad came to talk to us at that point and when I told him we were unable to get a hold of them at the front desk and had to wait over an hour for the shuttle, which never came, the previous night, he told me that they had given 11 successful shuttle runs the day before and that I must of called the wrong number. When I showed him the number I called, he told me it must be wrong. When I called the number in front of him and it rang the front desk, he admitted it was the right number but made no apology for no one being available to help us. The lack of help when we needed it and then being told it was our fault that we couldn't reach them was off putting. I would not stay at this hotel again and was disappointed in their customer service. A simple apology for our inconvenience would have gone a long way.

I love this new affordable line of Hilton Hotels…read more I snagged my room for under $60 a night with my friends and family deal! Everything was fresh and clean, and my room didn't have an odor lol And everything was in working order. Breakfast consists mostly of bagels and carbohydrates. There are no eggs, but that is fine since it is never great to begin with. I felt safe and walked to a decent steak house that is adjacent to the hotel. Staff was friendly and I would definitely stay again!

I had a terrific stay at my hotel because it's pretty close to all the amenities and essentials you…read moreneed, including restaurants and gas stations. The room was very well appointed and clean. Late checkout was offered, and all the staff were very friendly. It is not within walking distance of the main spots in downtown, but is accessible by Uber. I will definitely stay here again the next time I come back to Nashville.

The employee at the front desk was nice. Checking in & out was easy. The breakfast was decent. They…read morehave a bunch of free parking. My phone reception was bad & their wifi was really slow. Surrounding areas was a little sketchy. You can tell this place is on the older side. The room had a wierd smell to it & you can hear the people above you walking & jumping around.

The hotel was OK, with cavernous and spartan rooms, but our room had a terrible sour smell and from…read more1am to 2am all you could hear were the folk above stomping around. It woke us up. The breakfast had the typical hotel fare. The coffee cups are really small. We should have brought our own.

While the room itself was nice the bathroom is in desperate need of a remodel. Old toilet and old…read moretub with a horrible caulk job. And to top it off there is not a closet so hanging clothes is out of the question. Last but not least on the negative side, the walls are so thin I heard a fly fart in the room next to me, along with all the conversation of the young couple. As for the pros the bed was comfortable and that part looked updated. Breakfast was okay and customer service was good.

Perfect location very clean great nice staff room has plenty space bed is comfortable walking…read moredistance to many restaurants with good food walking distance to a Walmart has work out facility and a pool