My husband and I moved to the area this year so we needed to find a new accountant. We worked with…read moreYvette to file our taxes. Shortly after she filed for us we received a few notices from the IRS that needed some clarification. Of course we reached back out to Yvette to explain these notices to us. Each year we pay our taxes in full and never had any issues. I've called, emailed and sent FB messages and I've been completely ignored by Yvette. Do not work with them!!! Extremely unprofessional. We will not be working with them next year.

After working with Yvette and Universal Accounting for one year I am very frustrated with their…read moreon-going mistakes and lack of response to email and calls. We trusted them with our two small businesses (bookkeeping and tax returns) and our personal tax returns. I had to hire a real CPA to review and fix the Quickbooks data transactions and both 2018 business Tax Returns. They delayed finishing and filing our 2018 personal tax return for 5 months which resulted in an additional tax payment plus penalty and interest. Their "affordable" price cost us more money in the end. They either need to hire a real CPA on staff, or they need to disclose that they don't have a CPA. I'm very frustrated with their lack of quality of work and lack of communication during the full year of working with them.

After my former accountant dropped the ball, I found Juliya's firm and could not be happier!…read more Herman did a fantastic job and his calm, professional approach during the process made me feel I was in good hands, and I was! They are extremely competent and have the necessary tools to make sure your needs are handled correctly. The customer service and attention to detail you will receive is the best you can hope for. If you are looking for new accountants, or even if you're not, you should consider Juliya and her team! Randy F.

This review may be a little lengthy for some, but I hope the added explanation proves worthwhile…read more Exercise great caution when dealing with B and A of Florida! If you require competent, and professional business and/or personal tax work I would advise you (based on my costly, personal experience) to avoid this business altogether and take your business to reputable accountant! The person in charge, woman (Juliya - "Yoo-lia" is her Ukrainian pronunciation) treated me with extreme arrogance and condescension. Prior to meeting her in-person, she seemed reasonably courteous and respectful. It was only after meeting her that her pronounced change in demeanor became obvious to me. At every step of the process, when she or one of her employees made a mistake, she blamed me. Every single one of her attempts to blame me began with that one-word question: "Remember?" Well in fact I do remember; apparently far more than she can "remember". A more incompetent, unaccountable (and she calls herself an "accountant"), arrogant and self-absorbed person I have never met in my professional life! I began speaking with Juliya late July or early August of 2019. I told her that I needed Business (S Corp) and Personal tax returns for 2018 and that I was late on my Corporate filing. She agreed to handle my accounts and told me to wait until she had more time, but that everything would be fine, even though there was a looming deadline. We agreed that she would call me when she was ready to go to work on my accounts. I asked her a few times to send a written agreement outlining her services, but never got it. If you do work with her despite my warning, please get a written Agreement! After a few weeks of waiting for Juliya's phone call, I decided to call her to be sure we were still on track for the filings of my returns. She said "Yes" but now she said she was backed up with late returns from her other clients and so turned me over to Brian, presumably one of her employees. Brian was cooperative enough, but somehow included the wrong address on all pages of my Corporate return. Since the deadline had arrived the day I discovered these and other errors, I decided to go in to Juliya's office and make sure that all needed corrections had been made so that the deadline would not be missed. I arrived at her office and no one was in the lobby, so I announced myself by my name and out peeps a woman's head, looking at me in a very concerned manner. Then Juliya comes out of her office, with a very stern look on her face, speaking very abruptly and coldly. Now the "fun" commences as Juliya's blame game begins! First she refused to believe that that wrong address was entered on my return. While trying to explain to her what had happened she relentlessly interrupted me as I spoke. According to her, it must have been a mistake on my part. She then goes into another room and yells ("Come in here!). So I went into the other office, where she was at a computer looking at my return. She could see nothing wrong, so I showed her (page by page) where their mistakes lay. She finally admitted that the mistakes were made but sloughed them off very quickly. I then hurriedly signed the documents I was handed so that I could personally mail the returns, paid for their "services" with a credit card, and left the office. As I'm in my car backing out of my space to leave, up comes one of her staffers yelling "Stop, stop!" The staffer gets to my car and hands me yet another bill. I paid the additional bill in good faith, not realizing that the services I thought I was paying for, I had not received. This woman even had the nerve to argue with me when I refused to pay a THIRD bill she sent to me! Avoid this business like the plague!

After getting all of my info and docs plus a Power of Attorney, in 11 months I have gotten only…read moreempty promises that he would file my 2 missing yrs. Literally he has done nothing and now completely non responsive. He has only cost me significantly in further penalties and interest for 11 months.It is literally 20 to 30 minutes of work. Thinking of filing lawsuit now since I have all communications saved. Very disappointed.

