Great business. Great people. Prompt and efficient. Good for the community. Highly Recommend! Two…read morethumbs up

They are very professional. At first I was afraid like you know I called more than 20 listed HVAC…read morecompanies in November and who would you think returned my calls? I do have a Lennox system installed and I was pleasantly surprised it is still under the warranty at least for the parts and this guys would take care of the issue. Also the only other company who agreed to have a look were those fellows in pink trucks and oh boy....they charged me like $90 to diagnose what system already self-diagnosed and the only assistance offered was cleaning flame sensor and advising me to keep sucking out the water case it overfills again. However the tech guy left me with same error I expected him to fix. I was very impressed that Carter had all the tools and knowledge to test the system and parts most likely to cause the issue and that the part was promptly ordered. I would prefer them to service our system simply because they know what they are doing and are professional when it comes to the long lost art of communication.

I called around to make a few inquiries. I couldn't recommend this place enough if I tried. I got a…read morequote for repair from another company, which misdiagnosed the issue. Ken came out to inspect the unit and found that the motor wasn't bad; it had just seized. He was able to oil it and break it free from last winter's bondage. Even if it only lasted another season, it was well worth a second look from a trained observer like Ken. The cost for repair?... a service call. This is a company that is ethical, which means even though my unit is already at end-of-life, I'll be calling Ken at Air Exchange first when it's time for a whole new system! Thank you, Ken! And at that, thanks to the whole team at Air Exchange Tech! Referrals are coming your way!

His experience and his ability to help. He was very good what he did, and what he suggested for us…read moreto do in the future.

Danka mini split. works great. summer and winter. nice clean install. looks great. solid…read moreattachment to cement foundation.

These guys came to my rescue! 88 degrees IN MY HOME! During the current heat wave, I knew that…read moremost HVAC companies were overwhelmed with requests. This company made the time to diagnose my problem and do a quality install of a bigger and better AC system than I had previously. They made the time! I am super happy with the honesty and professionalism my wife and I experienced. Thank you Colombo Heating & Cooling.

We made a phone call to RSJ this morning after realizing our AC stopped working. They were so…read morereassuring over the phone and super professional. Not only were they able to come out the same day but they were an hour and a half earlier than they anticipated. The unit was fixed within the hour and we have AC again. Will definitely use their services again and recommend them to anyone! Thank you Dakota!!

RSJ Mechanical earned our trust from the very first call. Their excellent reviews led us to contact…read moreSteve Winn, the Service Manager, for an evaluation and bid. Steve's positive attitude, problem‑solving skills, and willingness to work within our budget were extraordinary--qualities rarely found in customer service today. Our home presented several unique structural challenges, yet Steve approached each one with confidence and creativity. His crew was fast, professional, and patient, taking time to answer even our odd or off‑the‑wall questions. When an unexpected structural issue came up, they immediately worked together to find a safe, professional solution. Their teamwork and genuine care made us feel like family, not just customers. After installing our one‑of‑a‑kind air‑conditioning system, the team returned the next day to ensure everything was running at 100%. That level of follow‑through is exceptional on its own--but it didn't stop there. A week later, Steve called with news that truly amazed us. On his own initiative, he contacted the Rocky Mountain Power Wattsmart Program on our behalf, and we were approved for an incentive that helped offset the cost of the rewiring and installation. Who does that? It was an incredible act of service and integrity. Steve Winn and his team are, without question, #1 in Idaho. Their professionalism, kindness, and dedication made a difficult project feel manageable and even uplifting. Sincerely, Two grateful old folks from Shelley, Idaho David and Karen Petersen

I've lowered my overall review from a month ago. Don't get me wrong, I'm still very satisfied with…read morethe service guys that came into my home to inspect and install a new furnace. But overall I've become disappointed with their service. Customer service is null and void. I'm not even sure they have a customer service. I've been from sales associate, who was very honest seeming to the furnace installation guy. But now they have sent in an inspector to check the overall installation and safety. Not exactly OSHA but, not even sure who the guy works for? So he came in to look at and inspect the furnace in November. He did a thorough job, seemed to take his time, took a few photos checked for gas leaks, flame and air lines and leaks. He said when the flame kicks on it does so with a forceful whoosh.. I told him that yes...it is very noticeable and that it sounds like someone opening up the front door. At first it was scary and disturbing. At first, Right Now Heating and Air was very interested in our satisfaction with the unit. They called me (once) to see if everything was working good and up to par. I mentioned at that time about the forceful sound it makes when flaming up. They asked if I'd like someone to come check it out. I told them not at this time but possibly later. Now this inspector notices the issue and brings it up. The inspector also noticed that we don't have any carbon monoxide monitors. He promised that he would have Right Now Heating and Air bring us a couple of CO2 monitors when they come to fix the issue. It's now the end of December and I have not heard anything from them yet. I've texted 3 times asking them when they would be coming. They say "soon".

Right now was fast and efficient in replacing our air conditioner and heating system. They we…read moreprofessional and responsive in the replacement and installation of our units and were readily available on follow up to fix a few minor issues following installation.

Stay far away from Barlow's. Last August I spent 4k on a new water heater. This July I started…read morehaving problems. Thinking I had a warranty I called them. Sent hugh out, he was so busy looking at my tits and rubbing up on me, he knocked a plant off my porch, broke my plant and other ornaments. Then took the door off my water heater, said, nothing was wrong. Put door back on and left. Meanwhile, bending the crap out that. I forgot to mention that my gas bill also jumped out of nowhere, in July! But nothing is wrong. They charged me $116!!!! For what, to be sexually harassed and my property destroyed. Friday I get home late hear, the water again. Call the office several times, leave messages. Following Monday afternoon, hugh comes out again, does more, this time. Tells me that I don't have a warranty and it's $116 every time he comes out. Wait, what? I was never informed about this. And again for what? There is the consumer protection act, Barlow's was required to tell he about the fees, because I don't have a warranty,bi have the right to have any company come out. Which is exactly what would have done. Luckily I record everything, so I will fe filing complaints with the state, the BBB, and any other agencies that I can. Sexual assault is never okay, but this, this, is beyond. I guess, that grab 'em by the pussy mentality is alive and well, in Pocatello. Buyers be ware. *No I'm not fixing mistakes, takes too long to edit. I also tried to post pictures, but they wouldn't load.

2022 - Installation without a permit. I had a AC unit under warrant. It was removed from my…read moreresidence without my consent. I never called the business for a new AC unit. I requested the permit from the city inspector 2025, it did not pass inspection. The unit is still not fixed. Sent to collections 3 yrs later. No contract with my signature.

Air Force One replaced my old furnace and air conditioning units with new ones. They were very…read moreefficient - came to look at my units right away and did the work the next day. They had a great team.

Tom put my furnace and air conditioner in my house in 1998. He is a fair and honest business man…read moreand has always done a great job with me and several other building contractor here in Pocatello. Highly recommended! Andrew Aslett

Full A/C and Furnace replacement. These guys were highly recommended to me by a trusted SME. They…read morewere exceptional to work with. Cole, Jesse, and Jonathan were all friendly amd respectful. Handled challenges of my old home like the pros they are. Did not cut corners and offered a great value. I would highly recommend to anyone in the Idaho Falls area

Good find on the APEX uncle!! He was fantastic!!…read more I'm so impressed that the first thing he did was clean the thing up and then told me how often I should clean it and that I can have it serviced and cleaned but this is all I had to do to clean it myself.