First rate modern service with very helpful pharmacist. 24 hour prescription machine is a great…read moreinnovation

Unfortunately I apparently cannot give 0 stars. I phoned…read morethis pharmacy between 9am and 9.30am on Wednesday 12th November 2018 to check that a due prescription from the adjacent surgery had been passed over to them to be filled, and to make arrangements to collect it later that morning or failing that, when they reopened after lunch at 2pm. I was told by the young lady who took the call that they had received the prescription that morning, and would be starting to fill it right away so I could collect it as arranged. When I duly arrived around 11.20am, the prescription had not been done, and when I tried to explain what I had earlier been assured of on the phone and that I had a taxi waiting for me outside, I was subjected to a vicious verbal tirade from the owner of the business, Mr. T. Singh. He ranted at me asking me several times did I expect him to magic the prescription out of thin air. His whole manner throughout the incident was menacing and bullying. He also made made it clear he did not care about the taxi I had waiting. I insisted that I had an arrangement to collect my medication. He then went off to find the person who I spoke with. An individual who claimed to be the party with whom I had spoken on the phone was produced. She claimed I had only asked if the prescription was there. I knew that was a lie and told Singh that. This produced a further threatening tirade against me, insisting I apologise for what I had (truthfully) said, which I refused to do. He then refused to give me my prescription back so I could take it elsewhere. I should mention here that I am an elderly man, over seventy, with serious life-threatening heart problems for which I am highly medicated. I am also an insulin dependent diabetic with potentially life-threatening complications. Singh was fully aware of this obviously, but did not tone down his verbal assault in any way. He eventually grudgingly gave me back my prescription and I then left to explain the long delay to the taxi driver and ask him to take me to another pharmacy some distance away (substantially increasing my taxi fare). I intend never again to step into this man's pharmacy and would advise others to avoid it like the plague.

Very helpful staff who are knowledgeable. Good stock for a small pharmacy. Only drawback is they…read morecan get quite busy, so you might have to leave prescriptions & collect them later. Or have to wait a good while if you need your prescriptions earlier. In my opinion, this is a small price to pay for a trust worthy service. Open Monday to Friday only. Closed on both Saturday and Sunday & Bank Holidays. So ensure you leave adequate time from dropping in your prescriptions prior to collecting them. Prescription Collection Service available for local surgeries. Ask in the Pharmacy for details.