Brought my children to this location. I was greeted by Dale who was very personable and helpful…read more Both kids were given physicals by Shauna who is knowledgeable and has a great bedside manner. We will be back to this gem in Dade City.

From the owner: Pediatrics, Primary Care, Health care clinicread more

I had a very disappointing experience with Premier Community HealthCare, New Port Richey Family…read moreHealth Center. The providers refused to properly evaluate or help my child, who developed chronic migraines just 10 days after a car accident. Despite the seriousness of the situation, they declined to refer us for any necessary diagnostic testing and stated they could only order basic lab work. It felt like the medical staff were not equipped to handle conditions that go beyond routine well-child visits. There was no effort to investigate the underlying issue or provide appropriate care. On top of that, the wait time was unacceptable. I brought my child in and waited for about an hour between the lobby and the exam room. After we were denied help, the front desk staff appeared to be laughing and chatting casually, showing a lack of professionalism and sensitivity given the patient's condition. Overall, this experience was frustrating and concerning. I would not recommend this clinic if your child has a serious or complex medical issue.

They forced medication down your throat saying it's impossible for you to live without it blaming…read morechemicals in your brain... Then when you simply need a career they refuse to fill out the paperwork saying you take a pill before bed and have been driving fine. O lifetime accidents driver of 22 years. And teresas excuses change like the weather. She gets lower case letters bc she doesn't deserve respect. Piece of trash human acts all tough and condescending behind that plastic in the office but I'm sure is a complete Karen out in the real world. Piece of trash human she deserves zero compassion or medical assistance when she's an old person in 5 10 years and is all geriatric.

My recent experience with this Tendercare Pediatric office was an awful. To begin with, they…read moreovercharged me for a simple routine well visit, which immediately raised concerns about their billing practices. When I decided to call their billing department for clarification, I was met with astonishingly rude and sarcastic behavior from the person on the other end of the line. Instead of addressing my concerns professionally, they condescendingly remarked that visiting the doctor's room doesn't grant me the right to know what I'm being charged for. This kind of attitude is not only unprofessional but also unacceptable when dealing with healthcare billing. It's a basic expectation for patients to have clarity about the costs associated with their medical visits. The dismissive and disrespectful tone from their billing representative was really disappointing and made me change my primary doctor for my two kids because it was not the first time I had to call for extra charge.

My family and I moved to Wesley Chapel from New York City. We are full aware of the type of…read morequality care from pediatricians. Dr Raguthu is great! She is very personal and cares for your little ones. She is very easy to communicate with and we're so happy to have found her. My newborn will be going to be seeing her moving forward. She takes the time to accommodate your busy schedule and fits you in for those emergencies where other doctors wouldn't. Her assistant pediatrician is also great and that makes this place a win-win! Dr Raguthu was there for my family and I when we needed her for an emergency. Thank you!!!

My husband Monroe has been in pain since November. He did not get positive results from his…read moreprimary physicians so I referred him to Dr. Tom. Best thing I could have done for him. Dr. Tom reviewed his CT scan, treated him at the office and referred him to Pain Medicine. Dr. Tom and his office set up a meeting for Monroe with Pain Medicine for that day. Monroe and I drove to Tampa and were seen within minutes. The result, Monroe is scheduled for injections into 2 levels of his Lumbar spine which should help with this horrible pain he has been living with for so long. I have been a patient of Dr. Tom and can personally speak of his experience and bedside manner. Literally, I have walked into his office limping and crooked and walked out strong and straight....nope, not exaggerating. I am thankful to Dr. Tom and appreciate the time he spent with Monroe listening to him and reviewing his images. He is a great person and a great doctor. Yolanda & Monroe G.

I have called this office numerous times and no one ever picks the phone up, nor do they return…read moreyour call. I am not pleased at all with their customer service and will be seeking treatment elsewhere.

Premier has come to my rescue in this time of need. Be sure…read moreto check in online and arrive to your first appointment half an hour early and all subsequent appointments 15 minutes early. They know what they're doing. They are very concise but don't dismiss me. I am enjoying their services more than a previous health care facility that did not treat me well at all. It's a bit of a drive for me but worth it. Thank you, Premier.

Had to take my son to this office for the after hours urgent care. My wife was told during the…read moredaytime that they don't take appointments for after hours until 5:30pm. My wife called at 5:30pm on the dot and were somehow given an appointment and hour and ten minutes after urgent care opens. If their hours don't start till 5:30, how do we not have one of the first appointments?

Do not go to the Wesley Chapel office. They're always so far behind. Very poor time management…read more Currently waiting 58 minutes past my appointment time which conveniently gives me enough time to leave these reviews! Thankfully, this is not my home office or I would be changing companies completely. I'll drive to a further office next time I need a lactation consultant or an ear piercer. I'd probably save time.

My son is a patient of Dr. Manish Shah, and I have to say he has been a positive influence, always…read morechecking in on him and providing exceptional care around the clock. The office experience has also been great--scheduling emergency appointments or adjusting existing ones has always been hassle-free and efficient. I would highly recommend Dr. Shah for babies due to his compassionate care and dedication.

First, Janae Tomkins is absolutely great. However, the practice is trash. I called for an…read morealbuterol inhaler refill in January, and because I hadn't been seen since my physical in May, I had to make a follow-up appointment. During the appointment, Janae and I spoke for about 15 minutes. I told her that I'd make an appointment for my annual physical in May. I went to the front desk to make an appointment for a physical and was told that the appointment that I just had was a physical. I called the next day to clear up any misunderstanding, and make sure my insurance was billed accordingly and was told by the receptionist that she would check "with the office". She called me back and informed me that, because my insurance wants people to have physicals at the beginning of the year, it was a physical. I then told the receptionist that I normally ask for full bloodwork to be ordered at my annual physical, and that I'd like an order for bloodwork. The receptionist then told me that I'd have to make another appointment to come back to the office before an order for bloodwork would be written. It's not unique to this office, but the entire healthcare system is a scam, one which this practice fully embraces. It's built upon making patients unnecessarily, and repeatedly, come in for appointments for the purpose of billing insurance companies.

We liked the doctor very much but because of the front desk lady we don't want to go back there…read moreanymore.

My three children and I love small world pediatrics. The physicians are wonderful and they really…read moreget you in and out quickly. I really don't dread when I have to take them to the doctor! Thanks k you Dr Silva and Dr Jimenez!

The entire staff are amazing!!! They know all about my children when I call and I feel like they…read moreall really care. Neither of my children were just a number to any of them and I can't can't emphasize enough how much they all made a super human effort to help me get what I needed done for my special needs child.

So sad! They used to be amazing- not anymore. Completely unable to take responsibility for their…read moremistakes. Unable to say a simple "I'm sorry". They have gone downhill, big time.