I called after following one of their trucks. Very good to deal with. Made an appointment and Gabe…read morewas here on time. The did the estimate along with the insurance adjuster. Recommended the perfect shingle system for the house, repaired some damaged plywood, added roof ridge and cleaned up completely. The crew was here early am and done by 5pm.

Today inspector roofing was working around the corner from our house and while we were driving by I…read morestopped and asked them when they could come look for a leak in our roof at the fire place. They said we are almost done here we can stop by in a few minutes. They arrived and right to the roof and after checking out the problem area came up with a repair to fix the problem. When we have our next heavy rain I will report back to them if that totally was the fix. My guess it will be. I do wish I knew about these guys when I was in need for a new roof because they are knowledgeable and professional.

We had an overall good experience with this company. communication was generally good and our…read morerepresentative, Kewan, kept us informed. They even handled our solar panels well. The only complaints that we have were with the actual contracted roofers. There was damage to window screens, damage to flower beds (the roofers could have avoided the flower beds), and cigarette butts left all over our yard. The damage to the window screens was repaired the day of but it was done poorly (bending of the screen frame). After coordinating with modern roofing the window screens and frames were replaced. They were very easy to work with.

The man who helped me on the phone was very nice. Very helpful. They gave me a quote- and I paid…read moreit in FULL. After, they charge me several more thousand dollars ! Insurance did NOT cover all of it. I came out of pocket for that additional SEVERAL thousand. They tried to gaslight me into thinking otherwise. Just be prepared when dealing with anyone during a crisis. Companies will take advantage of you and then you pay way more than you thought. It wasn't about not understanding insurance for this. A simple call telling me would have been nice to let me know before hand. And from talking to others and one person here, it seems to be the trend for this company.

This review is one I've put off for a few months. Not due in any part to the business, but the…read moresituation that brought about my interaction with them. Hurricane Helene (9/26/24) caused monumental damage to this community, and unfortunately to my house as well. Though my backyard fence took the brunt of it all, my roof also experienced the results of high winds and flying debris. And so, with shingles missing and small holes now present, it was clear a new roof would be required. I was one of many homeowners reaching out to literally every roofing company, via Yelp's Request A Quote I might add, and one of the responses came from Southpaw. The quote was on point and the timeline (in a single day) was exactly what I was hoping for. They communicated with me that they would be dropping off the shingles the evening before and sure enough around 7 pm a truck, with pallets and forklift, arrived. The team member sat the pallets to one side of the driveway so I was still able to park on it as well. And soon after sunrise the next day, the team arrived. Ladders went up and shingles came flying down. Before I knew it the sound of hammers on the roof began. They were there to work! Around 3 pm I went outside to get the mail and saw they were almost finished. But the weather had other plans. Rain soon followed. They were quick to cover the last section with tarp and waited on my front porch for almost a hour till the rain subsided. And then they got it done! While two were on the last section, the rest of the team were cleaning up the back and front yards. And let me tell you, it turned out beautifully. I hope I don't require roofing services anytime soon, but if I do I know who I will be calling.

Highly recommend South Paw roofing!! From the initial call and estimate to the cleanup after my…read moreroof was installed they were outstanding!!

We got our roof done in November 2023. This company did a horrible job on our roof, it was leaking…read moresince we got it done. We reached out in June of 2024 to have them come and look at it. It took them almost 2 years to come and look at it and by the time they came to look at the damages it was June of 2025. They came out and told us the owner would have to come look at these damages, he never came so we reached out again in October of 2025. The finally came out well over a year after we initially reached out. They said they wouldn't fix the damages because they were "caused by the hurricane". We told us we reached out in June of 2024 which was before the hurricane. He couldn't show us the "damages" from the hurricane. He refused to even look at the roof. He didn't get on the roof, couldn't show us the damages "caused from the hurricane" and completely refused to help at all. Told us to take him to court. Horrible company. Wouldn't recommend them. From the workmanship, to the people in the office, to the owners. They will do a bad job then refuse to help afterwards. The owner is extremely condescending and refused to help from the beginning.

Outstanding roofers! They brought a huge team that got the entire job done in a day and a half!…read moreThey prepped responsibly, cleaned up well, and put all my outdoor furniture and decor back where it goes!

RCS is very responsive and knowledgeable in the business. Their work is top tier. I have used them…read more multiple projects ranging from roofing, windows and siding.

