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    Deck construction

    Deck repair

    Deck replacement

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    8 months ago

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    360 Home Energy - SOLAR POWER, HEATING, AIR CONDITIONING, INDOOR AIR QUALITY

    360 Home Energy

    (3 reviews)

    **Review for 360 Home Energy and Stephen Boatwright: **…read more I had a very frustrating experience with 360 Home Energy technician, and the owner, Stephen Boatwright. Initially, the tech who came out diagnosed my dryer issue as a problem with my fuse box and outlet. However, after consulting with an electrician, I learned that this assessment was incorrect. When I reached out to Stephen to discuss the electrician's findings, he assured me he would come out personally to resolve the issue. Unfortunately, Stephen never showed up for the first or second scheduled appointment and failed to call or reschedule. After several attempts to reach him, he finally responded, citing a family emergency. We set up a third appointment, but once again, he didn't show up. When I finally got a hold of him, he mentioned he had a sick teen and couldn't make it and he would send the original tech instead, which was disappointing since I had specifically requested not to have him return. After two weeks of back-and-forth, I finally received the correct diagnosis for my dryer issue, but it took an additional week for the part to be ordered. Week three of this fiasco I was quoted a two-day delivery timeframe, which turned out to be inaccurate. Throughout this process, Stephen was often unresponsive/late to return my calls and texts, which only added to my frustration. A fourth appointment was setup and of course the technician was pulled over, which caused us to have to schedule a fifth appointment which was kept this time but arrival time was 2.5 hours later than what was scheduled. My dryer was finally repaired with a $25 discount. I've expressed my dissatisfaction multiple times to Mr. Boatwright, but it seems like customer service is not a priority for this company. I truly don't understand how they maintain such high ratings when my experience has been so poor. Be cautious if you decide to use their services!

    These guys are AWESOME! Friendly, Knowledgeable, and Honest. I had a Solar water heater panel that…read morewas leaking for about 2 months. I didn't know where to begin...searched google and found this company. They solved the issue in no time

    ColdWerx - hvac - Updated June 2026

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