Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

Knows where to go and how to get there. Car was immaculate and very high end. Serves free…read morebeverages, even on a short ride. Very courteous and professional. Safe driver and very good driving in NYC. Lots of fun Also, he can do airport runs which is great.

Late pick ups. Missed pick up. Inexperienced drivers. So disappointed - long time customer but…read moredoubt I'll go back

The absolute best transportation experiences I have encountered. Worth every penny. The drivers are…read moreALWAYS polite, kind and extraordinarily helpful to this 80 year old with my bags, going in and getting someone at the airport with the wheelchair I reserved and making sure I am safe with curbs. They are truly the best.

This woman dispatcher told me around 7am Sunday S.Norwalk I don't have a cab in your area ,…read more"What dose that mean ,how long " woman- duhhh,a,da,a a,a " all morning till noon ,hello,hello " W- I don't a,well,a da ,a well I guess till whenever. " Good Answer, guess I won't save this # Stuck at Bus depot in pouring rain after overnight shift walking my dog ,didn't see the weather moving in,my bad ,however Norwalk Taxi ,didn't have a clue if they had a car for me till God knows when ,got a plastic bag from 2 nice ladies at laundry Matt, walk the mile or a little less.was willing to pay $5 + give a tip ,never going to think of them as a emergency, or positive, phone # and cash no problem ,CAB ,hashtag fucking problem

Nice dispatcher, very accommodating. Taxi was quick to arrive at Norwalk train station to take me…read moreto the aquarium. Very nice driver and a clean car. Highly recommend.

Despite a miscommunication- they ensured that I had the most comfortable and safest transportation…read moreto my doctors appointment. Rudy was so professional, friendly and kind and the office was so sweet even when I was having a bit of a meltdown. Would definitely use again!

From the owner: At R&S Transportation Services, we believe in providing clients the high quality transportation…read moreservices that are tailored to suit their needs. Our job means a lot to us, we are aware of the positive impact we're making on our customers lives.With a large fleet and in-depth knowledge of Fairfield County, CT, and its surrounding areas, we’re dedicated to offering diverse and specialized capabilities that fit your ever-changing needs. Our full range of services are designed to provide the most comfort to our clients.

ABSOLUTELY NOT !! My grandmother hired them to drive 14 of us, with two babies, in a coach bus to…read moreour vacation. They sent a party bus, claiming their coach bus broke down; on, that's fine things happen, right? However, the party bus is not child safe, could not have babies in their car seats as was not able to hook up anywhere. And it all goes downhill from there.... 1. We had to take baby wipes to clean the inside as it was filthy!! Sticky, dirty, it was appalling. 2. The suspension on the bus needs to be checked. While holding onto the babies, we are being jumbled around the seats, often being bounced into the air. 3. The shades on the windows do not work, as they would not pull up and when we tried to they would get bunched up. 4. The wires for the lights in the ceiling were exposed, just waiting for someone to grab onto them. 5. We found opened bottled beverages all over the bus; water bottles and alcohol. Great for kids right... 6. We found broken glass inside the drink compartment and across the window sill. We cleaned it up to avoid anyone getting hurt. 7. When picking us up after vacation, the drive was an hour late. They claimed because of the storm the night prior, the driver was behind... ? Anytime we called for an eta we were given "12 minutes away," "6 minutes away," "20 minutes away," and so on. If you have to be somewhere at 9, leave early to accommodate traffic. 8. The driver was texting and driving!! When we called the company to report him, they immediately backed him up saying "oh he's using his gps on his phone." I have attached the photo we took of him to this post... very clearly texting as you can see the keyboard of emoji's and call button in the contact he's texting. When my grandmother wrote a bad review, they have now blocked her post and her from their Facebook page, AND started harassing her with texts and phone calls. Apparently the owner will be calling her on Friday to hear her out. But then why can't her post be up...? No wonder they have a 5 star review, they delete the bad ones. BE CAREFUL HIRING THIS COMPANY!!

Driver stood us up. Had to cancel flight & rebook-at our expense. Very disappointed in this…read moreservice.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

They were great. Picked me up to get my car after getting new tires. Very nice driver. Less than…read more1/2 the cost of Uber. Thank you Yellow Cab!

Called for a taxi to the train--never showed up!! I call to find out where it is and they tell me…read more"we can't make that trip". WHAT?! Then why did you take the order? They put me on hold three separate times and finally end up telling me that the taxi is "close". Well 15 minutes later and still no taxi--no we are going to miss the next train, too! no apology. No honestly. DO NOT USE THIS COMPANY

Found this car service through a local FB page ...& so glad I did. I've worked with countless car…read moreservice companies on the west & east coasts so have an extensive experience with the good, bad & the ugly. This car service is beyond good,.... they're great. Very reasonably priced, pleasant service, reliable, cleans cars & very pleasant drivers. Highly recommend!!

HIGHLY RECOMMEND…read more The driver (Derrick) picked up my elderly aunt in West Haven and dropped her off to us in Queens for a family funeral. We were coming in from out of state so getting this squared away was a priority. He was communicative and on time, the large black SUV was clean and comfortable, the driver was nicely dressed and SO KIND to my aunt! I am so pleased and we will definitely use his services if we ever need a ride from CT again!! Also- this service was significantly cheaper than the others. Some of the other companies may have been a different kind of service (like a legit limo) but this was perfect if you need a clean, professional ride to/from the airport or events.

I booked a car to pick me up at the Westport train station. They had the train arrival time for…read more4:41pm. The car did not come. I called and was told 5-7 minutes. 15 minutes later it was not there. I called again and was told the driver was around the corner and to be patient. I was told that I could wait or "just call an uber". The taxi company actually said this. The car never came. 40 minutes later the car was not there. The person answering the phones let the phone ring with every call. They saw the caller ID knowing it was me asking for the car. No answer at all. No taxi ever picked me up. I'm actually shocked at how bad this company is. NEVER use this taxi service.

Called dispatcher who was friendly and taxi came promptly: 5 stars for that…read more Taxi driver took the scenic, slow route to the train: 1 star for that (one star for getting me there). Off the top of my head, I knew four different routes, and he took the slowest, longest one. He knew I was local -- which made it more frustrating...and insulting. Fare was too high: 2 stars for that. Even if he went the non-slow route, it would have been twice what Uber charges. I would only use this service in desperation.

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.