Do I have to give them a star? Even one is one to many. In the beginning of our talking about the…read morejob, it was we will take care of you. We'll get right on it. Our experience. Then the work started. Without saying they were here, no hello or word they were on there way. The deal was to look at the job and talk if it was a patch job or more, and what would be done. No talking, No hello, no word they were even here. They just jumped on my roof and from a nail holes leak they had a 2ft sq hole with no roof tiles left. I ran outside to talk to them but they were leaving driving down the road. I jumped on the phone to call the person I set the job up with to say "WHATS GOING ON" He said he would call them and let me know. I had many things at the time I could and did say to myself but will not get into here. Come to find out the two men that were on the job did not speak English at all. I ask the office to send a English speaking employee but Noone showed up. They completed the job and took pictures. I was not happy with the work and asked for a forman to come check the work. No one were showed. A few weeks later I got a phone call demanding to know why I had not paired. My answer was you have not sent the bill or a forman to check the work. To end this long story save yourself a headache and check around for a good business that sends English speaking employee.

Sean was very professional and helped me out with some repairs needed on roof damage caused by the…read morehurricane we had. He got up on the roof within 24 hours of me calling him and gave me an estimate on two different roofs that I needed him to fix for me. He explained what the cost was going to be for materials and he actually met me at Lowe's in order to pick up the materials and I could pay for them there. It was the next day when he was able to complete the repairs on both roofs and I just had to pay him for the labor costs. He takes cash or CashApp only. I will definitely be using him again in the future whenever I need some stuff done. He will do the small jobs that the big roofing companies don't seem to have the time for.

Sean was awesome at repairing my outlet in my room and bathroom. He even came to make sure that…read moreeverything is working. I had told him to look out for more phone calls from me in the future . The value of his work is superb.

Another great job by Crosby. My 3rd. The rain water would pour off my barn roof and nearly flood…read moremy horses' "porch." Each horse has a stall with turnout and a nice sized porch so they can hang out outside with cover. Crosby trimmed the metal roof, added a 50 ft header and installed a gutter and downspout. The job was flawless with a great cleanup and to cap it off it poured after they left. The porch was totally dry. Now we can give them hay in the rain and not worry about a deluge. Tnx again Crosby.

I have two repair quotes... they aren't costly however even though I called my last time about 2/3…read moremonths ago they said they would be out.. Once again no one came nor called me. I was gone and now the problem is larger as it is now leaking and my garage roof is soaked.. If you have minor work don't think this company will come even if you have quotes plus ask for the work to be done and at one time had that sign in your yard.. bad customer service..

Do not use this company. My negative experience was with Rocco…read more I decided to go with this company after hurricane Helene. They gave me a quote initially to repair the soffit and fascia, replace a few broken shingles, and fix a leak located around a pipe boot. They gave me a quote initially and then when i finally decided on them their quote ended up being hundreds higher. They cited that higher prices and demand had driven prices up. I said ok, we signed the paperwork and I waited. I called. I waited. I texted. I waited. Finally someone got ahold of me and told me the work had already been done on my home 2 weeks prior. No scheduling. No verification. No sign off. I was not home during this job at all. There were items from the job incomplete. There were still shingles missing and guess what the roof was still leaking. Rocco said that we would have to do a more extensive repair that was not covered in the original bid. We said we would try to get more money from insurance to cover the additional repairs. Rocco stated he would work with the insurance company as he had experience working with insurance companies on the regular. Eventually after calling my insurance company it seemed he had never contacted my insurance. I thought he might be a busy man so I set up a meeting with all 3 of us. Rocco did not join the meeting at the agreed upon time and therefore missed the meeting. My father-in-law who had done roofing before was visiting from across the country and got up on the roof. Stated that it looked like a shoddy job if completed honestly at all. I asked Rocco for all records of my job any paperwork, internal communications, and photos and videos that he said he had from the men doing the job. Rocco said yes and has now ghosted me. I still have a missing shingle and a leak, over a year after the hurricane now. There was no offer to tarp the roof, no customer service, dodging calls, shifting blame, poor business practices, and shifty attitudes. Do not use R.L. Hayes. they may be coasting off their good reputation before Helene but it seems that they have had a very negative turn company wide after the hurricane.

Have had issues with the roof they installed last May, have contacted several times where they came…read moreand looked but did not fix the issues. Now they are not returning my calls or messages .... I am not sure they are still in business. Would not recommend using them at all.