Ok so...... we are having some small issues so I called them out to get an estimate. Super nice and…read moreknowledgeable on the phone. And the second they got to my house it was all down hill. Side note (I'm not fat shaming or old shaming!!!! But a much MUCH larger much older gentleman has no business going up a ladder into my attic that has no support and he could barely breath. And didn't even make it up there). he comes in my door with at least an 8 foot ladder and says "I'll do my best not to mess up the walls". I laughed a bit and said "please and Thankyou. We just had them all painted." SIKE! At least 10 spots on my wall that the paint is chipped off, dented, or scuffed. He didn't not even apologize or acknowledge that he messed them up AT ALL. I brushed it off because when I lose it I LOSE IT! Took a deep breath and trucked on. I was telling him about another company that came out and quoted me and he proceeded to tell me he couldn't come near that price but their company was better. That's fine. Everyone thinks they are the best. That's business. Understandable. He kept going and I kept my mouth shut about the walls for as long as I could. He goes outside to look at the roof and said he had to meet up with a coworker later and he would give me a call. At this point I want him gone now! So I was very short but remained polite and told him to have a good day. I'll be in touch. So I go inside and go about my day. I'm sitting on my couch and here he goes walking by my window measuring my house. Then I lost it. I opened my door and said I don't want your business please leave! He laughed. I slammed the door. 3 minutes later he calls me. I answered and hung up and told him to leave my property now or I would make him come inside and fix my walls (I have paint). He finally left and I called my mother and explained everything. She was even more mad then me so she called the company. She said they were very apologetic and would fix the damage. She told me that they would call me ina few minutes and ask some questions etc. THEY NEVER CALLED . SO.... if you want more damage done to your house then what you called them to fix by all means call them. If not Young's roofing or Crosby is a safe bet. Didn't have any issues with their quote at all. Sorry for all the grammatical errors and what not. I'm upset. We just got our dream home with some minor fixes needed. And now we have more. YAY UPDATE: my husband decided to call them after they didn't return our call as promised. He stated that if I wanted them to come out and fix the damage, I started out on the wrong foot by writing this review.... ARE YOU KIDDING ME?! I STARTED OUT ON THE WRONG FOOT?!?! So we hung up. Words can not describe my emotions right now. UPDATE #2. They called back. They want to resolve the issue. Great. That's awesome. But he kept mentioning this review and how he didn't want it here. So do they want it fixed for us? Or fixed for their reputation? Who knows??? Well on the phone my husband was asked "if we fix the damage will you consider changing/removing this review" THERES YOUR ANSWER........ we will be fixing it ourselves. It's not like it's an expensive or hard fix. No need to hire the original painters to come fix it. It can be fixed with paint and spackle. But that's besides the point. It's the integrity behind it or lack there of. So to the workers reading this. Don't bother calling us again... we don't want your business or your damage control. Here's my final review. And here it shall stay. My recommendation is work on your choice of wording when speaking to a customer, especially in a instance like this. OMG WHAT A BLESSING! CALL SOMEONE ELSE FOR YOUR NEEDS. I CANT ADVERTISE THE BUSINESS HERE OR THEY CAN REPORT THE REVIEW. THEY CAME OUT ALREADY. SAME DAY. AND TEMPORARILY FIXED THE LEAKING PIPE BOOT UNTIL IT DRIES AND CAN BE FULLY FIXED/REPLACED. ALSO MADE US AWARE OF DAMAGE WE DIDNT EVEN KNOW WE HAD. WE LITERALLY HAVE A HOLE GOING INTO OUR ATTIC. HAVE A BLESSED DAY

Fantastic Service! These guys are courteous, professional, and efficient! I highly recommend…read moreSouthern Roofing! They are also family owned and operated!