This review is not for this specific agent, it is for GEICO car insurance Costomer Service for…read moreTowing cars. I had an appointment for today between 7-9 am but nobody came to tow my car and even they didn't give me a call. At 9:30 I reported this, I was told that they come in 9 min, but nobody came.I called again at 10:30 was on hold and talk to them for almost 15 min and my call disconnected. I called again and explain from the beginning for another insurance expert, again for 20-30 min talking and holding but disconnected again. Called them again and explained everything from the beginning for 4th insurance expert which took 33 min and finally she said my appointment is cancelled with no reason and she gave me a new appointment!! Zero star for GEICO car insurance services.

They were very unprofessional over the phone. I spoke to two different people, and neither one of…read morethem explained the policies to me. Eric Mays spelled my name wrong when I spelled it out for him. He didn't explain anything to me, but I called another location and they were much better.

Alexis was excellent throughout our home buying process. She was responsive, patient, and very…read morehelpful during a stressful time when a lot of moving parts were changing quickly. She helped us get homeowners insurance with windstorm coverage and bundled it with our auto insurance, and she stayed on top of everything from quotes to documents to follow-up. What stood out most was how available and engaged Alexis was. She worked with both me and my wife, answered our questions clearly, adjusted quotes based on our needs, helped explain flood coverage options, provided next steps, and kept communication moving with our lender during closing. Even when our loan situation became uncertain, Alexis was understanding, reassuring, and continued to help us navigate things professionally. Alexis made a complicated process feel much more manageable, and we really appreciated her responsiveness, professionalism, and care. I would absolutely recommend Alexis to anyone needing home and auto insurance.

Recently looked into 2nd house as investment property and had so many questions as this was new to…read moreus. Mary Elizabeth Walker at Albright Family Insurance representing Allstate was very knowledgable and informative. With her expertise we eased into the proper insurance coverage treatment for our purchase and closed on the new property in another county today! We would not want to deal with anyone else. This company already handles our current home and has been our go-to people for Auto insurance as well. Best competitive rates around. We are in good hands indeed!!

The customer service here is great! Maria listened to my concerns, and helped me get a better rate…read moreon my car insurance. The process was smooth and easy! Highly recommend!

The Judy Wiggins Agency has top-shelf service and saved me a lot of $$$ on my auto insurance, even…read morewith two kids! Plus, Judy herself is a genuinely good person who constantly gives back to her community. I switched to Judy Wiggins Agency after being with another agency 25 years and haven't looked back.

Called Insurance Plus Agencies LLC in Pearland for a non-owner auto insurance quote…read more Karina collected all my personal information, ran it through their system, and only then returned to say she couldn't help me because the policy 'doesn't cover anything. When I questioned why this policy even exists, she argued instead of explaining or offering alternatives. She could have been upfront from the very first moment I asked about it -- instead of wasting my time with unnecessary personal information. Extremely disappointing and unhelpful customer service. Buyers, be aware."

Got a new rv policy thru Insurance Plus Agencies. Scott was amazing! I felt comfortable and not…read morerushed thru anything. I asked all the questions I had, and Scott was happy to answer it all! My policy is cheaper than my previous provider Geico. I am happy with it. I will return to get more if needed! I highly recommend Scott Thomas at the Pearland location!

Sally and her staff are great at finding exactly what insurance each person needs whether it be…read morelife, commercial, auto or recreational. The really care about their clients and make the necessary process smooth and seamless. Very glad to have her and her team in my corner.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Pearland, TX area since 2010, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.