Keith took payment of $1,750 in February. He was supposed to complete a tax assessment for me in a…read moretimely manner. It's now July and he still hasn't prepared it. I've called and emailed multiple times. He has refused to issue a refund and keeps saying he will get everything to me tomorrow. He's been saying this for months. I left a review on social media, warning others about his behavior. He then sent a text message on my personal cell phone threatening to destroy my company and make sure I can't make a living. This is scary because he requires new clients to sign a POA. I do not recommend Keith. He took payment and did not provide the agreed upon service or products. To make matters worse, he is repeatedly sending threats saying he will destroy my business because I am speaking out about what he has done. Update: In response to Keith's reply: Keith's reply below is not true. He did NOT upload the assessment in April. When I emailed to inquire about it, he told me it was in my portal. When I informed him that it wasn't there...he then messaged to say he would upload the documents later that day. (See screenshots) They were never uploaded. It wasn't until AFTER I fired him, requested a refund and sent a written request to dissolve the POA that he scrambled to put together the documents. In an effort to cover his tracks...he uploaded the assessment yesterday afternoon. I paid in February. He uploaded them on July 10th. I called twice yesterday and he did not return my calls. He had time to sending threatening texts though. Telling me that if I keep up my bad reviews...he make sure I can't make a living. Keith, the ONLY way to make this right is to issue a refund of $1,750. Actions speak louder than words. As of now, you have stolen from me and then went on to threaten my business.

They are the best anyone could ask for. They provide…read moreoutstanding service. We walked in having just opened a new business and we had just relocated from California. Needless to say we needed all kinds of help. In less than an hour everything was completed and mailed off. They then took care of our business and personal tax filings and made it all seem easy. We couldn't have asked for a more competent and professional accountant and staff. We highly recommend them.

Be mindful when considering using this firm. I initially spoke with the Office Manager, Lynda when…read moreconsidering giving them my business. Lynda was an absolute pleasure - very kind and professional and welcoming. I called back with a few more questions before coming in and my call was taken by another staffer that was the polar opposite. Jennie was impatient and rude and essentially told me that I could come drop off paperwork and a deposit and wait for a call! Not only was she unwilling to take time to help with my concern, she gave me false information regarding filing an extension for my tax returns and acted as though she just wanted to end the call! Front end people can lose business for companies. Jennie just accomplished this with me. I cannot recommend this firm to anyone.

Incredible service. Very professional and friendly. Beyond grateful for all the help…read more I had both, personal and company taxes and he helped me navigate everything and explained everything in detail.

Incredible service! The staff is very professional, friendly and cordial. I have worked with them…read morefor at least 4-5 years. They have more than 15 years of experience. They have helped me with my business taxes and countability, and also my personal taxes; giving me pice of mind in the tax filing times. I highly recommend OneStop tax and accounting services.

I absolutely love Lise! She has been doing my taxes since moving to Jacksonville. I came to her to…read moreget caught up on my business taxes from North Carolina. From the moment I met here and every year since ..... she has never wavered. She is professional, kind, friendly, fast, experienced and professional!!! My business taxes overwhelmed me to complete but she "held" my hand through the whole process! I am excited to say ..... they are finally done, signed, sealed, delivered!!! Phew!!! Her prices for her time and wisdom and reasonable ... I had a CPA doing my business taxes in NC and charged my 3x of what she did and that was with me doing half the work!!!! With Lise, I literally brought boxes to her with tears and each time she just reassured me ... "we will get through this"! And we sure did! If you need a bookkeeper, please chose Lise and her team ... I promise you won't regret it!

Great tax specialist to get help with your taxes and financial needs. Friendly, helpful and…read moreknowledgeable. Highly recommend.

The owners were super nice and staff friendly. Food was delicious and fun spot to grab a drink…read moreclose to the beach.

I used Mark for years. Every year my return was revised min my favor by the IRS.... Mark just…read morestopped returning img calls..... very unprofessional.

Greg was very professional, thorough and diligent with the Tax Service we requested. Highly…read morerecommend!

5 stars does not say enough about this accounting firm. We found them based on YELP reviews and…read morewe clearly landed in most capable hands. Greg and Angela are highly professional, extremely knowledgeable and we can't say enough about our first experience with them. They are very organized and have developed an amazing system to manage clients virtually. We were able to upload all documents ourselves and did not require tech support but we are sure that they would have walked us through the technology challenges if we needed them to. They were transparent about costs during their free consultation. Perhaps our favorite part is the virtual review of our taxes via a video that Greg creates. We watched it more than once and then had a virtual meeting to discuss it. We are grateful for the tax guidance they offered.