Brittney was so helpful and patient! I had a great experience overall with her help and she got me…read moreall the things I needed

Brittany was efficient, timely and helpful. We're glad to have all our vehicles, including our golf…read morecart with State Farm.

Jordan was my agent for the last five years before moving. He financed two cars for me. Did my…read morehomeowners and both cars. And my wife's jewelry. He is the BEST agent I've ever worked with and I've been a client for 10+ years. 100000% the best.

Jordan and all of his employees are some of the most personable and helpful people ever! He is…read morealways looking out for the best interest of my family and I and I honestly consider him more of a buddy than my insurance agent! Never, have I felt that they were trying to overcharge me, or sell me something that I didn't need. He will certainly be our agent for as long as possible.

Nothing but good things to say about Bill Price. He's an upstanding citizen of the Grassland…read morecommunity with a wonderful family.

Bill Price has been my insurance agent for more than 12 years. He is as fine as they come and I…read morewould recommend him to anyone for any insurance needs.

I have two vehicles and have been so challenging in finding the exact coverage I want that fits my…read morebudget between the two cars. He was so patient and continued to send me over quote after quote until I was happy. So far so good!

I wished we had known about Mr. Mark Chamberlain way before our other agents. He's super…read moreresponsive, knowledgeable, respectful, hardworking, and very communicative. He always goes an extra step in making you feel comfortable with your decisions as he helps you find the best insurance that fits your needs. He's been really helpful so far.

Recently relocated to Williamson County and was fortunate enough to make contact with Steve Emley…read more Steve took care of all of our home and auto insurance needs. Found him to be professional, thorough, efficient and a pleasure to deal with. Would not hesitate to recommend him highly.

From the owner: We are a family owned independent insurance agency based in Franklin, TN…read more The mission of Johnston & Associates is to provide the most comprehensive insurance solution for our clients - with an eye on your bottom line. As an Independent Agency we'll make sure you get the best insurance - at the best rates. And no one beats our package discounts! We take great pleasure in creating an efficient and friendly customer service experience. At Johnston & Associates, we're not only committed to earning your business, but to keeping it. Our agency serves the community by valuing and honoring the people who trust us with protecting their assets - our clients. We believe in being a positive influence in our community. Scott has given his time to several local ministries including Restore Ministries, Second Harvest Food Bank, GraceWorks, the Nashville Rescue Mission and the Family Foundation Fund.

Working with Rob has been a great experience! He answered all my questions, helped me get the best…read morecoverage on my home and car, and was prompt to respond. He was knowledgeable and friendly and I highly recommend their services!

I've done my business with Chris Jones for several years now. I was previously with GEICO and…read moreChris' agency up and called me one day to tell me what my auto-insurance rate would be with them (a BIG decrease from what I was paying), and I have ever since been with them. I now also have several other policies I've moved over to them (because it is comparable/slightly cheaper with State Farm and just more simple to have it all under one roof). I've been very pleased with all the service I've gotten from Chris Jones and his office! I highly recommend reaching out to them if you are with one of the bigger, commercial insurance companies just to get a quote. Even if you are with another company, I think the friendliness and kindness of the associates that work with Chris are worth switching agencies.

Fantastic experience with these guys. I had any questions answered & I was given many different…read moreoptions for the needs I had for my insurance. The best part for me is when I had a question about my home insurance transfer & my escrow account I was given the answer & that's when my agent was out of office. He also followed up with me a couple of days later to make sure any issues had been taken care of & that's just him following up without any other type of phone call from me.

In a nutshell, if you need insurance, you should call this outfit. You will be glad you did…read more When it came time to renew all my coverages, I'd heard about Erie, so when I called around to get competitive quotes, I included Erie in the pack. As it turned out, I got the best quotes from these guys. Owen Zdunski, the owner, helped me with a ton of questions I had, and then gave me a bundled quote that even beat Travelers and USAA (my two lowest quotes from all the others) by quite a bit. I liked talking with him because his explanations were clear and he was willing to "check with the home office" on issues he couldn't answer immediately, doing so and getting written answers back to me quickly. He was happy, humble and helpful. You will enjoy talking with him too. Also, I HAVE NO IDEA WHY YELP SHOWS ME TO BE A CALIFORNIA RESIDENT. I am not. I live in Brentwood , TN.

Hit by a Trexis insured driver on April 30th. Myself and the other driver were cordial with each…read moreother, exchanged insurance info and got a police report filed. Got home and called my insurance company. Then I Google "Trexis insurance reviews" and my stomach sank. Gotta admit, its very sketchy for an insurance company to have no social media presence in this day and age. I braced myself for a hassle, and accepted that I might have to file through my own insurance. But honestly, things with Trexis went fairly smooth. They sent me a link to a website through which to send photos of the damage. Within a week, the vehicle was declared a total loss, and the claim was forwarded to their total loss department. Made me a very fair offer. Minus one star because things were kinda drug out at this point, and I had to act as a go-between between Trexis and my loan company more than once to get things moving. Not sure on which end the miscommunication was happening, but somebody definitely dropped the ball more than once. But in the end, all was resolved. Finance company received the payoff on May 25th, and I received a check for the balance two days later. Not the smoothest of procedures, but far, far better than I'd feared. Calling it a win. Edit - I feel I should point out that I have a family member with a spare vehicle that I was able to borrow, so I didn't bother with trying to get a rental. That may have played into my positive experience. Not changing my star rating, because thats based upon my own experience, but in the name of full disclosure, I thought I should clarify this point.

I had an accident involving a TREXIS insured driver, worst customer service I ever dealt with. They…read morewould not answer emails or return phone call. They shorted me on the payment. If there was a lower then one star rating I would give it.

I moved my business over to Keith Wainauski and Farmers Insurance a few months back and it has been…read moregreat. Not only was Keith able to save me a lot of money but he really knows how to take care of his clients. An insurance policy is only as good as the person taking care of you and I know that my family will be well taken care of with Keith as our agent. I would recommend everyone to contact Keith to see if he can save you some money.

I had been with another insurance company for over 10 years. After getting to know Keith…read moreWainauski, I switched my policies over to him because I am confident in Keith's dedication to taking care of his clients. He saved me money too!